Aryaduta Pekanbaru

Hotels
Preferred Partner
8.2
/10
Very Good
5,510 reviews

What Guests Say About Their Stay

Distance To City Center (199)
Staff Friendliness (177)
Room Space (168)
Hotel Area (166)

D***n

10.0
/ 10
The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.
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N***a

10.0
/ 10
I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.
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Nurhayati S.

8.5
/ 10
The hotel is beautiful, the service is excellent. Check-in and check-out are easy. The food is delicious and the service is excellent. The security is friendly both when entering and exiting the hotel. It's definitely recommended.
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Bayu D.

10.0
/ 10
The hotel staff is friendly and responsive, especially when there was an AC leak, which immediately resulted in a better room upgrade. The food is delicious and varied. The swimming pool and children's play area make for a great stay.
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C***a

9.4
/ 10
An old hotel that is still very well maintained, clean, the distinctive aroma of spices greets guests when they enter the hotel, spacious rooms, friendly and fast service
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In the Area
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Jalan P. Diponegoro No. 34, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Aryaduta Pekanbaru is a good choice when you are visiting Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aryaduta Pekanbaru

Jalan P. Diponegoro No. 34, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116
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Lobby Aryaduta Pekanbaru
Lobby 2 Aryaduta Pekanbaru

Discover More About Aryaduta Pekanbaru

Location


Staying at Aryaduta Pekanbaru is a good choice when you are visiting Pekanbaru City Center.

About Aryaduta Pekanbaru

From business event to corporate gathering, Aryaduta Pekanbaru provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Aryaduta Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aryaduta Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aryaduta Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aryaduta Pekanbaru.

All facilities in Aryaduta Pekanbaru

Swimming Pool Aryaduta Pekanbaru
Swimming Pool
Fitness Center Aryaduta Pekanbaru
Fitness Center
Functional Hall Aryaduta Pekanbaru
Functional Hall
Common Space Aryaduta Pekanbaru
Common Space
Lobby Aryaduta Pekanbaru
Lobby

Public Facilities

  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Car rental

Connectivity

  • LAN Internet

General

  • Swimming pool

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Aryaduta Pekanbaru

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Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Aryaduta Pekanbaru
158
Number of floors in Aryaduta Pekanbaru
9
Another facilities in Aryaduta Pekanbaru
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Aryaduta Pekanbaru

What are available facilities at Aryaduta Pekanbaru?
There are top facilites at Aryaduta Pekanbaru such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aryaduta Pekanbaru?
The standard check-in time at Aryaduta Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aryaduta Pekanbaru?
Aryaduta Pekanbaru is a 4.0-star hotel.
How many floors does Aryaduta Pekanbaru have?
Aryaduta Pekanbaru has 9 floors.
How many rooms are available at Aryaduta Pekanbaru?
Aryaduta Pekanbaru has 158 rooms in total.
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More Reviews from Other Guests in Aryaduta Pekanbaru

Overall Ratings & Reviews Aryaduta Pekanbaru

Traveloka (5,483)
Other sources (27)
8.3
Very Good
From 5,483 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Aryaduta Pekanbaru
All
Distance to City Center (120)
Staff Friendliness (118)
Hotel Area (102)
Taste (102)
Ambiance (101)
Room Space (101)
Bedroom (101)
Variety (98)
Bathroom (93)
Accessibility (92)
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Most Recent
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Traveler Reviews Aryaduta Pekanbaru

Number of reviews per page
20
40
Customer reviews
L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
If we go to PKU, we definitely stay here. Yesterday, we had an unpleasant experience: our car tire was punctured with a nail on the side of the rim. They probably thought our car didn't have a camera, but it was clear who stabbed it. We didn't mind, but we won't be staying here again, afraid the security guards will do the same thing again.
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Roy F. G. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 day(s) ago
I stayed here again because I really liked the hotel, but this time it was quite disappointing. 1. The toilet wouldn't flush and wasn't serviced, even though it smelled unpleasant afterward. 2. The AC wasn't cooling. I woke up sweating in the morning. Hopefully, they'll double-check the room's condition before guests check in.
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S***Y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 day(s) ago
The rooms are comfortable enough, but the pillows and amenities aren't up to par with other Aryadutas. The pillowcases are fluffy, and there's no hair dryer. The breakfast menu is also lacking in variety. Given the hotel's low occupancy rate, service should still meet Aryaduta standards.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
I love the pool. It just needs to renovate the floor.
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 1 week(s) ago
I asked for the room not to be cleaned, but there was a miscommunication among the hotel staff, so the room was still cleaned :-(
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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G***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's a great place for a staycation in Pekanbaru City, close to malls and trendy eateries.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Ferdy F.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 2 week(s) ago
The only good thing about this hotel is its location. This is a really old hotel that already shows a rundown image. Management doesn’t seem to care about hygiene. Bedsheets showing spots and slippers and shoes marks, carpet is full of spots, and curtains look like they'd be better off burnt. Please do not claim stars hotel if the standard of hygiene is like this. Access cards have to be renewed every day! Outdated technology.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable and strategically located. The food is quite good, the rooms are clean and quiet, and the facilities are excellent.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Agus T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The location is close to the city center. The staff is quite friendly and helpful. Overall, this hotel was quite comfortable to stay at.
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Accommodation's Reply
05 Jun 2026
Dear Mr. Agust T., Sincerely yours, Aryaduta Pekanbaru. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Lady C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Thank you Aryaduta Pku, our booking was upgraded to Ambassador, because there was an electricity problem with the premiere booking. So far everything is good, service is okay, cleanliness is okay.
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1 people find it helpful
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Andika S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Everything is standard, nothing special. It's just the old-fashioned card scanning model on the door.
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Accommodation's Reply
26 May 2026
Dear Ms. Andika S., Sincerely yours, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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fadilla s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The air conditioner in the room is cold. Only for the bathroom, it's a bit stuffy.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Ms. Fadilah S., Sincerely yours, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Fitri A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 week(s) ago
The TV in the room was covered in ants and didn't work as brightly as it did in the olden days. A hotel of this class should be excellent. Check-in time was noted, but it still didn't work.
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Accommodation's Reply
26 May 2026
Dear Ms. Fitria A., Sincerely, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Andres W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The Wi-Fi is bad, so I can't work. The staff is nice.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr. Andres W., This is a message of respect from Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Take the largest room type, spaciously it's really good, but it looks like an old hotel and a lot of the furniture is not well maintained.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The view is nice, just repair the cupboard door a little
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Ester T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
All good, yes. The price is in accordance with the service received.
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Accommodation's Reply
26 May 2026
Ms. Esther T., Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.
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Novi D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very good, clean, tidy, the staff are all friendly.
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Accommodation's Reply
26 May 2026
Dear Mr. Novi D., Sincerely, Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay at Aryaduta Pekanbaru. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.
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Number of reviews per page
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40

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Exterior 4 Aryaduta Pekanbaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Aryaduta Pekanbaru

Traveloka (5,483)
Other sources (27)
8.3
Very Good
From 5,483 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Aryaduta Pekanbaru
All
Distance to City Center (120)
Staff Friendliness (118)
Hotel Area (102)
Taste (102)
Ambiance (101)
Room Space (101)
Bedroom (101)
Variety (98)
Bathroom (93)
Accessibility (92)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aryaduta Pekanbaru

Number of reviews per page
20
40
Customer reviews
L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
If we go to PKU, we definitely stay here. Yesterday, we had an unpleasant experience: our car tire was punctured with a nail on the side of the rim. They probably thought our car didn't have a camera, but it was clear who stabbed it. We didn't mind, but we won't be staying here again, afraid the security guards will do the same thing again.
Read More
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Roy F. G. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 day(s) ago
I stayed here again because I really liked the hotel, but this time it was quite disappointing. 1. The toilet wouldn't flush and wasn't serviced, even though it smelled unpleasant afterward. 2. The AC wasn't cooling. I woke up sweating in the morning. Hopefully, they'll double-check the room's condition before guests check in.
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S***Y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 day(s) ago
The rooms are comfortable enough, but the pillows and amenities aren't up to par with other Aryadutas. The pillowcases are fluffy, and there's no hair dryer. The breakfast menu is also lacking in variety. Given the hotel's low occupancy rate, service should still meet Aryaduta standards.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
I love the pool. It just needs to renovate the floor.
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 1 week(s) ago
I asked for the room not to be cleaned, but there was a miscommunication among the hotel staff, so the room was still cleaned :-(
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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G***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's a great place for a staycation in Pekanbaru City, close to malls and trendy eateries.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Ferdy F.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 2 week(s) ago
The only good thing about this hotel is its location. This is a really old hotel that already shows a rundown image. Management doesn’t seem to care about hygiene. Bedsheets showing spots and slippers and shoes marks, carpet is full of spots, and curtains look like they'd be better off burnt. Please do not claim stars hotel if the standard of hygiene is like this. Access cards have to be renewed every day! Outdated technology.
Read More
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable and strategically located. The food is quite good, the rooms are clean and quiet, and the facilities are excellent.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Agus T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The location is close to the city center. The staff is quite friendly and helpful. Overall, this hotel was quite comfortable to stay at.
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Accommodation's Reply
05 Jun 2026
Dear Mr. Agust T., Sincerely yours, Aryaduta Pekanbaru. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Lady C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Thank you Aryaduta Pku, our booking was upgraded to Ambassador, because there was an electricity problem with the premiere booking. So far everything is good, service is okay, cleanliness is okay.
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Andika S.
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8.5
/10
Reviewed 3 week(s) ago
Everything is standard, nothing special. It's just the old-fashioned card scanning model on the door.
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Accommodation's Reply
26 May 2026
Dear Ms. Andika S., Sincerely yours, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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fadilla s.
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8.5
/10
Reviewed 3 week(s) ago
The air conditioner in the room is cold. Only for the bathroom, it's a bit stuffy.
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Accommodation's Reply
26 May 2026
Dear Ms. Fadilah S., Sincerely yours, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Fitri A.
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Leisure
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6.8
/10
Reviewed 4 week(s) ago
The TV in the room was covered in ants and didn't work as brightly as it did in the olden days. A hotel of this class should be excellent. Check-in time was noted, but it still didn't work.
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Accommodation's Reply
26 May 2026
Dear Ms. Fitria A., Sincerely, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Andres W.
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Business
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8.5
/10
Reviewed 4 week(s) ago
The Wi-Fi is bad, so I can't work. The staff is nice.
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Accommodation's Reply
26 May 2026
Dear Mr. Andres W., This is a message of respect from Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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S***a
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Staycation
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8.7
/10
Reviewed 4 week(s) ago
Take the largest room type, spaciously it's really good, but it looks like an old hotel and a lot of the furniture is not well maintained.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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N***a
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
The view is nice, just repair the cupboard door a little
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Ester T.
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8.8
/10
Reviewed 5 week(s) ago
All good, yes. The price is in accordance with the service received.
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Accommodation's Reply
26 May 2026
Ms. Esther T., Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.
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Novi D.
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9.4
/10
Reviewed 5 week(s) ago
Very good, clean, tidy, the staff are all friendly.
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Accommodation's Reply
26 May 2026
Dear Mr. Novi D., Sincerely, Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay at Aryaduta Pekanbaru. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.
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