Overall, the property is great for families, located in an ambient neighborhood, and close to Family Mart as well as the train station. The response from property is also fast and great. Unfortunately, offered the worst service we ever had. One vital communication from the property to Traveloka for the customer was not delivered to us timely. As a result, it makes us frozen almost 45 minutes in at 3 degrees Celsius with all family outside the property. This is really unprofessional business that app offered to the customer.:(:(:(