The Burlington Hotel

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7.8
/10
Pleasant
1,722 reviews

What Guests Say About Their Stay

michelle

10.0
/ 10
👍. ………………..……

Diane

10.0
/ 10
No problems at all, clean room, staff were friendly and helpful. Car parking was great. The breakfasts were superb, will definitely come again.

Selwyn

10.0
/ 10
The property to think of it's age in particular inside is in good condition and the rooms are in excellent condition and clean. The staff were all polite and very welcoming and helpful too. Many thanks.
In the Area
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Grand Parade, Eastbourne, East Sussex, England, BN21 3YN

Main Facilities

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24-hour Receptionist
The Burlington Hotel is a hotel is located at Eastbourne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Burlington Hotel

Grand Parade, Eastbourne, East Sussex, England, BN21 3YN
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Exterior The Burlington Hotel
Exterior 2 The Burlington Hotel

Discover More About The Burlington Hotel

General
Near Eastbourne Pier

Location
With a stay at The Burlington Hotel in Eastbourne (Eastbourne City Centre), you'll be a 1-minute drive from Eastbourne Pier and 5 minutes from South Downs National Park. This hotel is 3.4 mi (5.5 km) from Beachy Head and 0.1 mi (0.1 km) from Eastbourne Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Eastbourne Bandstand - 0.3 km / 0.2 mi
Eastbourne Beach - 0.6 km / 0.4 mi
Eastbourne Pier - 0.7 km / 0.4 mi
Devonshire Park Theatre - 0.7 km / 0.4 mi
Cineworld Eastbourne at The Beacon - 0.8 km / 0.5 mi
Congress Theatre - 0.9 km / 0.6 mi
Western Lawns - 0.9 km / 0.6 mi
Towner Art Gallery - 1 km / 0.6 mi
Redoubt Fortress and Military Museum - 1 km / 0.6 mi
Devonshire Park Lawn Tennis Club - 1.1 km / 0.7 mi
Treasure Island - 1.3 km / 0.8 mi
Eastbourne Town Hall - 1.4 km / 0.8 mi
Princes Park - 1.9 km / 1.2 mi
Fort Fun - 2.1 km / 1.3 mi
South Downs Way - 2.5 km / 1.5 mi

Renovations
This property is closed from October 31 2026 to November 16 2026 (dates subject to change). The following facilities or services will be unavailable from October 31 2026 to September 29 2028 (dates subject to change):

  • One of the bars/lounges
  • One of the dining venues

Dining
You can enjoy a meal at the restaurant serving the guests of The Burlington Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Stay in one of 159 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.

All facilities in The Burlington Hotel

Common Space The Burlington Hotel
Common Space
Exterior The Burlington Hotel
Exterior
Bedroom The Burlington Hotel
Bedroom
Others The Burlington Hotel
Others
In-room Bathroom The Burlington Hotel
In-room Bathroom

Food and Drinks

  • Snack bar
  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in The Burlington Hotel

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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 10:00

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Burlington Hotel
159
Number of floors in The Burlington Hotel
1
Another facilities in The Burlington Hotel
Snack bar, Breakfast, Free WiFi, Smoke-free area, 24-hour Receptionist

Frequently asked question in The Burlington Hotel

What is normal check-in & check-out time at The Burlington Hotel?
The standard check-in time at The Burlington Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 10:00
Does The Burlington Hotel provide breakfast?
Yes, The Burlington Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Burlington Hotel?
The Burlington Hotel is a 3.0-star hotel.
How many floors does The Burlington Hotel have?
The Burlington Hotel has 1 floors.
How many rooms are available at The Burlington Hotel?
The Burlington Hotel has 159 rooms in total.
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More Reviews from Other Guests in The Burlington Hotel

7.8
Pleasant
From 1,722 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.6

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Traveler Reviews The Burlington Hotel

Number of reviews per page
20
40
Top reviews
Trevor
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location and Price are excellent , my single room was great and had a sea view - obviously because of the current weather it was very hot ! But there was a fan . Parking on first come first serve basis was understandable and convenient . Breakfast was excellent value and good . All staff I came into contact with were helpful & courteous. Only one lift of two was working , and the one needed for wheelchairs / large luggage etc . Was the one not working! And other one was very crammed . . You had to request room make up when needed - which I found a little inconvenient - Tv didn’t work as the WiFi was not good - but I didn’t complain or try to get it fixed as it wasn’t a priority for me - Dining area and bar area etc . Spotlessly clean , bar staff very friendly and efficient , nice atmosphere - outside of the building is in need of repair and uplift - overall satisfied for what I wanted and needed - Very close to great selection of restaurants ,,and not far from Rail and Bus connections - my Room was fine , and the staff made up for anything lacking .
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michelle
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

👍. ………………..……
Terence
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a large room overlooking the sea front, it was clean and prepared for our short stay. The staff were welcoming and very helpful. the breakfast selection was varied and covered all dietary needs. We did not use the car park/
MICHAEL
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Firstly one of the lifts was out of action and only left the very small one to use which you cannot get more than 2 people in, hence there was a long wait for it in such a big hotel plus far too small to much luggage in. The front entrance is basically a smoking area for guests which is not ideal at all and should be stopped ! There doesn’t seem to be many staff working here either. The room was quite nice but very warm with no aircon. You have to pay £6 a day to park out the back. Eastbourne has not got much too offer.
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Dionne
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is old and very run down, the first room i was given was dirty and smelt so had to move the second room was much better but the door didnt lock properly! The property is just very tired and old and could do with a refresh and a good clean. It is in a great location for the beach and restaurant's. Served it purpose for one night but would not recommend any longer stays.
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Anne
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was good overlooking the sea but quite noisy! Very hot weather so the windows were open. Parking outside was free until 8.00am
Andrew
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and tidy Breakfast was great love it Staff was good and understanding Parking could be a issue at the front of the hotel 10 to 15 mins walk from Eastbourne train station It’s very close to the Eastbourne pier
Diane
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

No problems at all, clean room, staff were friendly and helpful. Car parking was great. The breakfasts were superb, will definitely come again.
Sam
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was a superior twin and was quite spacious. It was , however, dated and required minor repairs or even modernisation. The evening meal reminded me of a school refectory - regimented serving times and seating- this was not á lá carte either. The breakfast buffet, on the other hand, was a better experience - a good selection and choices to start the day. The staff were helpful and friendly but I had to ask twice for clean towels , tea and coffee replenishment.
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Selwyn
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property to think of it's age in particular inside is in good condition and the rooms are in excellent condition and clean. The staff were all polite and very welcoming and helpful too. Many thanks.
David
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing location. View from my room was stunning. However I’m sorry to say that overall, the room itself and the hotel in general is extremely tired and dated looking and is in desperate need of an update and a refresh. From the dirty, flaking exterior of the building, to the reception desk, desperately in need of a sanding down and a varnish. The room itself had a permanently stale and musty smell, the carpet needed a wash, and the shower seals were covered in black mould. The shower pressure itself was very weak. A fridge in the room would also be useful. Also one of the two tiny lifts was inoperative which is far from ideal in a huge hotel like this, especially when staying on the 4th floor. I write all of this purely because I can totally imagine what it once was, and what it could be again. Places like this are institutions and it makes me sad to see them neglected like this. I’d love to see some money spent on refurbishing this once grand old hotel. I do also find the photos on Hotel.com to be extremely misleading which further added to my disappointment. To end on a positive, the staff were friendly and pleasant.
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Anisa
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were helpful. Room could have been cleaner , had to change one of the rooms due to this. Easy parking system.
Nick
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only 1 very small liift working. Outside looking very shabby. Reception staff very helpful
Mary
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The rooms are tired but clean. The staff are friendly and helpful. Breakfast is buffet style with lots of choice. There's a car park at the back of the hotel. It's in a good location, very close to the pier and close to the centre.
MARGARET
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel looks like it is about to fall down from the outside. The lift is approx 2ft x 3ft which should be highlighted during booking as a wheelchair only will fit inside. People had prams, pushchairs, walk frames and big suitcases finding the whole thing frustrating. During my stay food ran out of stock. We had an infestation of ants in our room which we just bought some powder from the pound shop. The evening meal which we opted for just one evening was not good value. The staff were amusing. They have be en informed of redundancy and those that are staying till the end have mucked in and have 2 or 3 different positions within the hotel. The entertainment is Tue, Thurs and Sat. This ballroom is fantastic. The singers are really good. You could and should Dance like no ones watching but hardly any one did. The hotel has a great location on the front across the road from the pier which has live music and just beside the paved zone leading up to the town centre. As the hotel will be closing before Christmas they're not going to top up the toiletries
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Brian
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only one lift working and it broke down we had to walk up to the 4th floor not good for two people in their late 70's, food was good ,staff pleasant, could be good if they ever get both lifts working ,could do with a good refurbishment, but we enjoyed Eastbourne, so many places to choose to eat in
Maxine
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location on seafront but shabby accommodation overall. Had no house keeping done over two night stay which was disappointing.
Chris
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location and value for money. The breakfast was lovely. The hotel is a bit tired and the bedroom quite small, but overall we had an enjoyable stay.
Vicky
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were good and dealt with faults quickly that were in the room, but could not work the tv at all. Just could do with simple things like a fridge in the room more pillows would have been nice as well. Very hot rooms so they do need air on as well
Dan
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

App somehow refreshed and changed the dates on my stay from next week to same day Tried for several hours to contact the hotel to change the dates, no answer from reception between 1600 - 1830 Contacted the third-party this was booked through, they couldn't change the dates without getting in touch with reception and they couldn't get through either neither could the hoetls reservations team who were as helpful as they could be. Email was drafted to the reservations manager according to the third party and the reservations team but I am still without an update The hotel replied via message on hotels.com explaining to me that id rang at "Peak check in times" and that they only have one receptionist whom must prioritise check-ins.
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Number of reviews per page
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Bedroom 4 The Burlington Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.