Aryaduta Pekanbaru

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Overall Ratings & Reviews Aryaduta Pekanbaru

Traveloka (5,680)
Other sources (27)
8.4
Very Good
From 5,680 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Aryaduta Pekanbaru
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Distance to City Center (137)
Staff Friendliness (132)
Ambiance (123)
Bedroom (120)
Taste (117)
Room Space (115)
Hotel Area (114)
Variety (109)
Bathroom (107)
Accessibility (105)
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Traveler Reviews Aryaduta Pekanbaru

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Customer reviews
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
My staycation here was incredibly comfortable. The staff was helpful and friendly. The rooms were comfortable and clean. If you're looking for Pekanbaru culinary delights, it's also close to several culinary spots.
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G***t
icon-Leisure
Leisure
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9.7
/10
Reviewed 1 week(s) ago
Overall, it is a good hotel. It's an old hotel, but still good.
1 people find it helpful
Accommodation's Reply
14 Sep 2026
Dear Valued Guest Warmest Greeting from ARYADUTA Pekanbaru Thank you for sharing your experience after staying at ARYADUTA Pekanbaru, and thank you for your rating, it will be our motivation for always give the best service to our guest, it has been our pleasure to host you, and we sencerely look forward to welcoming you back for another memorable and enriching stay at ARYADUTA Pekanbaru. Best regard, Rudi Yarso Front Office Manager
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febryanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Recommended place to stay for families and strategic location.
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Accommodation's Reply
09 Sep 2026
Dear Mr. Febrianto, Sincerely, Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager.
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A***I
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
This hotel is clearly old and the condition of the rooms shows that it is poorly maintained. The room smells musty, to the point of feeling uncomfortable to sit for a long time. The toilet is dirty and does not reach the level of cleanliness that I expect from a hotel like Aryaduta. Frankly, the name of the hotel looks grand but the actual experience is far from what is expected. The price paid does not match the condition of the room and the level of cleanliness. If even the most basic things like the smell of the room and the cleanliness of the toilet are not taken care of, it is quite difficult for me to recommend this hotel to others. The hotel really needs to make serious improvements and renovations. I will not repeat my stay here.
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1 people find it helpful
Accommodation's Reply
09 Sep 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and thank you for your feedback. Your suggestions are invaluable to us in developing and improving our services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager
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L***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very attractive, clean hotel and friendly staff.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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sinta m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel facilities are good, the staff are friendly but the breakfast food is not very tasty.
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1 people find it helpful
Accommodation's Reply
09 Sep 2026
Dear Ms. Sinta, This is a message of our sincere respect from Arayaduta Pekanbaru Hotel. Thank you for staying with us and for your feedback. We will use this feedback to improve our services and apologize for any inconvenience you may have experienced. Your feedback is invaluable to our future development and services. Thank you for choosing Arayaduta Pekanbaru Hotel. We look forward to welcoming you back again and providing you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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A***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The bathrooms are dirty and full of feces. The restaurant food is bland.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and thank you for your feedback. Your suggestions are invaluable to us in developing and improving our services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager
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APhin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The food menu has many variations and the taste is definitely not in doubt.
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1 people find it helpful
Accommodation's Reply
09 Sep 2026
Dear Mr. Afin, Sincerely, Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay at Aryaduta Pekanbaru. We appreciate your review, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.
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Nurdiana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is very nice, the service is also good.
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Accommodation's Reply
09 Sep 2026
Dear Ms. Nurdiana, Sincerely yours, from Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager.
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a***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Check-in was at 11:00 PM WIB, we were still served and the restaurant was still ready to serve food.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Permedi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean. The staff is nice and helpful. The room is clean. Thank you.
1 people find it helpful
Accommodation's Reply
27 Aug 2026
Dear Mr Permedi Warmest Greeting from ARYADUTA Pekanbaru Thank you for sharing your experience after staying at ARYADUTA Pekanbaru, and thank you for your rating, it will be our motivation for always give the best service to our guest, it has been our pleasure to host you, and we sencerely look forward to welcoming you back for another memorable and enriching stay at ARYADUTA Pekanbaru. Best regard, Rudi Yarso Front Office Manager
Y***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and it was worth the stay! 😊
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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d***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Comfortable hotel, easy check-in and check-out.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Y***A
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and the stay was worth it! 😊
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Near the city center, close to the Riau Literacy Festival event, Soeman Hs Library.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Venkata S. G.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 week(s) ago
Room was very good, but the AC was not good and the bed was worst. In the future, I will never come to Aryaduta Pekanbaru. And I have not a small amount.
2 people find it helpful
Accommodation's Reply
14 Aug 2026
Dear Mr Venkata SG Warmest Greeting from ARYADUTA Pekanbaru Thank you for you review of your experience at ARYADUTA Pekanbaru. We deeply apologize about your inconvenience during the stay, and your review will be our concern priority for follow up for better future. We truly value your feedback and sincerely hope to provide you with a much better experience on your next visit. Once again thank you for staying with ARYADUTA Pekanbaru. We sencerely look forward to welcome you back in the future. Best regard, Rudi Yarso Front Office Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 5 week(s) ago
The toilet needs to be upgraded, as the faucet was broken when I wanted to take a shower, the bathtub was cracked, and the toilet door was also in poor condition. The bathtub curtain also had mold stains, the soap dish was damaged, and there were traces of mold that had probably been there for a long time, probably on the sink. Even though I booked the room without a promo. The cupboard should also be replaced, it was rotting. The atmosphere behind the hotel was quite beautiful, pleasant, and peaceful.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff were very friendly when assisting with the check-in and check-out process, and the hotel atmosphere was comfortable.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, clean, happy. The service is really, really good.
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Accommodation's Reply
14 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
Don't settle for a smoking room; it's full of cigarette smoke and stuffy. Also, make sure there aren't any events going on if you want to stay here, as access to public areas is limited.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you may have experienced. We will take this matter to heart in order to improve our service. Your feedback is very important to us in developing and improving our services in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager
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Number of reviews per page
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