Crystalbrook Vincent

Hotels
9.0
/10
Exceptional
639 reviews

What Guests Say About Their Stay

lucile

10.0
/ 10
Everything was absolutely perfect! The staff was lovely and very helpful, the room was great, the food on the rooftop bar was excellent. We will be back!

Kim

10.0
/ 10
Location- perfect! This place is amazing. Friendly staff. Great room. Spacious with awesome views. Comfortable bed. Bathroom great. Pool was lovely with a magnificent view over the city and river.

Kylie

10.0
/ 10
Staff were amazing at this hotel! The room was beautiful the bed comfy and the shower wonderful. Great location, zero complaints.
In the Area
See Map
5 Boundary Street, Fortitude Valley, Brisbane, Queensland, Australia, 4000

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Crystalbrook Vincent is a hotel is located at Fortitude Valley. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Crystalbrook Vincent

5 Boundary Street, Fortitude Valley, Brisbane, Queensland, Australia, 4000
Discover More Places
Lobby Crystalbrook Vincent
Lobby 2 Crystalbrook Vincent

Discover More About Crystalbrook Vincent

General


Near Howard Smith Wharves

Location


With a stay at Crystalbrook Vincent in Brisbane (Brisbane Central Business District), you'll be steps from Howard Smith Wharves and a 3-minute drive from Brisbane Showgrounds. This luxury hotel is 1.3 mi (2 km) from Roma Street Parkland and 1.4 mi (2.3 km) from Royal Brisbane & Women's Hospital.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Howard Smith Wharves - 0.1 km / 0.1 mi
Brisbane River Walk - 0.4 km / 0.3 mi
Story Bridge - 0.5 km / 0.3 mi
Chinatown Mall - 0.6 km / 0.4 mi
Brisbane Customs House - 0.7 km / 0.4 mi
Fortitude Music Hall - 0.7 km / 0.5 mi
Brunswick Street Mall - 0.7 km / 0.5 mi
St. John's Anglican Cathedral - 0.8 km / 0.5 mi
James Street - 0.9 km / 0.5 mi
Waterfront Brisbane - 0.9 km / 0.6 mi
ANZAC Square War Memorial - 1.1 km / 0.7 mi
Queen Street Mall - 1.2 km / 0.7 mi
Brisbane City Hall - 1.4 km / 0.9 mi
Museum of Brisbane - 1.5 km / 0.9 mi
1000 Ann Shopping Center - 1.5 km / 0.9 mi

The preferred airport for Crystalbrook Vincent is Brisbane Airport (BNE) - 16.8 km / 10.5 mi

Facilities


Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy Italian cuisine at Mews, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 166 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Crystalbrook Vincent

Bar, Cafe and Lounge Crystalbrook Vincent
Bar, Cafe and Lounge
Swimming Pool Crystalbrook Vincent
Swimming Pool
Entertainment Facility Crystalbrook Vincent
Entertainment Facility
Fitness Center Crystalbrook Vincent
Fitness Center
Functional Hall Crystalbrook Vincent
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Fitness center
  • Pool sun loungers

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking
  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Crystalbrook Vincent

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
14:00 - 05:30
Check-out:
Before 11:00

  • Fee for cooked-to-order breakfast: approximately AUD 21 to 39 for adults, and AUD 12 to 14 for children
  • Secured self parking fee: AUD 50 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, LGBTQIA+ friendly, Parking height restrictions apply, EarthCheck, Cashless transactions are available, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crystalbrook Vincent
166
Number of floors in Crystalbrook Vincent
6
Another facilities in Crystalbrook Vincent
Laundry service, Newspaper in lobby, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Crystalbrook Vincent

What are available facilities at Crystalbrook Vincent?
There are top facilites at Crystalbrook Vincent such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystalbrook Vincent?
The standard check-in time at Crystalbrook Vincent is starting from 14:00 - 05:30 while the latest check-out time is at Before 11:00
Does Crystalbrook Vincent provide breakfast?
Yes, Crystalbrook Vincent provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crystalbrook Vincent?
Crystalbrook Vincent is a 4.5-star hotel.
How many floors does Crystalbrook Vincent have?
Crystalbrook Vincent has 6 floors.
See All

More Reviews from Other Guests in Crystalbrook Vincent

Overall Ratings & Reviews Crystalbrook Vincent

Traveloka (3)
Other sources (636)
9.0
Exceptional
From 636 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Vincent

Number of reviews per page
20
40
Top reviews
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean tidy, the staff were courteous and helpful.
lucile
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was absolutely perfect! The staff was lovely and very helpful, the room was great, the food on the rooftop bar was excellent. We will be back!
Kim
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location- perfect! This place is amazing. Friendly staff. Great room. Spacious with awesome views. Comfortable bed. Bathroom great. Pool was lovely with a magnificent view over the city and river.
Kylie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were amazing at this hotel! The room was beautiful the bed comfy and the shower wonderful. Great location, zero complaints.
Hilary
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was lovely and big with a great view! Pool was a highlight. Get in early to find a lounge! 3 staff were lovely - Dutch, Colombian and Chilean! The three of them went out of their way to help, and made the stay really lovely. The same cant be said for the Australian front desk staff who needs a lesson in being friendly. The area is wonderful; i had the best time walking around, along the river, and enjoying the restaurants at HSW.
Read More
Alexandra
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, reception had lovely smell. Food was lovely x great stay
Georgia
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great stay, nice location
Fleur
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stocked bar. Lovely spacious room. Excellent service. A bit loud at night but great location
Shannon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I’m a frequent traveller and this is the best service I’ve had in a long time! I travelled alone with my 1 year old and the staff were so kind and accommodating. The room and pool were perfect. We were only supposed to stay one night but extended our stay as we didn’t want to leave. We will be back for sure!
Sian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing room and view (river). Staff were super friendly and helpful. In room dining options fantastic. Excellent choice for our staycation.
Andrea
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean quiet room comfy bed and great included breakfast
Sarah
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Near restauarants and City Cat ferry stops. Easy boardwalk stroll to the city centre. The room was nice, river view room was worth it. Lighting was a bit dark. Most annoyingly the pool bar was closed on Monday and Tuesday which was a big reason why I chose the hotel! Really frustrating.
Ellie
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not worth the money. The pool can only comfortably fit about 8 people. We couldn’t use the pool in the afternoon and couldn’t order a coffee to our room in the afternoon. It’s ok but definitely nothing luxurious about this property
Darren
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We stayed 2 nights and were put in a wheelchair room . we were told it was a bigger room but werw not told the room facilities were not the same as what we has booked . Super noisy as well Saturday night with rooftop bar patrons using lifts till late in the night
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Felt like that corner room is the best view in Brisbane.
Elisabeth
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff member did not activate fob so had to make multiple trips to reception to get fixed. Staff member then checked me into the wrong room and I walked into another persons room. Massive breach of privacy.
Raymond
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Rory was great. The hotel was great and location was amazing.
Nate
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Awesome room with view, great location and rooftop bar and pool we're superb absolutely faultless 10/10
Maddy
icon-with Friends
with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good views
Su
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Fabulous hotel in a great location with very friendly staff. Would definitely recommend - room had everything we needed and was very comfortable. Staff could not have been more helpful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Crystalbrook Vincent

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Crystalbrook Vincent

Traveloka (3)
Other sources (636)
9.0
Exceptional
From 636 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Vincent

Number of reviews per page
20
40
Top reviews
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean tidy, the staff were courteous and helpful.
lucile
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was absolutely perfect! The staff was lovely and very helpful, the room was great, the food on the rooftop bar was excellent. We will be back!
Kim
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location- perfect! This place is amazing. Friendly staff. Great room. Spacious with awesome views. Comfortable bed. Bathroom great. Pool was lovely with a magnificent view over the city and river.
Kylie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were amazing at this hotel! The room was beautiful the bed comfy and the shower wonderful. Great location, zero complaints.
Hilary
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was lovely and big with a great view! Pool was a highlight. Get in early to find a lounge! 3 staff were lovely - Dutch, Colombian and Chilean! The three of them went out of their way to help, and made the stay really lovely. The same cant be said for the Australian front desk staff who needs a lesson in being friendly. The area is wonderful; i had the best time walking around, along the river, and enjoying the restaurants at HSW.
Read More
Alexandra
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, reception had lovely smell. Food was lovely x great stay
Georgia
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great stay, nice location
Fleur
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stocked bar. Lovely spacious room. Excellent service. A bit loud at night but great location
Shannon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I’m a frequent traveller and this is the best service I’ve had in a long time! I travelled alone with my 1 year old and the staff were so kind and accommodating. The room and pool were perfect. We were only supposed to stay one night but extended our stay as we didn’t want to leave. We will be back for sure!
Sian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing room and view (river). Staff were super friendly and helpful. In room dining options fantastic. Excellent choice for our staycation.
Andrea
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean quiet room comfy bed and great included breakfast
Sarah
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Near restauarants and City Cat ferry stops. Easy boardwalk stroll to the city centre. The room was nice, river view room was worth it. Lighting was a bit dark. Most annoyingly the pool bar was closed on Monday and Tuesday which was a big reason why I chose the hotel! Really frustrating.
Ellie
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not worth the money. The pool can only comfortably fit about 8 people. We couldn’t use the pool in the afternoon and couldn’t order a coffee to our room in the afternoon. It’s ok but definitely nothing luxurious about this property
Darren
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We stayed 2 nights and were put in a wheelchair room . we were told it was a bigger room but werw not told the room facilities were not the same as what we has booked . Super noisy as well Saturday night with rooftop bar patrons using lifts till late in the night
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Felt like that corner room is the best view in Brisbane.
Elisabeth
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff member did not activate fob so had to make multiple trips to reception to get fixed. Staff member then checked me into the wrong room and I walked into another persons room. Massive breach of privacy.
Raymond
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Rory was great. The hotel was great and location was amazing.
Nate
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Awesome room with view, great location and rooftop bar and pool we're superb absolutely faultless 10/10
Maddy
icon-with Friends
with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good views
Su
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Fabulous hotel in a great location with very friendly staff. Would definitely recommend - room had everything we needed and was very comfortable. Staff could not have been more helpful.
Number of reviews per page
20
40