It was okay. Booked the room with promo price, so it was value for money.
Location was okay. Quite far from the city center, but close to ambarukmo plaza and the zoo.
There's no lift in the hotel. I've called the hotel and requested rooms on the lower ground 2 months before as we'd be travelling with the elders. We need rooms that is accessible, preferably, without having to use the stairs. Unfortunately, they didn't write a note or something. So, on the day we checked in, we got the rooms on the 1st floor instead of the lower ground. The reception mentioned since I didn't put any written special request, they have no information about it. They were fully booked and unable to do any changes.
A bit disappointed, as what was the point calling the hotel to confirm the booking with all the details when they didn't even make a note of it.
Bathroom and bed linen cleanliness could be improved. Room was clean. Bed was firm and nice
All in all, it was okay. Despite the hiccups, we've enjoyed our stay.