Manhattan Hotel Jakarta

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8.3
/10
Very Good
10,922 reviews

What Guests Say About Their Stay

Staff Friendliness (513)
Taste (465)
Variety (460)
Distance To City Center (443)

Maya S. K.

10.0
/ 10
It was a pleasure to stay here. The service was excellent and pleasant 😍
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Soni

10.0
/ 10
RUDE HOTEL!!!!! Why are all your employees, from security to the lobby staff, and everywhere else, SO SUPER FRIENDLY? They're constantly smiling, making me nervous because I feel so appreciated 😭. Contrary to the reviews from Google buzzers who say the service is bad, your service is truly 5-star. (+) 1. Ample and free parking. Don't forget to register your e-money at the front desk. 2. Security is very friendly and always smiling. 3. The employees and staff in the lobby are always smiling and very friendly, even bringing me my welcome drink. 4. While waiting in line for check-in, a lady suddenly approached me with a cold towel. Oh my gosh, my face instantly felt refreshed. 5. Mr. Affan, your service is excellent. He helped me check in quickly, escorted me to my room, and then called me back to confirm whether my room was comfortable. He has a really good attitude. 6. The hotel lobby is clean, luxurious, and elegant. 7. There's a live World Cup broadcast in the lobby cafe. 8. There are three elevators, all operational, and staffed by friendly, beautiful ladies. 9. The elevators are fast, indicating good maintenance. It doesn't take long to get to the 23rd floor, it feels like you're riding a rocket. 10. The Mars and Venus rooms are unbeatable when it comes to pampering views. Glass is everywhere, even the bathtub offers expansive glass with a beautiful and captivating city view. 11. All food and drinks in the minibar are complimentary. 12. The room and carpet are clean, the mattress is soft. 13. The bathroom is dry, clean, and the water is hot. 14. The TV channels are crystal clear. 15. Amenities are complete, but you have to ask for a razor first. 16. There's a swimming pool, but it's small. 17. There's a sauna, steam room, and a gym. 18. Got a free drink coupon on the rooftop on the 36th floor. 19. There's a dedicated pedestrian walkway and zebra crossing to get in and out of the hotel. 20. Breakfast is GREAT. (-) 1. There's no elevator from the parking lot to the lobby. 2. There's no zebra crossing from the parking lot to the lobby door. 3. The windows aren't clean enough, so you can see the dirt on your feet during the day. 4. The TV is too small for such a large room. 5. The air conditioning in room 2309 doesn't work. 6. The sauna isn't hot.
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Y***n

10.0
/ 10
After countless times staying here, the quality of service is always impeccable.

Irfan F.

10.0
/ 10
Good service and a good hotel. Want to come back to try the Manhattan suite.

N***i

9.7
/ 10
This hotel is strategically located near the Kuningan/Rasuna Said office area. This hotel is especially convenient for those applying for a visa at VFS, as it's right next to Kuningan City. The staff was very friendly; we checked in late but were given a 1:00 PM check-out. Furthermore, the breakfast was quite varied.
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In the Area
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Jl. Prof. Dr. Satrio Kav.19-24 Karet, Kuningan, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Iconic City View
Unique Infinity Pool
Most loved by Family with children
Manhattan Hotel Jakarta is located in area / city Rasuna Said. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Manhattan Hotel Jakarta

Jl. Prof. Dr. Satrio Kav.19-24 Karet, Kuningan, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940
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Location


Manhattan Hotel Jakarta is located in area / city Rasuna Said.

About Manhattan Hotel Jakarta

Whether you are planning an event or other special occasions, Manhattan Hotel Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Manhattan Hotel Jakarta.

Manhattan Hotel Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Manhattan Hotel Jakarta will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Manhattan Hotel Jakarta provides a pleasant accommodation for your stay.

From business event to corporate gathering, Manhattan Hotel Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Manhattan Hotel Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Manhattan Hotel Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Manhattan Hotel Jakarta is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Manhattan Hotel Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Manhattan Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Manhattan Hotel Jakarta.

All facilities in Manhattan Hotel Jakarta

Entertainment Facility Manhattan Hotel Jakarta
Entertainment Facility
Functional Hall Manhattan Hotel Jakarta
Functional Hall
Common Space Manhattan Hotel Jakarta
Common Space
Lobby Manhattan Hotel Jakarta
Lobby
Accommodation Services Manhattan Hotel Jakarta
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Dining area
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Area shuttle
  • Parking with surcharge
  • Secure parking
  • Shopping center shuttle
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi (surcharge)

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Manhattan Hotel Jakarta

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Important Note
Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 218,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Manhattan Hotel Jakarta
255
Number of floors in Manhattan Hotel Jakarta
36
Another facilities in Manhattan Hotel Jakarta
Bellhop, Concierge, Money changer, Doorman, Early Check-in

Frequently asked question in Manhattan Hotel Jakarta

What are available facilities at Manhattan Hotel Jakarta?
There are top facilites at Manhattan Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Manhattan Hotel Jakarta?
The standard check-in time at Manhattan Hotel Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Manhattan Hotel Jakarta provide breakfast?
Yes, Manhattan Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Manhattan Hotel Jakarta?
Manhattan Hotel Jakarta is a 5.0-star hotel.
How many floors does Manhattan Hotel Jakarta have?
Manhattan Hotel Jakarta has 36 floors.
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More Reviews from Other Guests in Manhattan Hotel Jakarta

Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10,523)
Other sources (399)
8.4
Very Good
From 10,523 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.4

People often mention about Manhattan Hotel Jakarta
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Staff Friendliness (350)
Taste (340)
Variety (333)
Distance to City Center (302)
Ambiance (298)
Bedroom (297)
Accessibility (289)
Room Space (287)
Bathroom (287)
Surroundings (274)
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Traveler Reviews Manhattan Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
irsyad y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
One of the best hotels in Jakarta.
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Accommodation's Reply
11 Aug 2026
Dear Mr. Irsayad Y., This is a brief message from Manhattan Hotel Jakarta. Thank you for your excellent rating and positive review. We are deeply honored that you ranked us as one of the best hotels in Jakarta. Your sincere words mean a great deal to our team and motivate us to continue striving for the best service and memorable stays. We look forward to welcoming you back again. Sincerely, Agung Pramudito, General Manager
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JULIANSYAH
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
It was very enjoyable and very memorable.
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Accommodation's Reply
07 Aug 2026
Dear Mr. Julian Shah, From the Manhattan Hotel Jakarta, we respectfully thank you for your positive rating and review. We are delighted to hear that your stay during your business trip was enjoyable and memorable. Your sincere words mean a great deal to our team and encourage us to continue providing the best service. We hope to welcome you back again for an even more memorable and special stay. Sincerely, Agung Pramudito, General Manager
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Lia W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service was all very friendly. Okay, I'm very happy, very satisfied.
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Accommodation's Reply
06 Aug 2026
Dear Ms. Lia W., This is a message from Manhattan Hotel Jakarta. Thank you for your positive rating and review. We are delighted to hear that you were satisfied with our team's friendly service and enjoyed your stay with us. Your sincere words mean a great deal to our team and motivate us to continue striving for the best service. We hope to welcome you back again for another memorable and impressive stay. Sincerely, Mr. Ag. Agung Pramudito, General Manager
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Saylah A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The air conditioning in the room is not cold, so it is not a comfortable night's rest.
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Accommodation's Reply
06 Aug 2026
Dear Ms. Saylah A. S., From Manhattan Hotel Jakarta, we respectfully thank you for your review and rating. We are delighted that you chose to stay with us and apologize for the inconvenience caused by the air conditioning in your room, which may have made your stay less comfortable. Your feedback is invaluable and has been forwarded to our engineering team for maintenance and improvements to enhance room comfort. We appreciate your honesty and hope to welcome you back for another comfortable and enjoyable stay. Sincerely, Agung Pramudito, General Manager
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C***w
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Major improvement at hotel, definitely will come back to stay 🥳
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms. Cw,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your perfect rating and wonderful feedback. We are delighted to know that you noticed the major improvements at our hotel and that your stay was enjoyable. Your appreciation means a lot to our team, and we are thrilled to hear that you plan to return. We look forward to welcoming you again for another exceptional experience. Sincerely Ag, Agung Pramudito General Manager
t***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
At 4 p.m., the room wasn't ready, claiming it was replacing a broken light bulb. I was taken to the top restaurant and told to wait. They said they would give me a free juice, but the staff didn't give me a drink until the next day. When I arrived, some corners of the room were still dusty, and there were no free snacks or drinks in the fridge, even though I had brought my child. I was very disappointed.
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Accommodation's Reply
29 Jul 2026
Dear Mr. T*a, Sincerely, Manhattan Hotel Jakarta. Thank you for your detailed review. We are pleased to hear that you enjoyed the nighttime city views and the friendliness of our staff. We apologize for any inconvenience you experienced, including the room not being ready upon arrival, the rooftop drinks not being available, dust in some areas of the room, and the shortage of snacks and drinks in the minibar. Your feedback is invaluable and has been forwarded to the housekeeping and front desk teams to improve room availability, service consistency, and the completeness of guest amenities. We greatly appreciate your constructive feedback and hope to welcome you back for another smooth and pleasant stay. Sincerely, Agung Pramudito, General Manager
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David B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is a nice place to unwind with its city views.
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Accommodation's Reply
30 Jul 2026
Dear Mr. David B., From the Manhattan Hotel Jakarta, we respectfully thank you for your review and high rating. We are delighted to know that our hotel is a comfortable place to stay with beautiful city views. Your compliments mean a great deal to our team, and we hope to welcome you back for another enjoyable stay. Sincerely, Agung Pramudito, General Manager
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Nadia L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff are friendly, the room and bathroom are clean, it's just a shame the pool was green when I swam yesterday, maybe because it was the weekend so there were a lot of people swimming, but if possible, the water should be kept clean... but everything is really okay, I want to stay again if I have the chance.
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Accommodation's Reply
30 Jul 2026
Dear Ms. Nadia L., Sincerely yours, Manhattan Hotel Jakarta. Thank you for your review and high rating. We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness of your room and bathroom during your stay. We apologize for the condition of the pool water last weekend. Your feedback is very valuable and has been forwarded to our engineering and housekeeping teams to ensure the pool is well-maintained and clean even with a high number of guests. Sincerely, Agung Pramudito, General Manager
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trias r. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Second time here and the service is still very satisfying 🥰
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Mr. Trias R. S., From the Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and outstanding rating. We are delighted to learn that this was your second stay and that our services remained exceptionally satisfactory. Your loyalty and appreciation mean a great deal to our team, and we look forward to welcoming you back again for another memorable stay. Sincerely, Mr. Ag. Agung Pramudito, General Manager
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Maya S. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a pleasure to stay here. The service was excellent and pleasant 😍
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Ms. Maya S.K., From Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and rating. We are delighted to hear that you enjoyed your stay and were impressed with our exceptional and memorable service. Your satisfaction is the pride of our team, and we hope to welcome you back again for another memorable stay. Sincerely, Agung Pramudito, General Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I was asking at the front office whether I could have my breakfast delivered to the room. The FO said it could be arranged with the restaurant. The next day, the restaurant said it could only be done at the restaurant. It was disappointing, really. I mean, don't promise things you cannot keep. I also want to comment on the bed. It was rather old and hard. The sheet was too short; it couldn't be tucked properly, and the bed could never be tidy. It could have been better if they could upgrade to a premium bed so the guest can rest comfortably. The cable TV also did not work. It was too far and too low from the bed. There's only a one-seated couch instead of two or a two-seater couch. But I loved the bathtub with a city view, and the food.
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Accommodation's Reply
29 Jul 2026
Dear Ms. S***i,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for taking the time to provide such detailed feedback. We are glad to hear that you enjoyed the bathtub with a city view and the food during your stay. However, we sincerely apologise for the aspects that did not meet your expectations, including inconsistent information about breakfast delivery, the state of the bed and sheets, the location of the TV, and the limited seating in the room. Your comments are very valuable and have been shared with our management team to help us improve the consistency of our service, the comfort of our rooms, and our facilities. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again and provide you with a more seamless and comfortable experience. Sincerely Ag. Agung Pramudito General Manager
Soni
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
RUDE HOTEL!!!!! Why are all your employees, from security to the lobby staff, and everywhere else, SO SUPER FRIENDLY? They're constantly smiling, making me nervous because I feel so appreciated 😭. Contrary to the reviews from Google buzzers who say the service is bad, your service is truly 5-star. (+) 1. Ample and free parking. Don't forget to register your e-money at the front desk. 2. Security is very friendly and always smiling. 3. The employees and staff in the lobby are always smiling and very friendly, even bringing me my welcome drink. 4. While waiting in line for check-in, a lady suddenly approached me with a cold towel. Oh my gosh, my face instantly felt refreshed. 5. Mr. Affan, your service is excellent. He helped me check in quickly, escorted me to my room, and then called me back to confirm whether my room was comfortable. He has a really good attitude. 6. The hotel lobby is clean, luxurious, and elegant. 7. There's a live World Cup broadcast in the lobby cafe. 8. There are three elevators, all operational, and staffed by friendly, beautiful ladies. 9. The elevators are fast, indicating good maintenance. It doesn't take long to get to the 23rd floor, it feels like you're riding a rocket. 10. The Mars and Venus rooms are unbeatable when it comes to pampering views. Glass is everywhere, even the bathtub offers expansive glass with a beautiful and captivating city view. 11. All food and drinks in the minibar are complimentary. 12. The room and carpet are clean, the mattress is soft. 13. The bathroom is dry, clean, and the water is hot. 14. The TV channels are crystal clear. 15. Amenities are complete, but you have to ask for a razor first. 16. There's a swimming pool, but it's small. 17. There's a sauna, steam room, and a gym. 18. Got a free drink coupon on the rooftop on the 36th floor. 19. There's a dedicated pedestrian walkway and zebra crossing to get in and out of the hotel. 20. Breakfast is GREAT. (-) 1. There's no elevator from the parking lot to the lobby. 2. There's no zebra crossing from the parking lot to the lobby door. 3. The windows aren't clean enough, so you can see the dirt on your feet during the day. 4. The TV is too small for such a large room. 5. The air conditioning in room 2309 doesn't work. 6. The sauna isn't hot.
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+5
2 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Mr. Sony J., Warm greetings from Manhattan Hotel Jakarta. Thank you for your detailed review and positive feedback during your stay. We are delighted to hear that you were impressed with our friendly and attentive staff, ample parking, elegant lobby, comfortable rooms with beautiful city views, excellent breakfast, and amenities such as the sauna, steam room, fitness center, and rooftop bar. Your compliments regarding Mr. Affan and our team's service, such as the welcome drink and cold towel, are very meaningful, and we will gladly share this with them. Furthermore, we apologize for any shortcomings you encountered, including accessibility to the elevator from the parking lot to the lobby, the cleanliness of the mirrors, the size of the TV, the effectiveness of the air conditioning, and the sauna temperature. We have forwarded your valuable feedback to the management and technical teams for immediate improvement. We appreciate your honesty and enthusiasm and look forward to welcoming you back for an even better experience. Sincerely, Agung Pramudito, General Manager
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V***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Room for three, one room is cheaper than renting two separate rooms in other hotels.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your excellent review and rating. We are delighted to hear that you enjoyed our triple room, which is more economical than booking two separate rooms in other hotels. Your satisfaction is the pride of our team, and we look forward to welcoming you back for another memorable stay. Sincerely, Agung Pramudito, General Manager
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Putri M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The service is really cool, the staff is friendly, the food is delicious, the service is good.
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Accommodation's Reply
20 Jul 2026
Dear Ms. Putri M., From Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and outstanding rating. We are delighted to hear that you enjoyed your stay with our excellent service, friendly staff, and delicious food. Your satisfaction is the pride of our team, and we hope to welcome you back again for another memorable stay. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
Great location, services, and food, but Wi-Fi connection is so bad. Really need improvement for Wi-Fi connection.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you for your review and positive rating. We are delighted to know that you enjoyed our great location, services, and food during your stay. At the same time, we sincerely apologize for the inconvenience caused by the poor WiFi connection. Your feedback is very valuable to us and has been shared with our management team to ensure improvements in our internet facilities. We hope to welcome you again with a more seamless and satisfying experience. Sincerely Ag. Agung Pramudito General Manager
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Elscha S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Nice room ambience, comfortable.
1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Ms. Elscha S., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and excellent rating. We are delighted to know that you enjoyed the pleasant room ambience and comfortable stay. Sincerely Ag. Agung Pramudito General Manager
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It needed to be cleaned more because the room I tried had a bit of a musty carpet smell.
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. Ia, *Sincerely, Manhattan Hotel Jakarta. Thank you for your review and rating. We are pleased to hear that you enjoyed your stay and apologize for the musty smell from the carpet in your room. Your feedback is very valuable and will be forwarded to our housekeeping team to pay more attention to the cleanliness and freshness of our rooms. We hope to welcome you back again for an even better and more comfortable stay. Sincerely, Agung Pramudito, General Manager
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Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
After countless times staying here, the quality of service is always impeccable.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Y***n,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are truly honored that after countless stays, you continue to find our quality of service impeccable. Your loyalty means a great deal to us, and we are delighted to consistently provide you with memorable experiences. We look forward to welcoming you again soon. Sincerely Ag. Agung Pramudito General Manager
Irfan F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good service and a good hotel. Want to come back to try the Manhattan suite.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Irfan F., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed our good service and hotel facilities, and we are excited that you plan to return to experience the Manhattan Suite. We look forward to welcoming you again soon for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
Novia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice for all the services! Will be back of course.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Novia R., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed all of our services and that you plan to return. We look forward to welcoming you again for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
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Lobby 4 Manhattan Hotel Jakarta

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Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10,523)
Other sources (399)
8.4
Very Good
From 10,523 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.4

People often mention about Manhattan Hotel Jakarta
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Staff Friendliness (350)
Taste (340)
Variety (333)
Distance to City Center (302)
Ambiance (298)
Bedroom (297)
Accessibility (289)
Room Space (287)
Bathroom (287)
Surroundings (274)
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Traveler Reviews Manhattan Hotel Jakarta

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40
Customer reviews
irsyad y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
One of the best hotels in Jakarta.
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Accommodation's Reply
11 Aug 2026
Dear Mr. Irsayad Y., This is a brief message from Manhattan Hotel Jakarta. Thank you for your excellent rating and positive review. We are deeply honored that you ranked us as one of the best hotels in Jakarta. Your sincere words mean a great deal to our team and motivate us to continue striving for the best service and memorable stays. We look forward to welcoming you back again. Sincerely, Agung Pramudito, General Manager
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JULIANSYAH
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Business
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10.0
/10
Reviewed 5 day(s) ago
It was very enjoyable and very memorable.
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Accommodation's Reply
07 Aug 2026
Dear Mr. Julian Shah, From the Manhattan Hotel Jakarta, we respectfully thank you for your positive rating and review. We are delighted to hear that your stay during your business trip was enjoyable and memorable. Your sincere words mean a great deal to our team and encourage us to continue providing the best service. We hope to welcome you back again for an even more memorable and special stay. Sincerely, Agung Pramudito, General Manager
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Lia W.
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
The service was all very friendly. Okay, I'm very happy, very satisfied.
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Accommodation's Reply
06 Aug 2026
Dear Ms. Lia W., This is a message from Manhattan Hotel Jakarta. Thank you for your positive rating and review. We are delighted to hear that you were satisfied with our team's friendly service and enjoyed your stay with us. Your sincere words mean a great deal to our team and motivate us to continue striving for the best service. We hope to welcome you back again for another memorable and impressive stay. Sincerely, Mr. Ag. Agung Pramudito, General Manager
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Saylah A. S.
icon-Staycation
Staycation
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8.4
/10
Reviewed 1 week(s) ago
The air conditioning in the room is not cold, so it is not a comfortable night's rest.
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Accommodation's Reply
06 Aug 2026
Dear Ms. Saylah A. S., From Manhattan Hotel Jakarta, we respectfully thank you for your review and rating. We are delighted that you chose to stay with us and apologize for the inconvenience caused by the air conditioning in your room, which may have made your stay less comfortable. Your feedback is invaluable and has been forwarded to our engineering team for maintenance and improvements to enhance room comfort. We appreciate your honesty and hope to welcome you back for another comfortable and enjoyable stay. Sincerely, Agung Pramudito, General Manager
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C***w
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Major improvement at hotel, definitely will come back to stay 🥳
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms. Cw,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your perfect rating and wonderful feedback. We are delighted to know that you noticed the major improvements at our hotel and that your stay was enjoyable. Your appreciation means a lot to our team, and we are thrilled to hear that you plan to return. We look forward to welcoming you again for another exceptional experience. Sincerely Ag, Agung Pramudito General Manager
t***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
At 4 p.m., the room wasn't ready, claiming it was replacing a broken light bulb. I was taken to the top restaurant and told to wait. They said they would give me a free juice, but the staff didn't give me a drink until the next day. When I arrived, some corners of the room were still dusty, and there were no free snacks or drinks in the fridge, even though I had brought my child. I was very disappointed.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Mr. T*a, Sincerely, Manhattan Hotel Jakarta. Thank you for your detailed review. We are pleased to hear that you enjoyed the nighttime city views and the friendliness of our staff. We apologize for any inconvenience you experienced, including the room not being ready upon arrival, the rooftop drinks not being available, dust in some areas of the room, and the shortage of snacks and drinks in the minibar. Your feedback is invaluable and has been forwarded to the housekeeping and front desk teams to improve room availability, service consistency, and the completeness of guest amenities. We greatly appreciate your constructive feedback and hope to welcome you back for another smooth and pleasant stay. Sincerely, Agung Pramudito, General Manager
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David B.
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9.4
/10
Reviewed 2 week(s) ago
The hotel is a nice place to unwind with its city views.
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Accommodation's Reply
30 Jul 2026
Dear Mr. David B., From the Manhattan Hotel Jakarta, we respectfully thank you for your review and high rating. We are delighted to know that our hotel is a comfortable place to stay with beautiful city views. Your compliments mean a great deal to our team, and we hope to welcome you back for another enjoyable stay. Sincerely, Agung Pramudito, General Manager
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Nadia L.
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
The hotel staff are friendly, the room and bathroom are clean, it's just a shame the pool was green when I swam yesterday, maybe because it was the weekend so there were a lot of people swimming, but if possible, the water should be kept clean... but everything is really okay, I want to stay again if I have the chance.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Ms. Nadia L., Sincerely yours, Manhattan Hotel Jakarta. Thank you for your review and high rating. We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness of your room and bathroom during your stay. We apologize for the condition of the pool water last weekend. Your feedback is very valuable and has been forwarded to our engineering and housekeeping teams to ensure the pool is well-maintained and clean even with a high number of guests. Sincerely, Agung Pramudito, General Manager
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trias r. s.
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10.0
/10
Reviewed 2 week(s) ago
Second time here and the service is still very satisfying 🥰
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Mr. Trias R. S., From the Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and outstanding rating. We are delighted to learn that this was your second stay and that our services remained exceptionally satisfactory. Your loyalty and appreciation mean a great deal to our team, and we look forward to welcoming you back again for another memorable stay. Sincerely, Mr. Ag. Agung Pramudito, General Manager
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Maya S. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a pleasure to stay here. The service was excellent and pleasant 😍
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Ms. Maya S.K., From Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and rating. We are delighted to hear that you enjoyed your stay and were impressed with our exceptional and memorable service. Your satisfaction is the pride of our team, and we hope to welcome you back again for another memorable stay. Sincerely, Agung Pramudito, General Manager
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S***i
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 week(s) ago
I was asking at the front office whether I could have my breakfast delivered to the room. The FO said it could be arranged with the restaurant. The next day, the restaurant said it could only be done at the restaurant. It was disappointing, really. I mean, don't promise things you cannot keep. I also want to comment on the bed. It was rather old and hard. The sheet was too short; it couldn't be tucked properly, and the bed could never be tidy. It could have been better if they could upgrade to a premium bed so the guest can rest comfortably. The cable TV also did not work. It was too far and too low from the bed. There's only a one-seated couch instead of two or a two-seater couch. But I loved the bathtub with a city view, and the food.
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Accommodation's Reply
29 Jul 2026
Dear Ms. S***i,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for taking the time to provide such detailed feedback. We are glad to hear that you enjoyed the bathtub with a city view and the food during your stay. However, we sincerely apologise for the aspects that did not meet your expectations, including inconsistent information about breakfast delivery, the state of the bed and sheets, the location of the TV, and the limited seating in the room. Your comments are very valuable and have been shared with our management team to help us improve the consistency of our service, the comfort of our rooms, and our facilities. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again and provide you with a more seamless and comfortable experience. Sincerely Ag. Agung Pramudito General Manager
Soni
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
RUDE HOTEL!!!!! Why are all your employees, from security to the lobby staff, and everywhere else, SO SUPER FRIENDLY? They're constantly smiling, making me nervous because I feel so appreciated 😭. Contrary to the reviews from Google buzzers who say the service is bad, your service is truly 5-star. (+) 1. Ample and free parking. Don't forget to register your e-money at the front desk. 2. Security is very friendly and always smiling. 3. The employees and staff in the lobby are always smiling and very friendly, even bringing me my welcome drink. 4. While waiting in line for check-in, a lady suddenly approached me with a cold towel. Oh my gosh, my face instantly felt refreshed. 5. Mr. Affan, your service is excellent. He helped me check in quickly, escorted me to my room, and then called me back to confirm whether my room was comfortable. He has a really good attitude. 6. The hotel lobby is clean, luxurious, and elegant. 7. There's a live World Cup broadcast in the lobby cafe. 8. There are three elevators, all operational, and staffed by friendly, beautiful ladies. 9. The elevators are fast, indicating good maintenance. It doesn't take long to get to the 23rd floor, it feels like you're riding a rocket. 10. The Mars and Venus rooms are unbeatable when it comes to pampering views. Glass is everywhere, even the bathtub offers expansive glass with a beautiful and captivating city view. 11. All food and drinks in the minibar are complimentary. 12. The room and carpet are clean, the mattress is soft. 13. The bathroom is dry, clean, and the water is hot. 14. The TV channels are crystal clear. 15. Amenities are complete, but you have to ask for a razor first. 16. There's a swimming pool, but it's small. 17. There's a sauna, steam room, and a gym. 18. Got a free drink coupon on the rooftop on the 36th floor. 19. There's a dedicated pedestrian walkway and zebra crossing to get in and out of the hotel. 20. Breakfast is GREAT. (-) 1. There's no elevator from the parking lot to the lobby. 2. There's no zebra crossing from the parking lot to the lobby door. 3. The windows aren't clean enough, so you can see the dirt on your feet during the day. 4. The TV is too small for such a large room. 5. The air conditioning in room 2309 doesn't work. 6. The sauna isn't hot.
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+5
2 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Mr. Sony J., Warm greetings from Manhattan Hotel Jakarta. Thank you for your detailed review and positive feedback during your stay. We are delighted to hear that you were impressed with our friendly and attentive staff, ample parking, elegant lobby, comfortable rooms with beautiful city views, excellent breakfast, and amenities such as the sauna, steam room, fitness center, and rooftop bar. Your compliments regarding Mr. Affan and our team's service, such as the welcome drink and cold towel, are very meaningful, and we will gladly share this with them. Furthermore, we apologize for any shortcomings you encountered, including accessibility to the elevator from the parking lot to the lobby, the cleanliness of the mirrors, the size of the TV, the effectiveness of the air conditioning, and the sauna temperature. We have forwarded your valuable feedback to the management and technical teams for immediate improvement. We appreciate your honesty and enthusiasm and look forward to welcoming you back for an even better experience. Sincerely, Agung Pramudito, General Manager
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V***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Room for three, one room is cheaper than renting two separate rooms in other hotels.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your excellent review and rating. We are delighted to hear that you enjoyed our triple room, which is more economical than booking two separate rooms in other hotels. Your satisfaction is the pride of our team, and we look forward to welcoming you back for another memorable stay. Sincerely, Agung Pramudito, General Manager
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Putri M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The service is really cool, the staff is friendly, the food is delicious, the service is good.
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Accommodation's Reply
20 Jul 2026
Dear Ms. Putri M., From Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and outstanding rating. We are delighted to hear that you enjoyed your stay with our excellent service, friendly staff, and delicious food. Your satisfaction is the pride of our team, and we hope to welcome you back again for another memorable stay. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
Great location, services, and food, but Wi-Fi connection is so bad. Really need improvement for Wi-Fi connection.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you for your review and positive rating. We are delighted to know that you enjoyed our great location, services, and food during your stay. At the same time, we sincerely apologize for the inconvenience caused by the poor WiFi connection. Your feedback is very valuable to us and has been shared with our management team to ensure improvements in our internet facilities. We hope to welcome you again with a more seamless and satisfying experience. Sincerely Ag. Agung Pramudito General Manager
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Elscha S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Nice room ambience, comfortable.
1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Ms. Elscha S., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and excellent rating. We are delighted to know that you enjoyed the pleasant room ambience and comfortable stay. Sincerely Ag. Agung Pramudito General Manager
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It needed to be cleaned more because the room I tried had a bit of a musty carpet smell.
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. Ia, *Sincerely, Manhattan Hotel Jakarta. Thank you for your review and rating. We are pleased to hear that you enjoyed your stay and apologize for the musty smell from the carpet in your room. Your feedback is very valuable and will be forwarded to our housekeeping team to pay more attention to the cleanliness and freshness of our rooms. We hope to welcome you back again for an even better and more comfortable stay. Sincerely, Agung Pramudito, General Manager
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Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
After countless times staying here, the quality of service is always impeccable.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Y***n,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are truly honored that after countless stays, you continue to find our quality of service impeccable. Your loyalty means a great deal to us, and we are delighted to consistently provide you with memorable experiences. We look forward to welcoming you again soon. Sincerely Ag. Agung Pramudito General Manager
Irfan F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good service and a good hotel. Want to come back to try the Manhattan suite.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Irfan F., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed our good service and hotel facilities, and we are excited that you plan to return to experience the Manhattan Suite. We look forward to welcoming you again soon for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
Novia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice for all the services! Will be back of course.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Novia R., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed all of our services and that you plan to return. We look forward to welcoming you again for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
Number of reviews per page
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40