L***a

8.5

/10

Reviewed 2 day(s) ago

If we go to PKU, we definitely stay here. Yesterday, we had an unpleasant experience: our car tire was punctured with a nail on the side of the rim. They probably thought our car didn't have a camera, but it was clear who stabbed it. We didn't mind, but we won't be staying here again, afraid the security guards will do the same thing again.

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Roy F. G. S.

Transit

8.3

/10

Reviewed 3 day(s) ago

I stayed here again because I really liked the hotel, but this time it was quite disappointing. 1. The toilet wouldn't flush and wasn't serviced, even though it smelled unpleasant afterward. 2. The AC wasn't cooling. I woke up sweating in the morning. Hopefully, they'll double-check the room's condition before guests check in.

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S***Y

8.3

/10

Reviewed 5 day(s) ago

The rooms are comfortable enough, but the pillows and amenities aren't up to par with other Aryadutas. The pillowcases are fluffy, and there's no hair dryer. The breakfast menu is also lacking in variety. Given the hotel's low occupancy rate, service should still meet Aryaduta standards.

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A***a

8.5

/10

Reviewed 5 day(s) ago

I love the pool. It just needs to renovate the floor.

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D***n

Business

10.0

/10

Reviewed 1 week(s) ago

The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.

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F***i

Leisure

8.1

/10

Reviewed 1 week(s) ago

I asked for the room not to be cleaned, but there was a miscommunication among the hotel staff, so the room was still cleaned :-(

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N***a

10.0

/10

Reviewed 2 week(s) ago

I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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G***g

Staycation

10.0

/10

Reviewed 2 week(s) ago

It's a great place for a staycation in Pekanbaru City, close to malls and trendy eateries.

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Accommodation's Reply

05 Jun 2026

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Ferdy F.

5.9

/10

Reviewed 2 week(s) ago

The only good thing about this hotel is its location. This is a really old hotel that already shows a rundown image. Management doesn’t seem to care about hygiene. Bedsheets showing spots and slippers and shoes marks, carpet is full of spots, and curtains look like they'd be better off burnt. Please do not claim stars hotel if the standard of hygiene is like this. Access cards have to be renewed every day! Outdated technology.

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A***a

Business

10.0

/10

Reviewed 2 week(s) ago

Comfortable and strategically located. The food is quite good, the rooms are clean and quiet, and the facilities are excellent.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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Agus T.

8.8

/10

Reviewed 3 week(s) ago

The location is close to the city center. The staff is quite friendly and helpful. Overall, this hotel was quite comfortable to stay at.

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Accommodation's Reply

05 Jun 2026

Dear Mr. Agust T., Sincerely yours, Aryaduta Pekanbaru. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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Lady C.

9.7

/10

Reviewed 3 week(s) ago

Thank you Aryaduta Pku, our booking was upgraded to Ambassador, because there was an electricity problem with the premiere booking. So far everything is good, service is okay, cleanliness is okay.

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Andika S.

8.5

/10

Reviewed 3 week(s) ago

Everything is standard, nothing special. It's just the old-fashioned card scanning model on the door.

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Accommodation's Reply

26 May 2026

Dear Ms. Andika S., Sincerely yours, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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fadilla s.

8.5

/10

Reviewed 3 week(s) ago

The air conditioner in the room is cold. Only for the bathroom, it's a bit stuffy.

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Accommodation's Reply

26 May 2026

Dear Ms. Fadilah S., Sincerely yours, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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Fitri A.

Leisure

6.8

/10

Reviewed 4 week(s) ago

The TV in the room was covered in ants and didn't work as brightly as it did in the olden days. A hotel of this class should be excellent. Check-in time was noted, but it still didn't work.

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Accommodation's Reply

26 May 2026

Dear Ms. Fitria A., Sincerely, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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Andres W.

Business

8.5

/10

Reviewed 4 week(s) ago

The Wi-Fi is bad, so I can't work. The staff is nice.

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Accommodation's Reply

26 May 2026

Dear Mr. Andres W., This is a message of respect from Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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S***a

Staycation

8.7

/10

Reviewed 4 week(s) ago

Take the largest room type, spaciously it's really good, but it looks like an old hotel and a lot of the furniture is not well maintained.

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Accommodation's Reply

26 May 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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N***a

Staycation

9.7

/10

Reviewed 4 week(s) ago

The view is nice, just repair the cupboard door a little

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Accommodation's Reply

26 May 2026

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Ester T.

8.8

/10

Reviewed 5 week(s) ago

All good, yes. The price is in accordance with the service received.

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Accommodation's Reply

26 May 2026

Ms. Esther T., Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.

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Novi D.

9.4

/10

Reviewed 5 week(s) ago

Very good, clean, tidy, the staff are all friendly.

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Accommodation's Reply

26 May 2026

Dear Mr. Novi D., Sincerely, Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay at Aryaduta Pekanbaru. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.

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Aryaduta Pekanbaru

Overall Ratings & Reviews Aryaduta Pekanbaru

8.3

8.3

8.3

8.6

8.3

Traveler Reviews Aryaduta Pekanbaru