The hotel staff were very friendly and helpful,and the food was lovely. The building seemed very poorly maintained, windows were very dirty and the frames were rotting. The flooring was a nightmare, everywhere you walked it creaked and squeaked under your feet. The room was good ( except for the floor! ), very clean but the toilet pan hadn't seen bleach for a while! Outside our windows,the metal balcony was very rusty and had weeds growing on it,so could do with a clean up. One of the lifts was simply too small,one person and a suitcase was all it had room for. Overall, our stay at the Burlington was ok, but oh, those squeaky floorboards!