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Crystalbrook Riley

Hotels
Finding rooms for you...
9.2
/10
Exceptional
1,013 reviews

What Guests Say About Their Stay

Nikita

10.0
/ 10
Clean, comfortable with breathtaking views. We stayed in the tower. Floor to ceiling windows are amaxing! View from the bathroom is incredible! If you're staying in the tower, the windows arent one way mirrored so make sure you close the blinds when in the bathroom area, especially at night lol The pool is great. The only drama we had was that on the last day, 30 mins before checking out, our door battery died and we were locked out of the room. 4 trips, 6 keys and 20mins later, they finally sent us a staff member to replace the battery.

Craig and Carolyn

10.0
/ 10
Lovely place to stay. Housekeeping do a great job everyday. Super comfy bed and pillows. Great restaurants.

G

10.0
/ 10
Great location, pretty views, large clean room, perfect for a few Cairns nights
In the Area
See Map
131-141 Esplanade, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Crystalbrook Riley is a hotel is located at Cairns City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crystalbrook Riley

131-141 Esplanade, Cairns City, Cairns, Queensland, Australia, 4870
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Lobby Crystalbrook Riley
Lobby 2 Crystalbrook Riley

Discover More About Crystalbrook Riley

General


Near Cairns Esplanade

Location


With a stay at Crystalbrook Riley, you'll be centrally located in Cairns, steps from Cairns Esplanade and 12 minutes by foot from Cairns Marlin Marina. This luxury hotel is 0.7 mi (1.1 km) from Cairns Central Shopping Centre and 0.7 mi (1.2 km) from Reef Fleet Terminal.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Muddy's Playground - 0.2 km / 0.1 mi
Cairns Esplanade - 0.2 km / 0.1 mi
St Monica's Cathedral - 0.3 km / 0.2 mi
Bulmba-ja Arts Centre - 0.3 km / 0.2 mi
Cairns Private Hospital - 0.3 km / 0.2 mi
Michaelmas Cay - 0.5 km / 0.3 mi
Cairns Esplanade Lagoon - 0.6 km / 0.4 mi
Cairns Night Markets - 0.7 km / 0.4 mi
Cairns Performing Arts Centre - 0.7 km / 0.4 mi
Cairns Base Hospital - 0.7 km / 0.4 mi
The Cultural Place - 0.8 km / 0.5 mi
Cairns Regional Gallery - 0.8 km / 0.5 mi
Cairns Mudflats - 0.9 km / 0.6 mi
Cairns Museum - 0.9 km / 0.6 mi
Cairns Marlin Marina - 1 km / 0.6 mi

The preferred airport for Crystalbrook Riley is Cairns Intl. Airport (CNS) - 6 km / 3.7 mi

Renovations


The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:

  • Full-service spa

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining


Enjoy Asian cuisine at Paper Crane, a poolside restaurant where you can take in the ocean view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 311 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Crystalbrook Riley

Bar, Cafe and Lounge Crystalbrook Riley
Bar, Cafe and Lounge
Swimming Pool Crystalbrook Riley
Swimming Pool
Entertainment Facility Crystalbrook Riley
Entertainment Facility
Fitness Center Crystalbrook Riley
Fitness Center
Functional Hall Crystalbrook Riley
Functional Hall

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Spa
  • Garden
  • Fitness center
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Bicycle storage
  • Bicycle rental

General

  • Reception hall
  • Parking

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Crystalbrook Riley

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7 AM to 9 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, By ocean, Parking height restrictions apply, EarthCheck, Cashless transactions are available, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crystalbrook Riley
311
Number of floors in Crystalbrook Riley
7
Another facilities in Crystalbrook Riley
Outdoor pool, Outdoor facilities, Spa, Garden, Fitness center

Frequently asked question in Crystalbrook Riley

What are available facilities at Crystalbrook Riley?
There are top facilites at Crystalbrook Riley such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystalbrook Riley?
The standard check-in time at Crystalbrook Riley is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Crystalbrook Riley provide breakfast?
Yes, Crystalbrook Riley provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crystalbrook Riley?
Crystalbrook Riley is a 5.0-star hotel.
How many floors does Crystalbrook Riley have?
Crystalbrook Riley has 7 floors.
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More Reviews from Other Guests in Crystalbrook Riley

Overall Ratings & Reviews Crystalbrook Riley

Traveloka (1)
Other sources (1,012)
9.2
Exceptional
From 1,012 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Riley

Number of reviews per page
20
40
Top reviews
Nikita
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, comfortable with breathtaking views. We stayed in the tower. Floor to ceiling windows are amaxing! View from the bathroom is incredible! If you're staying in the tower, the windows arent one way mirrored so make sure you close the blinds when in the bathroom area, especially at night lol The pool is great. The only drama we had was that on the last day, 30 mins before checking out, our door battery died and we were locked out of the room. 4 trips, 6 keys and 20mins later, they finally sent us a staff member to replace the battery.
Read More
Aveline
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not use
Luis
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome room and the view is soectacular.
Alexia
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Don’t do it.
Craig and Carolyn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely place to stay. Housekeeping do a great job everyday. Super comfy bed and pillows. Great restaurants.
G
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, pretty views, large clean room, perfect for a few Cairns nights
Madison Jade
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I tried another booking company first and was messed about beyond belief, almost gave up on my birthday trip then come across Lastminute.com. I was surprised to see the hotels were above decent and with great reviews. Unlike the other companies I was looking at were their bundle deals seemed to only include hotels that had seen better days and were trying to get people back to retain their 5 star status. The Crystalbrook Riley was so far above what I was imagining for my birthday trip, I got the inclusive breakfast everyday, so worth it, it only cost me an extra $15 per day and the other hotel guests were paying $45 per person at the door. The pool was beautiful, the staff were above and beyond helpful and looked generally happy to be there. The beauty spa was well priced compared to Adelaide spa prices and the ladies were lovely. My massage therapist was so sweet and really informative, I usually prefer not to talk during sessions but this chick had a great vibe and I learned a lot about my skin type. There was a Supermarket within walking distance for snacks and essential items as well as a plethora or different restaurants surrounding so great location for people who are not hiring a car on their trip. Honestly 10/10 experience could not fault them if I tried!
Read More
Jerry
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent highly recommend
Arnold
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

loved this place! location suited us for the walking along the esplanade
Nicole
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a really pleasant stay at this hotel. The staff were consistently friendly and very helpful, always ready to assist with anything I needed. The room was clean and well-maintained, which made it very comfortable to relax in after a long day.
Elamin
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Resort style hotel with an excellent location and friendly staff.
Monica
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great experience
Richard
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely clean room and fresh look facilities. We visited at the Easter weekend so it was busy and the bars / restaurants were not always open - especially later at night.
Mollie
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I had the best time at Crystal book Riley!!!!!! 10/10 recommend. Perfect all around
Amy-jayde
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely beautiful place! All over
NAIJIA
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great ocean view
Rebecca
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Gorgeous property and front desk staff was wonderful.
Phil
icon-
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great hotel and staff. Room smelt damp though!
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Pool, room and staff are awesome
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Crystalbrook Riley

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Crystalbrook Riley

Traveloka (1)
Other sources (1,012)
9.2
Exceptional
From 1,012 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Riley

Number of reviews per page
20
40
Top reviews
Nikita
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, comfortable with breathtaking views. We stayed in the tower. Floor to ceiling windows are amaxing! View from the bathroom is incredible! If you're staying in the tower, the windows arent one way mirrored so make sure you close the blinds when in the bathroom area, especially at night lol The pool is great. The only drama we had was that on the last day, 30 mins before checking out, our door battery died and we were locked out of the room. 4 trips, 6 keys and 20mins later, they finally sent us a staff member to replace the battery.
Read More
Aveline
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not use
Luis
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome room and the view is soectacular.
Alexia
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Don’t do it.
Craig and Carolyn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely place to stay. Housekeeping do a great job everyday. Super comfy bed and pillows. Great restaurants.
G
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, pretty views, large clean room, perfect for a few Cairns nights
Madison Jade
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I tried another booking company first and was messed about beyond belief, almost gave up on my birthday trip then come across Lastminute.com. I was surprised to see the hotels were above decent and with great reviews. Unlike the other companies I was looking at were their bundle deals seemed to only include hotels that had seen better days and were trying to get people back to retain their 5 star status. The Crystalbrook Riley was so far above what I was imagining for my birthday trip, I got the inclusive breakfast everyday, so worth it, it only cost me an extra $15 per day and the other hotel guests were paying $45 per person at the door. The pool was beautiful, the staff were above and beyond helpful and looked generally happy to be there. The beauty spa was well priced compared to Adelaide spa prices and the ladies were lovely. My massage therapist was so sweet and really informative, I usually prefer not to talk during sessions but this chick had a great vibe and I learned a lot about my skin type. There was a Supermarket within walking distance for snacks and essential items as well as a plethora or different restaurants surrounding so great location for people who are not hiring a car on their trip. Honestly 10/10 experience could not fault them if I tried!
Read More
Jerry
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent highly recommend
Arnold
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

loved this place! location suited us for the walking along the esplanade
Nicole
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a really pleasant stay at this hotel. The staff were consistently friendly and very helpful, always ready to assist with anything I needed. The room was clean and well-maintained, which made it very comfortable to relax in after a long day.
Elamin
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Resort style hotel with an excellent location and friendly staff.
Monica
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great experience
Richard
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely clean room and fresh look facilities. We visited at the Easter weekend so it was busy and the bars / restaurants were not always open - especially later at night.
Mollie
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I had the best time at Crystal book Riley!!!!!! 10/10 recommend. Perfect all around
Amy-jayde
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely beautiful place! All over
NAIJIA
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great ocean view
Rebecca
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Gorgeous property and front desk staff was wonderful.
Phil
icon-
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great hotel and staff. Room smelt damp though!
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Pool, room and staff are awesome
Number of reviews per page
20
40