Hi, have a good day. This is maybe the unlucky problem. We went to the resort in the heavy rain day and the bridge (only way to get there) fall down. The steam so strong, we could across over so we must be cancel the room. They told us they will send the money back to me, but I called 3 times and they just said the sales guys will work with me. Still now I do not receive any call or message from them. Can you work with them about that problem to get suitable solution? Thank you so much.
The booking says it’s in the Sea tower but upon checkin they said it was at the Light tower which is far from the ocean.
The A/C doesn’t work, they even equip a electric fan inside the room and refused to check and fix the A/C for me.
I’m disappointed about this booking.
We stayed there for 1 day (Feb.2020) Wonderful time. Hotel is new. Just build...so all is working very good. Good panasonic air con, fast free wifi (about 50mbps), flat tv 1080i with eng channels as well. Friendly staff in the hotel. Room is very clean. This is quiet area = no noise. If you look for massive Russian/China party area - go to Nha Trang. Recommended go to Cam Lập from here (24km). Amazing views during the trip and breathtaking road through stones-mountains / just close to the sea.
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