Villa in Quezon Province

The room is very old and dirty... They don't have fridge in the room even though we get the family room. The breakfast buffet only had 2 choices of dishes.

It was actually nice to stay at the hotel. I just had a few mishaps during online booking and check-in and I can't blame the hotel for it. It was a same-day online booking (booked online at 4pm, standard check-in is at 2pm) and I was supposed to book a room for 2 people with breakfast. However, since there are only three (3) remaining available rooms, I made the booking and payment very quickly and did not notice that I had the booking (with breakfast) for 1 person only. I called the hotel to check if my booking is successful and asked if they can accommodate 2 people because we are 2 and it shows in my voucher that the number of guest is only 1. The lady said OK since the room is actually good for 2. So we checked-in at 8PM and during the process, I was advised that the breakfast was only for 1 person and that I had to make another payment for the other guest's breakfast if I wish to. I tried asking if they can consider it but was advised that since it was stated in the voucher that only one person has breakfast, they can only accommodate 1 person. I tried checking the Traveloka online booking again and it seems that there are no changes in the amount even if I make the guests 2 with breakfast so I tried asking the hotel lobby again. Unfortunately, was not allowed to. So we just paid for the other guest's bill for breakfast. My bad though. So really, double-check the number of guests in your booking before proceeding with your payment especially if it includes breakfast. For the room-I caught colds when I woke up. I am unsure though if it is because of the aircon or the bed sheet. The aircon is not set up too low, though, but I can't totally say that it was the bed linens. Bringing of outside food is allowed but with a corkage fee of 20% of the total amount of the food you are going to bring in. We actually bought dinner but since we were advised about the corkage fee, we ended up eating our food inside the car, before we went inside. The location is pretty easy to go to. It is pinned correctly both in Waze and in Maps. The Receptionist is also quite friendly.

Poor service from the crew. They don't have parking lot.

This hotel is perfect for family getaway or backpacker who wants to explore the nearby beaches/resorts in Lucena Quezon. Room is clean and comfortable. Location is perfect as well since it is very convenient for transportation and lot of stores nearby.

The hotel room is nice except for a minor issue. The door chain bolt is broken which some how affect room security. Hope they can such minor issues.

The hotel staff are very accommodating and considerate. Its my first time to book a hotel using the app. And it gave me a headache on Christmas day. I booked the hotel Monday and the check in date was Friday. But when my parents arrived in the hotel they were told that there is no reservation booked for them. They showed the booking id but was told it was not reflecting. Good thing since its a day before Christmas they allowed my parents to stay while waiting for the booking Id to reflect on their system. That's the time I did research and saw that this is a common thing when using the app. So now this is the last time I'm using this app.