Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager

Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. Knowing that you had a positive experience motivates us to continuously improve our services and products for all our guests, and we always strive to do so. We hope to welcome you back soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager

Dear Valued Guest, Warm greetings from Harris Resort Batam Waterfront. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially our large swimming pool with varying depths and the diverse breakfast options. However, we apologize for any inconvenience you may have experienced during your stay. For safety reasons during the rainy season, our staff recommends that guests refrain from swimming to avoid any potential risks. Additionally, we apologize for the ongoing construction work which may have caused noise and dust in the surrounding area. Your feedback is invaluable and we will use it to continuously improve our services and provide a comfortable stay for our guests. We look forward to welcoming you back in the future for an even more enjoyable and memorable experience. Sincerely, Dodi Putra, General Manager

Thank you from Harris Resort Batam Waterfront! Dear Mayna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and everything went smoothly. We are very grateful to hear that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront soon. Sincerely, Dodi Putra, General Manager

Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager

Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you were impressed with the cleanliness of our hotel and our spacious swimming pool, and that your children enjoyed swimming. However, we apologize for the inconvenience during the check-in process, as you were only able to check in at 3:30 PM. We understand that this may have affected your comfort and relaxation time with your family. Your feedback is very important to us, and we have taken it into consideration to improve our services so that future check-ins will be smoother and more on time. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, Dodi Putra, General Manager

Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager

Dear Ms Kayla A.I Warmest greetings from Harris Resort Batam Waterfront Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and will be shared with our staff, as they serve as great encouragement for us to continue delivering memorable experiences to our guests. It is especially rewarding to know that you would consider staying with us again on your next vacation. We look forward to welcoming you back and creating another enjoyable stay for you. Thank you once again for your support. Warm regards, Dodi Putra General Manager

Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager

Thank you from Harris Resort Batam Waterfront! Dear Mr. Andrivai, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager

Dear Valued Guest Warmest greetings from Harris Resort Batam Waterfront Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We understand your disappointment regarding the room assignment, especially when the room received did not match the room image and setup you were expecting during the booking process. While certain room features and themes may be subject to availability, we regret any misunderstanding and frustration this may have caused. We are also sorry to learn about the condition of the towels provided. Cleanliness and guest comfort are among our highest priorities, and your comments regarding the quality and appearance of the towels have been shared with our Housekeeping team for immediate review and improvement. Furthermore, we regret the inconvenience related to the pool access room experience and the additional charge for extra amenities. Your feedback regarding the room facilities and accessibility has been noted and will be reviewed by our management team as we continue to evaluate opportunities to enhance the guest experience. We understand your comments regarding the overall condition and atmosphere of the property. While our resort has been welcoming guests for many years, we continuously carry out maintenance and improvement programs to ensure a comfortable stay for all our guests. Thank you once again for your valuable feedback. We appreciate your honesty and will use your comments to help improve our facilities and services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Warm regards, Management

Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We sincerely apologize for the inconvenience caused by the power outage during your stay. We understand that this situation was very inconvenient, especially occurring in the early morning hours, disrupting your and your family's rest. We regret that the hotel did not communicate this situation adequately. We recognize that clear and timely information is crucial for guests to understand the situation and available solutions. We apologize that we were unable to provide better information and assistance at that time. Furthermore, we understand the inconvenience you experienced having to descend from the 5th floor in the dark and hot conditions and being advised only to change rooms the following morning. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in emergency response and guest communication. Thank you for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again and provide you with a better stay in the future. Sincerely, The Management Team

Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager

Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager

Dear Valued Guest, Warmest greetings from Harris Resort Batam Waterfront Thank you for sharing your positive feedback with us. We are delighted to know that our convenient location near the shipyard made HARRIS Resort Waterfront Batam a suitable choice for your stay. It is also wonderful to hear that you found the hotel comfortable and enjoyed the amenities provided during your visit. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering enjoyable experiences for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management Team

Thank you from Harris Resort Batam Waterfront! Dear Apri, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront again soon. Sincerely, Dodi Putra, General Manager

Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager

Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review of us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager

Dear Valued Guest, Warmest regards from Harris Resort Batam Waterfront. Thank you for your review and compliment. We are very glad to know that our service was satisfactory and that you felt comfortable with the friendliness of our staff. Such positive comments mean a lot to us. We sincerely hope to welcome you back again on your next visit. Best regards, Dodi Putra, General Manager