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Excellent hotel and we can sleep like a baby. Comfy hotel and worth it to stay next time.

The staffs are very nice and helpful. I love how they provided the kids with kids amenities and their water was packed in cartons instead of plastic bottle. The rooms are spacious and comfortable.

4 star hotel with 5++ star facilities, clean, comfortable, and strategic location.

My stay here was very pleasant, as the hotel's cleanliness was guaranteed. Furthermore, the service from Sister Er Xiao Feng, the room service representative at 4403, was excellent and friendly. Seeing that I had a lot of clothes hanging up, she provided a rack for me to hang them neatly. Thank you so much, Sister Er Xiao Feng!

Outstanding family stay at Shangri-La Nanshan with our two kids! Despite arriving past midnight, check-in was incredibly smooth and efficient. Our 68th floor room was impeccably clean with breathtaking skyline views that amazed the whole family. The breakfast buffet was exceptional - diverse selection of international and local dishes that satisfied everyone, including picky eaters. Location is absolutely perfect - directly connected to Rail In shopping mall for easy shopping and just a 3-minute walk to Hongshuwan South Metro station for convenient city exploration. The dedicated Meituan delivery cabinet on ground floor was a fantastic amenity for ordering local food delivery. Throughout our stay, we experienced the outstanding service quality Shangri-La is renowned for. The lobby and restaurant on level 66 also offered spectacular city views. Highly recommend for families visiting Shenzhen - we’ll definitely return!

Hotel is good. Room is big. I got a free upgraded room and a free birthday cake and decoration for my mom's birthday. Breakfast has a lot of variations. The Chinese restaurants at the 37th and 1st floor are delicious. Didn't have time to try the spa, sauna, and swimming pool, but you need to remember which elevator you need to use when going to the lobby, ground floor, and room. Definitely will stay here again.

Convenient location, right across the Luohu port. There’s also a metro station right in front of the hotel. Hotel is spacious, bed is large, can even fit 3 adults I think. I had a very pleasant stay, will definitely come back

very convenient and easy access. the staffs were super helpful, friendly and patient

The room is spacious and clean with complete amenities from regular glass to wine glass. Location is perfect just on top of a mall with many foods and shops.