FOX Hotel Pekanbaru

Hotels
Preferred Partner
8.5
/10
Very Good
5,183 reviews

What Guests Say About Their Stay

Bedroom (197)
Staff Friendliness (193)
Room Space (192)
Distance To City Center (183)

W***t

9.4
/ 10
A cool, clean, and popular hotel in the city center since its opening. Early check-in is possible after 12 noon. The staff are all friendly. Close to the mall and the legendary Kimtang culinary scene.
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Rahma O.

10.0
/ 10
The hotel is very clean, with very complete facilities. I had a very happy staycation here. I want to do it again. Thank you, Hotel Fox 🥰
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Verified Traveler

9.7
/ 10
I've been to this Fox Hotel many times, and it's incredibly satisfying. Every time I go on vacation, I always stay at a Fox Hotel. It's beyond words, just a simple experience. I've experienced the service here, and I've always found it to be exceptional. It's fantastic.
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T***a

10.0
/ 10
Fox Hotel Pekanbaru offers clean, comfortable rooms in a great location above Ciputra Seraya Mall. The staff is friendly, breakfast is enjoyable, and facilities like the rooftop pool and gym are a plus. Perfect for both business and leisure stays.

Harris F. N.

10.0
/ 10
I really enjoyed my time at this Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
In the Area
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Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named FOX HARRIS Hotel Pekanbaru (fka Tangram Hotel Pekanbaru) FOX Hotel Pekanbaru is located in area / city Senapelan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around FOX Hotel Pekanbaru

Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154
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Lobby FOX Hotel Pekanbaru
Lobby 2 FOX Hotel Pekanbaru

Discover More About FOX Hotel Pekanbaru

note: hotel was previously named FOX HARRIS Hotel Pekanbaru (fka Tangram Hotel Pekanbaru)

Location


FOX Hotel Pekanbaru is located in area / city Senapelan.

About FOX Hotel Pekanbaru

FOX Hotel Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, FOX Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from FOX Hotel Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

FOX Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at FOX Hotel Pekanbaru.

All facilities in FOX Hotel Pekanbaru

Bar, Cafe and Lounge FOX Hotel Pekanbaru
Bar, Cafe and Lounge
Swimming Pool FOX Hotel Pekanbaru
Swimming Pool
Entertainment Facility FOX Hotel Pekanbaru
Entertainment Facility
Fitness Center FOX Hotel Pekanbaru
Fitness Center
Functional Hall FOX Hotel Pekanbaru
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Barbecue
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Banquet
  • Swimming pool
  • Smoking area

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Poolside bar

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • Gift shop
  • Shops
  • Supermarket

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in FOX Hotel Pekanbaru

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Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 150,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Airport transfer is available for IDR 150,000/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at FOX Hotel Pekanbaru
225
Number of floors in FOX Hotel Pekanbaru
14
Another facilities in FOX Hotel Pekanbaru
Bellhop, Concierge, Express check-in, Express check-out, Front desk

Frequently asked question in FOX Hotel Pekanbaru

What are available facilities at FOX Hotel Pekanbaru?
There are top facilites at FOX Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at FOX Hotel Pekanbaru?
The standard check-in time at FOX Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does FOX Hotel Pekanbaru provide breakfast?
Yes, FOX Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of FOX Hotel Pekanbaru?
FOX Hotel Pekanbaru is a 4.0-star hotel.
How many floors does FOX Hotel Pekanbaru have?
FOX Hotel Pekanbaru has 14 floors.
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More Reviews from Other Guests in FOX Hotel Pekanbaru

Overall Ratings & Reviews FOX Hotel Pekanbaru

Traveloka (5,167)
Other sources (16)
8.6
Very Good
From 5,167 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about FOX Hotel Pekanbaru
All
Staff Friendliness (100)
Bedroom (100)
Room Space (99)
Distance to City Center (84)
Ambiance (83)
Bathroom (78)
Hotel Area (74)
Surroundings (69)
Family Friendly (67)
Check-in/out Time (66)
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Traveler Reviews FOX Hotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 hour(s) ago
The downside is the constant odor from the bathroom. Even if you spray air freshener, the smell will still linger. Otherwise, it's very good. The staff is friendly, the room is spacious, and it's close to the mall. Hopefully, the bathroom will no longer smell, as it makes the room a bit odd.
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W***t
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
A cool, clean, and popular hotel in the city center since its opening. Early check-in is possible after 12 noon. The staff are all friendly. Close to the mall and the legendary Kimtang culinary scene.
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F***Y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Ok, keep it up. Maybe breakfast has more choices.
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Nova D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room is clean and comfortable, and the staff are friendly plus the best view :)
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I***e
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
Not helpful in name change or substitution issues, and not as expected.
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corie c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is the best, the food is also the best.
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Rahma O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very clean, with very complete facilities. I had a very happy staycation here. I want to do it again. Thank you, Hotel Fox 🥰
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Senggo
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Car parking tickets aren't adjusted for length of stay, making it quite inconvenient when the post office staff tells you your car hasn't renewed its parking permit. Do you really have to report it to the front desk every day? There's no notification whatsoever.
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1 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean and comfortable, good facilities
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1 people find it helpful
a***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, nice, and clean. The hotel is perfect for families.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel is comfortable, the staff is friendly, the rooms are clean and comfortable, the wifi is smooth, the swimming pool is beautiful.
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Murni a.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Fox is not inferior, so far it has never disappointed, it is really that good.
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M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfort, enjoy, and delicious meal
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Profile Picture
Albert H. S. S. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A pleasant sleeping experience
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A***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good hotel. The right choice for a staycation
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Everything was fine, but I was a bit disappointed when I lost my parking ticket and the parking attendant charged me 50,000 Rupiah. I was a hotel guest, so I reported it to the receptionist, who refused to help, saying it was a different management company. I've been staying at the hotel for 3 days, and my license plate was also on it when I checked in. After I got angry, the hotel manager told me I was the one who paid the 50,000 Rupiah. But I didn't believe it. Actually, cases like this can be filed free of charge because I'm a hotel guest, not a mall guest. My suggestion is that if it can be resolved without waiting for the customer to get angry, why refuse such a trivial matter?
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2 people find it helpful
Hendrik I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
Overall, this hotel is good and nice, and this is my umpteenth visit to the FOX hotel. However, what makes me DISAPPOINTED is when someone made a reservation for the swimming pool, all the guests who were staying in the pool were limited to a time limit on the grounds that it was already booked. Even though I and many of the hotel guests who stayed came from outside the Riau province. So, in my opinion, this is not good and not justified. Especially when yesterday I brought my family and children, so you can imagine the disappointment of the children when they were having fun swimming, they were stopped on the grounds that they were rented by someone who was having an event, whether it was a proposal or whatever, I was forced to give a bad review this time to evaluate.
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1 people find it helpful
G***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Outdated hotel connecting to a mall that was 75% empty. I can’t stand the smell that came out from the bathroom every time I entered the room. Overall, it's an ok hotel, water is available at the hallway for refill, Wi-Fi is excellent & the air conditioning system is in excellent condition.
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K***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
Very stingy. Booked a room for two people. When it was our turn to swim, they said we were only allowed one towel in the pool. Don't blame me if the elevator floor is wet. Worse, I complained in chat. I wrote in Indonesian and asked for translation into English. When I was given English, they said they couldn't do it either, haha
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1 people find it helpful
J***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Breakfast variety not too good, and I'm not enjoying the meal much.
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Number of reviews per page
20
40

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Lobby 4 FOX Hotel Pekanbaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews FOX Hotel Pekanbaru

Traveloka (5,167)
Other sources (16)
8.6
Very Good
From 5,167 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about FOX Hotel Pekanbaru
All
Staff Friendliness (100)
Bedroom (100)
Room Space (99)
Distance to City Center (84)
Ambiance (83)
Bathroom (78)
Hotel Area (74)
Surroundings (69)
Family Friendly (67)
Check-in/out Time (66)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews FOX Hotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 hour(s) ago
The downside is the constant odor from the bathroom. Even if you spray air freshener, the smell will still linger. Otherwise, it's very good. The staff is friendly, the room is spacious, and it's close to the mall. Hopefully, the bathroom will no longer smell, as it makes the room a bit odd.
Translated by Google Icon
See original
Find this review helpful?
W***t
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
A cool, clean, and popular hotel in the city center since its opening. Early check-in is possible after 12 noon. The staff are all friendly. Close to the mall and the legendary Kimtang culinary scene.
Translated by Google Icon
See original
Find this review helpful?
F***Y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Ok, keep it up. Maybe breakfast has more choices.
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Nova D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room is clean and comfortable, and the staff are friendly plus the best view :)
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I***e
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
Not helpful in name change or substitution issues, and not as expected.
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corie c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is the best, the food is also the best.
Translated by Google Icon
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Rahma O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very clean, with very complete facilities. I had a very happy staycation here. I want to do it again. Thank you, Hotel Fox 🥰
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Find this review helpful?
Profile Picture
Senggo
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Car parking tickets aren't adjusted for length of stay, making it quite inconvenient when the post office staff tells you your car hasn't renewed its parking permit. Do you really have to report it to the front desk every day? There's no notification whatsoever.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean and comfortable, good facilities
Translated by Google Icon
See original
1 people find it helpful
a***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, nice, and clean. The hotel is perfect for families.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel is comfortable, the staff is friendly, the rooms are clean and comfortable, the wifi is smooth, the swimming pool is beautiful.
Translated by Google Icon
See original
Find this review helpful?
Murni a.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Fox is not inferior, so far it has never disappointed, it is really that good.
Translated by Google Icon
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M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfort, enjoy, and delicious meal
Find this review helpful?
Profile Picture
Albert H. S. S. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A pleasant sleeping experience
Translated by Google Icon
See original
Find this review helpful?
A***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good hotel. The right choice for a staycation
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Everything was fine, but I was a bit disappointed when I lost my parking ticket and the parking attendant charged me 50,000 Rupiah. I was a hotel guest, so I reported it to the receptionist, who refused to help, saying it was a different management company. I've been staying at the hotel for 3 days, and my license plate was also on it when I checked in. After I got angry, the hotel manager told me I was the one who paid the 50,000 Rupiah. But I didn't believe it. Actually, cases like this can be filed free of charge because I'm a hotel guest, not a mall guest. My suggestion is that if it can be resolved without waiting for the customer to get angry, why refuse such a trivial matter?
Read More
Translated by Google Icon
See original
2 people find it helpful
Hendrik I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
Overall, this hotel is good and nice, and this is my umpteenth visit to the FOX hotel. However, what makes me DISAPPOINTED is when someone made a reservation for the swimming pool, all the guests who were staying in the pool were limited to a time limit on the grounds that it was already booked. Even though I and many of the hotel guests who stayed came from outside the Riau province. So, in my opinion, this is not good and not justified. Especially when yesterday I brought my family and children, so you can imagine the disappointment of the children when they were having fun swimming, they were stopped on the grounds that they were rented by someone who was having an event, whether it was a proposal or whatever, I was forced to give a bad review this time to evaluate.
Read More
Translated by Google Icon
See original
1 people find it helpful
G***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Outdated hotel connecting to a mall that was 75% empty. I can’t stand the smell that came out from the bathroom every time I entered the room. Overall, it's an ok hotel, water is available at the hallway for refill, Wi-Fi is excellent & the air conditioning system is in excellent condition.
Find this review helpful?
K***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
Very stingy. Booked a room for two people. When it was our turn to swim, they said we were only allowed one towel in the pool. Don't blame me if the elevator floor is wet. Worse, I complained in chat. I wrote in Indonesian and asked for translation into English. When I was given English, they said they couldn't do it either, haha
Read More
Translated by Google Icon
See original
1 people find it helpful
J***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Breakfast variety not too good, and I'm not enjoying the meal much.
Find this review helpful?
Number of reviews per page
20
40