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— Package Introduction —
1. Hong Kong West Kowloon - Guangzhou South
2. Guangzhou South-Hong Kong West Kowloon
3. Hong Kong West Kowloon - Guangzhou East
4. Guangzhou East - Hong Kong West Kowloon
— Itinerary Features —
Travel seamlessly with the Hong Kong Section of the High-Speed Rail, spanning 26 kilometers from West Kowloon and linking to the national rail network. Connect to 73 stations across mainland China, with short trips to Shenzhen, Dongguan, and Guangzhou, as well as long-distance routes to places like Chaoshan, Xiamen, Shanghai, and Beijing. Transfer mid-journey for even more destinations along the national network. Whether for business or family visits, high-speed rail offers a comfortable, reliable way to explore farther.
The MTR "Vibrant Express" and Mainland trains operate the "Guangzhou-Shenzhen-Hong Kong" service, while long-distance routes are managed by Mainland railway units. Enjoy a comfortable ride on the "Vibrant Express," with business, special class, first-class, and second-class carriages, plus amenities like adjustable seats and free charging, ensuring a pleasant journey.
— Instructions for Use —
Passengers do not need to collect physical tickets, they can go directly to the gate to present their registered valid identity documents. Children need to be accompanied by adult passengers and go through the real-name identity verification process through the auxiliary channel.
— Boarding Process —
Departure (from Hong Kong West Kowloon Station):
Arrival (departing from mainland China stations):
— Important Information —
— Frequently Asked Questions —
Q1: Can high-speed rail tickets booked through the Traveloka platform be refunded or changed?
A1: If passengers need to apply for a refund or ticket change, please go to a station in mainland China or Hong Kong West Kowloon Station to inquire.
Q2: Can the passenger’s name be changed after purchasing the ticket?
A2: Name and identity document number cannot be changed after purchasing the ticket.
Q3: Can I choose my seat when purchasing a ticket?
A3: Seats are automatically assigned by the ticketing system, so you cannot choose your own seats.
Q4: Can I check in luggage with this ticket?
A4: The high-speed railway does not provide luggage or package check-in.
Q5: Are there any restrictions on luggage that passengers can carry?
A5: The upper limit of items each passenger can carry (except wheelchairs for disabled people) is: 20 kg for adults; 10 kg for children (including children who ride for free); 35 kg for diplomats; the external dimensions of each piece of luggage are the length, width and height of The total shall not exceed 130 cm. Please note that passengers are not allowed to bring flammable liquids into the carriage, including disinfectant hand rubs or sprays containing ethanol (alcohol). If necessary, use alcohol disinfectant wipes instead.
Q6: How to obtain the reimbursement voucher (receipt)?
A6: Passengers can collect the reimbursement voucher at the ticket counter and ticket vending machine of Hong Kong West Kowloon Station before boarding or within 180 days from the date of boarding.
Q7: Can I get off at the halfway station?
A7: Yes. Passengers can get off the bus at the midway station in advance, but they will not be able to use the same ticket again to continue the rest of the journey and the ticket price difference will not be refunded.
Q8: Where can I find the train time?
A8: Passengers can check the official website of the MTR Corporation Limited. The train schedule is subject to change without prior notice. Please refer to the latest official information. https://www.highspeed.mtr.com.hk/tc/ticket/timetable.html
— Other Popular High-speed Rail Lines —
Recommendations for nearby attractions: Guangzhou Chimelong Wildlife Park, Guangzhou Chimelong International Circus Theatre, Chimelong Paradise, Shawan Ancient Town, Yongqingfang, etc.
Recommended nearby accommodation deals: Guangzhou Chimelong Panda Hotel, Guangzhou Chimelong Hotel, Guangzhou Garden Hotel