Manhattan Hotel Jakarta

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Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10,467)
Other sources (401)
8.4
Very Good
From 10,467 reviews
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Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.4

People often mention about Manhattan Hotel Jakarta
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Staff Friendliness (368)
Taste (356)
Variety (351)
Distance to City Center (321)
Ambiance (314)
Bedroom (311)
Accessibility (305)
Room Space (303)
Bathroom (300)
Surroundings (290)
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Traveler Reviews Manhattan Hotel Jakarta

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Customer reviews
H***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staying at the Manhattan Hotel is a great option for a family staycation in Jakarta. The staff is friendly and the food is delicious. It's just steps from Kuningan City Mall. Highly recommended.
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Accommodation's Reply
09 Oct 2026
Dear Gentlemen/Ladies, It is with great pleasure that we at Manhattan Hotel Jakarta express our deepest gratitude for taking the time to share your experience and valuable compliments. I am delighted to hear that you enjoyed your stay with us and that our service and hospitality exceeded your expectations. We are deeply honored to receive these compliments, especially knowing that the attentiveness and care of our entire team contributed to making your stay a memorable experience. Your compliments mean a great deal to us and motivate us to continue striving to maintain and improve the excellent standards of service that we are proud of. We look forward to welcoming you back to Manhattan Hotel Jakarta again and providing you with another wonderful stay, with the hospitality, elegance, and attentive service that we are committed to providing. Sincerely, Agung Pramudito, General Manager
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff are very friendly and very appreciative of the guests. Thank you for your service.
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Accommodation's Reply
09 Oct 2026
Dear Gentlemen/Ladies, It is with great pleasure that we at Manhattan Hotel Jakarta express our deepest gratitude for taking the time to share your experience and valuable compliments. I am delighted to hear that you enjoyed your stay with us and that our service and hospitality exceeded your expectations. We are deeply honored to receive these compliments, especially knowing that the attentiveness and care of our entire team contributed to making your stay a memorable experience. Your compliments mean a great deal to us and motivate us to continue striving to maintain and improve the excellent standards of service that we are proud of. We look forward to welcoming you back to Manhattan Hotel Jakarta again and providing you with another wonderful stay, with the hospitality, elegance, and attentive service that we are committed to offering. Sincerely, Agung Pramudito, General Manager
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I***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The breakfast menu varies from Indonesian, Japanese to Indian menus.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you so much for taking the time to share your valuable experience and compliments. I am delighted to hear that you enjoyed your stay with us and that our service and hospitality exceeded your expectations. We are honored to receive these compliments, especially knowing that the attentiveness and care of our entire team contributed to making your stay a memorable experience. Your compliments mean a great deal to us and motivate us to maintain and improve the standards of excellent service that we are proud of. We sincerely hope to welcome you back to Manhattan Hotel Jakarta again and provide you with another wonderful stay, along with the hospitality, elegance, and attentive service that we strive to offer. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable, friendly staff will always be the first choice for a staycation.
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1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, The Manhattan Hotel Jakarta would like to express our deepest gratitude for taking the time to share your experience and express your valuable appreciation. We are delighted that you were comfortable during your stay and impressed with the service from all our staff. It is an honor and a source of pride for us that you chose The Manhattan Hotel Jakarta as your first choice for your short break. Your appreciation means a great deal to us and motivates our entire team to maintain and continuously improve the standards of service that we pride ourselves on. We sincerely hope to welcome you again to The Manhattan Hotel Jakarta and provide you with another exceptional short break experience, offering you the warm welcome, comfort, and attentive service that we always uphold. Sincerely, Agung Pramudito, General Manager
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Kevin A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the staff are very friendly and helpful, it's just a shame that the AC in the room I booked wasn't cold enough.
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Accommodation's Reply
06 Oct 2026
Dear Mr. Kevin A., This is a brief message from the Manhattan Hotel Jakarta. Thank you for taking the time to share your experience and valuable feedback. We are delighted to hear that you enjoyed your stay and our services. We greatly appreciate your willingness to share any aspects that may not have fully met your expectations. We apologize for this unpleasant experience. We strive to provide the highest standards of service and pay attention to every detail of every guest's experience. Therefore, we welcome your feedback, which will be valuable in helping us improve and develop the quality of our services. We deeply appreciate your compliments and constructive suggestions. It was an honor to welcome you as our guest, and we hope to have the opportunity to welcome you again in the future and provide you with an even more perfect and memorable stay. Sincerely, Agung Pramudito, General Manager
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p***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff were very helpful and accommodating. Fair price, fair services.
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Accommodation's Reply
08 Oct 2026
Dear Valuable Guest Warmest Greeting from Manhattan Hotel Jakarta, Thank you sincerely for taking the time to share your gracious feedback. It is a genuine pleasure to know that your stay with us was so enjoyable and that our hospitality exceeded your expectations. We are truly honored by your kind words, and it is wonderful to know that the care and attention of our team contributed to such a memorable experience. Your appreciation is deeply valued by all of us. We look forward to the pleasure of welcoming you back and creating another exceptional stay, with the same warmth, elegance, and attentive hospitality. Warm Regards, Ag. Agung Pramudito General Manager
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Fun! Comfortable and great view.
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Accommodation's Reply
03 Oct 2026
Dear Guest, Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you had a comfortable stay at our hotel and enjoyed the beautiful surroundings. Your comfort is our top priority. We hope you will visit Manhattan Hotel Jakarta again and have an even more memorable stay. Thank you again. Sincerely, Agung Pramdith, General Manager
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Maya K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
My first stay here, and I was very satisfied. The Mars n Venus room boasts a city view and a bathtub. Complete amenities and excellent service. God willing, I'll be back again.
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Accommodation's Reply
03 Oct 2026
Dear Maya, Thank you for choosing Manhattan Hotel Jakarta and sharing your wonderful first stay experience. We are delighted to hear that you enjoyed the Mars & Venus room, with its beautiful city views and bathtub, as well as our amenities and services. We hope that on your next stay, we will be able to provide you with an even more memorable experience, and we look forward to welcoming you back in the future. Sincerely, Akeng Pramudito Intan Marchelia
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Abdulaziz
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable, not far from the airport, very suitable for staying for a few days with a busy work schedule.
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Accommodation's Reply
01 Oct 2026
Dear Mr. Abdul Aziz, From the Manhattan Hotel Jakarta, we respectfully thank you for your ten-star review. We are delighted to hear that you found our hotel comfortable, conveniently located near the airport, and suitable for your busy schedule. Your compliments mean a great deal to us and are a wonderful inspiration for our team to provide truly excellent service to both business and leisure guests. We hope to welcome you back again soon. Sincerely, Agung Pramudito, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A comfortable hotel for a family stay. Complete amenities, beautiful nighttime views, and a varied breakfast menu.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you very much for your review and compliments on Manhattan Hotel Jakarta. We are delighted to hear that you and your family enjoyed the comfort of the hotel, the comprehensive facilities, the beautiful night view, and the diverse breakfast menu we provided. We are honored to have been a part of your wonderful family time. We appreciate your trust and sincerely hope to welcome you and your family back to Manhattan Hotel Jakarta again. Sincerely, Agung Pramudito, General Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Pay more attention to the cleanliness of the ceiling, and make sure the hot water is not hot enough for soaking in the bathtub, and it would be better to replace the TV with a smart TV (so it doesn't go through a set top box).
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to provide feedback during your stay at the Manhattan Hotel Jakarta. We apologize if the cleanliness of the ceiling, the hot water temperature for the bathtub, and the television system did not meet your expectations. We greatly appreciate your feedback and will work with the relevant teams to consider and further evaluate in order to improve the quality of our facilities and the comfort of all our guests. Thank you for your interest and trust. We hope to welcome you back for another comfortable and memorable experience in the future. Sincerely, Agung Pramudito, General Manager
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N***a
icon-origin-TRAVELOKA
7.1
/10
Reviewed 3 week(s) ago
There's no elevator in the parking lot, so parking in B2 is pretty good. The hotel is also incredibly noisy, disrupting your rest. The staff repeatedly confirmed check-out.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Ms. Na, *Sincerely yours from Manhattan Hotel Jakarta. Thank you for sharing your stay experience with us. We are delighted to hear that you continue to appreciate our service. However, we apologize for the inconvenience you experienced regarding the lack of an elevator from the parking area, the noise disturbing your rest, and the repeated checkout confirmations. We have forwarded your feedback to the management team for consideration and further improvement. As guest comfort is always our top priority, we greatly appreciate your review and hope to welcome you back again for an even more comfortable and memorable stay. Sincerely, Agung Pramudito, General Manager
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D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Booking & Check-in: Booking through their website was straightforward, and I appreciated the confirmation email with all the details. Check-in was smooth and quick, and the front desk staff were warm and professional. Room Quality: The deluxe room was spotless, spacious, and had a beautiful city view. The bed was extremely comfortable, and the in-room amenities (coffee machine, toiletries, bathrobe) made the stay extra cozy. Facilities & Services: The rooftop pool was a highlight—clean, well-maintained, and with a great view. I also used the gym that was well-equipped. Room service was fast, and the food was delicious. Staff & Customer Service: All staff I interacted with were polite and attentive. One of the housekeeping staff even helped me find a misplaced jacket. Value for Money: For the location and service, it was definitely worth the price. They also had a weekend promo, which made it even more affordable. Overall Experience: I would definitely return for another staycation. Highly recommended for solo travelers or couples looking to unwind without leaving the city. ⭐⭐⭐⭐⭐ (5/5)
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you very much for taking the time to share your positive and memorable experience during your stay at the Manhattan Hotel Jakarta. We are delighted to hear that the booking and check-in process was smooth, and that the room, the comfort of the beds, the amenities, the rooftop pool, the fitness center, and the room service all contributed to a memorable experience. We especially appreciate your interest in our team, including the assistance of our housekeeping team in finding your lost item. Your satisfaction with our service, location, and value for money is a joy to our entire team. We greatly appreciate your trust and recommendation. We hope to welcome you back to the Manhattan Hotel Jakarta again. Sincerely, Agung Pramudito, General Manager
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
According to the price, everything is okay, the room is very clean, complete amenities.
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Accommodation's Reply
01 Oct 2026
Dear Mr. Pi, *Sincerely yours from Manhattan Hotel Jakarta. Thank you for your ten-star review. We are delighted to hear that you found your stay at our hotel to be excellent value for money, with very clean rooms and complete amenities. Your compliments mean a great deal to us and are a wonderful inspiration for our team to continue providing outstanding service. We hope to welcome you back soon for another comfortable and memorable stay. Sincerely, Agung Pramudito, General Manager
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Henny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Keep up the good job MH, hope you can give us a beautiful experience ahead.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is quite good. It's in the city center, near the mall. It's also close to various embassies. The water is flowing smoothly, the rooms are spacious, and the staff are all friendly. For improvements, perhaps the old furniture could be updated, although it's still usable. Good luck to the Manhattan Hotel ❤️❤️
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, It is with pleasure that we at Manhattan Hotel Jakarta express our deepest gratitude for taking the time to share your valuable experience and feedback during your stay at Manhattan Hotel. We are delighted to hear that you enjoyed our excellent location in the heart of the city, our proximity to various shopping malls, and the comfort of our rooms. We greatly appreciate your appreciation for the warm welcome and service from our entire team. Furthermore, we commend your suggestion regarding the room furnishings. This feedback is very important to us, and we will certainly take it into consideration and evaluate it in order to continuously improve the comfort and experience for all our guests. Thank you again for your trust in choosing Manhattan Hotel. We look forward to welcoming you back in the future. Sincerely, Intan M., Guest Experience Manager
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good place and I got a free room upgrade.
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Accommodation's Reply
21 Sep 2026
Dear Valuable Guest, Thank you for your five-star review. We are delighted to know that you had a pleasant stay with us. Your kind appreciation means a great deal to us and serves as great motivation for our team to continue creating memorable experiences for every guest. We look forward to welcoming you back and providing you with another comfortable and enjoyable stay. Warm regards, Intan Marchelia Guest Experience Manager
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The breakfast buffet had a wide variety of food options and the taste is quite good. The amenities in the bathroom were good. The room, however, had a slight musty smell when we first entered, but thankfully it's gone not long after. We booked a 3-person room but only provided with 2 towels and had to request it to the front office. Still, overall a nice stay and would recommend.
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2 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you for your kind review and for rating us highly. We are delighted to know that you enjoyed our wide variety of breakfast buffet options with good taste, as well as the bathroom amenities. We also sincerely appreciate your constructive feedback regarding the slight musty smell upon entering the room and the towel availability. Please rest assured that your comments have been shared with our Housekeeping team to ensure better preparation and completeness for future stays. Your recognition motivates us to continue delivering heartfelt hospitality, and we look forward to welcoming you again soon for another pleasant and comfortable stay. Sincerely Ag. Agung Pramudito General Manager
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff are all friendly, the hotel is clean.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Mr./Mr./Ad, *Sincerely, Manhattan Hotel Jakarta. Thank you for your kind review and high rating. We are delighted to hear that you were impressed with our friendly staff and clean hotel environment. Your compliments mean a lot to us and are a great inspiration for our team to continue striving to provide memorable guest experiences. We hope to welcome you back soon for another comfortable and enjoyable stay. Sincerely, Agung Pramudito, General Manager
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RULLY H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, helpful during check-in, check-out, and explains the details of the rules and benefits.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Mr. Ruli H., From the Manhattan Hotel Jakarta, we respectfully thank you for your ten-star review. We are delighted to hear that our staff provided friendly assistance during check-in and check-out, as well as detailed explanations of hotel rules and benefits. Your compliments mean a great deal to us and are a wonderful inspiration for our team to continue providing attentive and memorable service to all our guests. We look forward to welcoming you back soon for another comfortable and memorable stay. Sincerely, Agung Pramudito, General Manager
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