The Burlington Hotel

Explore The Burlington Hotel
7.8
Pleasant
From 1,696 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.6

Traveler Reviews The Burlington Hotel

Number of reviews per page
20
40
Top reviews
martin
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Staff we had dealings with all good and helpful, food ordinary, common areas shabby but ok, room not good particularly the bathroom. No decent beer, best on offer was bottles of tribute. Bars closed at 11.
Peter
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great on site parking
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice stay, hotel is a bit old but really nice still.
Steve
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel staff were very friendly and helpful,and the food was lovely. The building seemed very poorly maintained, windows were very dirty and the frames were rotting. The flooring was a nightmare, everywhere you walked it creaked and squeaked under your feet. The room was good ( except for the floor! ), very clean but the toilet pan hadn't seen bleach for a while! Outside our windows,the metal balcony was very rusty and had weeds growing on it,so could do with a clean up. One of the lifts was simply too small,one person and a suitcase was all it had room for. Overall, our stay at the Burlington was ok, but oh, those squeaky floorboards!
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Pat
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We have just come home after a 4 night stay at The Burlington. On our arrival my friend and I were a bit worried as the hotel looks a bit run down from the outside. Once we were inside, we were pleasantly surprised. We had an excellent welcome from the reception staff and the lounge and bar area's are bright and clean. Our rooms were also comfortable and clean. The breakfasts had a good selection of food and there was a good choice for the evening meals. Overall we had an enjoyable stay and felt it was good value for how much we paid.
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John
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good parking. Helpfully staff especially when the fire alarm went off in the middle of the night. Not sure that beds are not made anymore is a good idea but not a major problem. Good value for money.
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed for 2 nights. Booked through Expedia choosing a superior king size room. Although room was very spacious and bed was comfy it was a double, asked at reception and was told there was no kingsize so false advertisements on Expedia part. On first evening found ants running about was offered another room but wasn't as bright or big so had to resort to ant spray. Floors in room were very creaky and overall hotel needs some TLC. Breakfast was good and Louis was a really nice member of staff, a credit to the hotel. Wasn't impressed with the fire drill at 2.30am. Overall staff were all amazing.
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Mikahla
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6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is an older hotel in a really beautiful location. The staff were excellent but some feature badly need an upgrade.
Michael
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10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and fresh. Staff were excellent. Good humoured and welcoming. Overall an excellent stay I will definitely use this hotel again
NIMISHA
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was amazing and very accommodating to our need.
Susie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My go to hotel in Eastbourne love it here staff are lovely entertainment carpark and situated opposite the pier perfect
Lexy
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2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff absolutely brilliant 👏 Rooms could do with a better clean Exterminator definitely needed after a Cockroach crept out from under my duvet
Sandra
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A very good, comfortable, clean hotel, will definitely book the Burlington again.
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were very friendly. The location was ideal for the pier, town and theatres. We upgraded to a sea view room on arrival. Lovely view but the room could have been cleaner, the shower needed a good scrub to remove the black mould around the door frame. The windows looked out onto ledges that needed cleaning and the metal railings needed painting. The coffee machine was a good touch but needed a clean after each guest.
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Cheryl
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pete, the housekeeper was very helpful, friend, caring and professional. Many thanks for all your help. Kind regards. Cheryl
Laxmi
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff are helpful, excellent breakfast but the hotel furnishings and carpets are tired.
Lee-Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel beautiful view of the sea
Annette
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel on the beach front with a bar, restaurant and live entertainment on some nights. We didn't have a sea view room but our room was very nice with a clean bathroom and a comfortable bed. The curtains and carpet needed cleaning but otherwise, the room was OK. The staff was very helpful, friendly and very accommodating. It's very close to lots of cafés, restaurants, bars theatres and the town centre. We would definitely stay again.
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Keith
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent value for money. The outside of the building needs some TLC, but inside everything is fine. I had a nice room, very clean, with a sea view, even though I had not specifically booked a sea view. Staff were friendly and helpful. I did not use the restaurant, but the bar and bar food were very good.
Mark
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is useful as a basic stop over. Room was basic, decor requires attention in terms of cleaning and renovation. Parking was £6 per day although the staff didn’t tell me that on street parking is free on Sunday so I wasted money. The water supply for the shower was weak and only reached tepid and exciting the shower was cold. I am not going back to this hotel again.
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Number of reviews per page
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