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Staff is very helpful and friendly (looking for my Taobao order). The location is very strategic, near a shopping mall and Hubei subway station (recommended hotel).

4 star hotel with 5++ star facilities, clean, comfortable, and strategic location.

Very clean and nice hotel with good service at the counter and parcel counter as well. Breakfast has great variety too! Enjoyed my 5-day stay in this hotel.

Excellent hotel, great location, facilities and meals. Very helpful receptionists. Many thanks to Miss Amy and Miss Leah from Intercity Hotel. 🙏

The location is near Ali Center and Shenzhen Talent Park. Good for work and also can take walks in the park.

Very well maintained. Love the Horizon Club and the breakfast. Location is at best! Will come again.

Good hotel, nice location and convenient.

Convenient location, right across the Luohu port. There’s also a metro station right in front of the hotel. Hotel is spacious, bed is large, can even fit 3 adults I think. I had a very pleasant stay, will definitely come back

Hotel is good. Room is big. I got a free upgraded room and a free birthday cake and decoration for my mom's birthday. Breakfast has a lot of variations. The Chinese restaurants at the 37th and 1st floor are delicious. Didn't have time to try the spa, sauna, and swimming pool, but you need to remember which elevator you need to use when going to the lobby, ground floor, and room. Definitely will stay here again.

Excellent Service and Very Warm Hospitality. I booked my room on September 24 and arrived at the hotel for check-in at around 2:00 AM on September 25. From the moment I arrived, the staff were extremely helpful, friendly, and responsive. A special thank you to Lisa, Staff No. 4280, who helped me throughout the check-in process and was always very attentive during my stay. I stayed for three nights, and every morning Lisa kindly prepared a small gift for me. These thoughtful little gifts were very memorable and made my stay feel truly special. The hotel also kindly provided me with a late check-out, which was extremely helpful because I was traveling with my one-year-old baby. They also prepared a baby cot/crib for us, which made our stay much more comfortable. I really appreciate the excellent service and personal attention from the hotel staff, especially Lisa. It is not only the facilities that made my stay enjoyable, but also the genuine hospitality and kindness of the staff. I would definitely recommend this hotel to anyone visiting Shenzhen, and I would be happy to stay here again on my next visit. Thank you very much, especially to Lisa (Staff No. 4280), for making our stay so memorable! I would also like to give a special thank you to Kiana (Staff No. 5421), who assisted me with the check-in process and was extremely helpful, friendly, and responsive. She responded to my questions very quickly and made the check-in process smooth and convenient, especially considering that I arrived at around 2:00 AM. I truly appreciate her excellent service and support during my stay.

Best stay in Shenzhen so far. Room is spacious and clean. Washing machine and bathtub are included in the room. Free walnut cookie for every visitor.

very convenient and easy access. the staffs were super helpful, friendly and patient