Apartments in Bass Coast

Highly recommended. Comfortable and convenient. Near the beach. Necessary amenities are provided. Good sercvice and friendly staff.

The receptionist, a Caucasian woman, was extremely unwelcoming upon check-in. There was no smile or greeting from her, and I had to initiate the conversation myself. We had booked three three-bedroom apartments well in advance, with a specific request to be placed in the top section due to elderly guests. However, the receptionist seemed indifferent to our request, simply stating that they could only do their best to accommodate us and that the resort was fully booked. Throughout our stay, the resort was not even crowded, and several apartments near ours were vacant, which made it feel even more unfair and frustrating. The resort is outdated and dirty. Ovens are half work, walk in the bathroom has water damage and the carpets were filthy. Not going back there for sure.. we'll looking somewhere else for our next family gathering.

Our stay was pleasant. Weiss went an extra mile to help us. I would recommend this hotel.

old compound, could do better especially in cleanliness

I had a great experience here. Friendly staff although I had a late check-in after the penguin parade. The room was fully equipped with a mini fridge and microwave. The bed has a warmer and you will get one parking spot for your car for free. All in all, we recommend having your stay here if you go to Phillip Island.

Near to the beach. Good facility & comfortable.