Very clean and nice hotel with good service at the counter and parcel counter as well. Breakfast has great variety too! Enjoyed my 5-day stay in this hotel.

The staffs are very nice and helpful. I love how they provided the kids with kids amenities and their water was packed in cartons instead of plastic bottle. The rooms are spacious and comfortable.

Excellent Service and Very Warm Hospitality. I booked my room on September 24 and arrived at the hotel for check-in at around 2:00 AM on September 25. From the moment I arrived, the staff were extremely helpful, friendly, and responsive. A special thank you to Lisa, Staff No. 4280, who helped me throughout the check-in process and was always very attentive during my stay. I stayed for three nights, and every morning Lisa kindly prepared a small gift for me. These thoughtful little gifts were very memorable and made my stay feel truly special. The hotel also kindly provided me with a late check-out, which was extremely helpful because I was traveling with my one-year-old baby. They also prepared a baby cot/crib for us, which made our stay much more comfortable. I really appreciate the excellent service and personal attention from the hotel staff, especially Lisa. It is not only the facilities that made my stay enjoyable, but also the genuine hospitality and kindness of the staff. I would definitely recommend this hotel to anyone visiting Shenzhen, and I would be happy to stay here again on my next visit. Thank you very much, especially to Lisa (Staff No. 4280), for making our stay so memorable! I would also like to give a special thank you to Kiana (Staff No. 5421), who assisted me with the check-in process and was extremely helpful, friendly, and responsive. She responded to my questions very quickly and made the check-in process smooth and convenient, especially considering that I arrived at around 2:00 AM. I truly appreciate her excellent service and support during my stay.

The hotel staff were all very helpful and kind. Great location surrounded by malls and major transportation. Very high-level facilities and services. Best view of night lights from The Attic!! We really enjoyed our stay!! Thank you!! ⭐⭐⭐⭐⭐

Had a pleasant stay at this hotel! The location was super central, making it easy to explore nearby attractions. The room was clean, spacious, and comfortable. Would definitely stay here again.

Hotel is good. Room is big. I got a free upgraded room and a free birthday cake and decoration for my mom's birthday. Breakfast has a lot of variations. The Chinese restaurants at the 37th and 1st floor are delicious. Didn't have time to try the spa, sauna, and swimming pool, but you need to remember which elevator you need to use when going to the lobby, ground floor, and room. Definitely will stay here again.

4 star hotel with 5++ star facilities, clean, comfortable, and strategic location.