A***i
9.7
/10
Reviewed 5 day(s) ago
There were only two towels in the room, even though we had a baby with us. The shower was incredibly small for a 1.2 million rupiah room. But so far, so good.
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Accommodation's Reply
23 Oct 2026
Dear Valued Guest
Warmest greetings from Harris Resort Batam Waterfront
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the inconvenience regarding the limited number of towels provided in the room and the shower facilities not meeting your expectations. We understand the importance of comfort and adequate amenities, especially when travelling with a baby.
Your feedback is valuable to us and will be shared with the relevant departments for further evaluation and improvement. We are also pleased to know that, overall, you had a good stay with us.
Thank you for choosing HARRIS Resort Batam Waterfront. We look forward to welcoming you and your family back for a more comfortable and enjoyable stay.
Warm Regards
Dodi Putra
General Manager



