Villa in China

Room clean and customer service very nice

Location was strategic neat to everywhere. Just 2 MTR station from Lo Wu to Lau Jie station and you can go out from exit E.

Very good on service. We lost something two times one is in breakfast restaurant and my friend forgot something in the room after checking out. They call us to pick it up. We are very appreciated their careful. Next time we will book this hotel again. In addition of good location and nice view with Pearl river.

We were happy to stay here: 1. High speed Wifi 2. The receptions can speak English very well. 3. Nice room. Cleaning service are polite. 4. The less is no heater when cold. But they gave us additional blanket at time. Overall 5 star for this Hotel.

AC in the room was not functioning well, we were sweating all over the night and the window could not be open wide. Wifi was not working well, you have to input your local mobile no. The good thing is the location, only across the street is the Nanjing Road Pedestrian Street.

Very good hotel, large room and everything is nice. Location is very best one. Going to Shanghai? Always stay in Charms Hotel.

Arrived at hotel at 09.30, and have to wait until 14.45 to get the key card.

Opt for the breakfast, as it provides a nice meal minus the trouble of heading out to eat. Avoid the food center next to the hotel, acquired taste and little savings.

Nice,the room was bigger than I thought. Direct access to shaibu metro station, there is kfc and mcdonalds just around the corner

Hotel it’s ok and lobby service okay good and hotel nearby Beijing Road near many shopping. I like this hotel.