Heron Island Resort is a resort is located at Gladstone.
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Heron Island Resort
Resorts
8.4
/10
Very Good
278 reviews
What Guests Say About Their Stay
Stuart
10.0
/ 10
Heron Island is a very special place. All of the staff were very friendly and helpful.
Penelope
10.0
/ 10
Paradise on the outer reef surrounded by nesting turtles, nesting birds and all marine creatures
Christine
10.0
/ 10
When I arrived, I was told I was upgraded. That was such an amazing surprise!
In the Area
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Via Gladstone, Gladstone, Queensland, Australia, 4000
Main Facilities
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Restaurant
Swimming Pool
Parking
WiFi
Available Room Types in Heron Island Resort
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What's around Heron Island Resort
Via Gladstone, Gladstone, Queensland, Australia, 4000
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Discover More About Heron Island Resort
General
Near Heron Island Beach
Location
Located in Heron Island, Heron Island Resort is on the beach, a 4-minute walk from The University of Queensland - Heron Island Research Station and 6 minutes by foot from Heron Island Dock. This beach resort is 0.1 mi (0.1 km) from Coral Sea and 0.1 mi (0.1 km) from Heron Island Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Coral Sea - 0.1 km / 0.1 mi
Capricornia Cays National Park - 0.1 km / 0.1 mi
The University of Queensland - Heron Island Research Station - 0.3 km / 0.2 mi
Heron Island Beach - 0.4 km / 0.3 mi
Heron Island Dock - 0.5 km / 0.3 mi
The nearest major airport is Gladstone, QLD (GLT) - 34.7 km / 21.6 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this resort include wireless internet access (surcharge), concierge services, and a banquet hall.
Business Facilities
Featured amenities include express check-out, luggage storage, and laundry facilities. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at Shearwater Restaurant, a beachfront restaurant which features a bar/lounge and an ocean view. Dining is also available at the coffee shop/cafe.
Rooms
Make yourself at home in one of the 112 guestrooms featuring refrigerators. Rooms have private balconies or patios. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided once per stay.
All facilities in Heron Island Resort
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Outdoor pool
- Garden
- Spa
- Beach towel
- Private beach
- Outdoor facilities
- Pool sun loungers
General
- Banquet
- Smoking area
- Parking
- Terrace
Public Facilities
- Parking
- Safety deposit box
- Coffee shop
Hotel Services
- Luggage storage
- Express check-out
- Concierge
Sports and Recreations
- Diving
- Billiard
- Snorkeling
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Shuttle Service
- Ferry terminal shuttle
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Heron Island Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Check-in/Check-out Time
Check-in:
15:00 - 20:00
Check-out:
Before 10:00
- Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
- Uncovered self parking fee: AUD 14 per night
- Rollaway bed fee: AUD 75 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, By ocean, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, Ecotourism Australia ECO Certification, No elevators
General Information
Popular Facilities | Restaurant, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 20:00 - to 10:00 |
Available rooms at Heron Island Resort | 112 |
Number of floors in Heron Island Resort | 1 |
Another facilities in Heron Island Resort | Outdoor pool, Garden, Spa, Beach towel, Private beach |
Frequently asked question in Heron Island Resort
What are available facilities at Heron Island Resort?
There are top facilites at Heron Island Resort such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Heron Island Resort?
The standard check-in time at Heron Island Resort is starting from 15:00 - 20:00 while the latest check-out time is at Before 10:00
What is the star rating of Heron Island Resort?
Heron Island Resort is a 3.5-star hotel.
How many floors does Heron Island Resort have?
Heron Island Resort has 1 floors.
How many rooms are available at Heron Island Resort?
Heron Island Resort has 112 rooms in total.
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More Reviews from Other Guests in Heron Island Resort
Overall Ratings & Reviews Heron Island Resort
Traveloka (3)
Other sources (275)
8.4
Very Good
From 275 reviews
Cleanliness
7.6
Room Comfort
7.4
Location
8.8
Service and Facilites
8.4
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Traveler Reviews Heron Island Resort
Number of reviews per page
20
40
Top reviews
Vrotnesky
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great!
Jackie
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Heron island smells awful of bird poop. Everywhere! At $350 a night, no a/c or window screens.
Snorkeling was amazing! Staff were present. Breakfast was good. Pizza not so much. Salad I had was served with mustard as a dressing. Gross.
Lulu
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff
Stuart
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Heron Island is a very special place. All of the staff were very friendly and helpful.
Hui Vivien
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I was under the impression the booking made on Wotif includes breakfast and boat transfer. It turned out it has only included accommodation. We ended up paying extra $90 for ferry and about $60 for breakfast. It was a rip off.
Heron Island Resort is getting old and rundown. The staff cancelled our ferry and subsequently the first night stay at 1.46pm on 26th December without any. phone call but just a message on wotif. I drove 8 hours to get to Gladstone to catch the ferry next morning but it was cancelled. We had to book for last minute accommodation and activities for the next day around Gladstone. There was a very poor communication that has caused us to spend extra $340 unexpected. There was no response from Heron Island until I made a few phone calls and left messages. I have been coming to this island to watch turtle hatching and nesting for the last 10 years. I dont think I would consider coming any more.
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Richard
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Natures paradise is awaiting everyone - birds, turtles (laying eggs or hatching!!) Rays, sharks and all kind of sea and reef creatures!
Just walk into the water and experience the paradise!
Since our last stay 2 years ago the new management improved a lot. Service is off course still to be provided by evey staff member - also better but always improvements possible.
Food is a challenge as the Canadian company decided to have to pay for breakfast extra, this makes the stay with lunch and dinner to pay extra too an expensive holiday especially for families, take away is a cheaper option but needs more variations as with the buffet options and breakfast variations to extend too. Still no fly screens at the windows is a downside.
All over - perfect to enjoying nature at the Great Barrier Reef.
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Benjamin
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Amazing place to visit
Penelope
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Paradise on the outer reef surrounded by nesting turtles, nesting birds and all marine creatures
Christine
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
When I arrived, I was told I was upgraded. That was such an amazing surprise!
Sharee
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The complete RnR experience in a tropical location
Andrew
with Partner
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Wow, what a stunning island! Unfortunately the resort is complacent as a result. Rooms are tired. The whole resort buildings need upgrading. Staff were lovely but most were kids who looked like they needed supervision! Areas weren’t tidied up (some empty wine bottles left on the sunset terrace for 48 hours). Heron Island’s unique location deserves better.
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Natalie
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The island is stunning, beautiful attention to nature, you felt privileged to be there. Staff were amazing and rooms were roomy and clean. My only gripe relates to catering. In particular, dinner service which was buffet style and frankly, awful. There are limited other options and I appreciate the logistics associated with being so remote but please improve the quality of food available.
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Melanie
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The room was very close to the beach , surrounded by nature , spacious, relaxing, restaurant was amazing ! Staff all incredibly friendly and knowledgeable. Amazing stay
Mary
Business and Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
A paradise island. The friendliness and willingness of the staff to make our trip the best it could be our weighed any small downsides to this accommodation. One being the food, I’m sure they are doing the best with what they have but for the price of food that seemed more like heated up from frozen, it was a shock to pay an extra $2000 for 5 nights in food, wetsuit hire, a boat trip out to the reef where it was poor visibility and a depressing state of dead coral.
Wilson island on the other hand was incredible!!
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Michael
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Highly recommend for a quiet getaway
Khib
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Reef snorkeling off the beach & easy to be off-grid at this eco-friendly resort with wonderfully helpful staff…what more could one want? Very highly recommended!
J
with Partner
8.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Heton Island Resort was actually better than we expected. Most things were expensive an not a big choice. The highlight was the snorkelling and diving which was the best anywhere.
Cynthia
Leisure Family
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Beautiful island experience while enjoying snorkeling the reef. Food is expensive.
Jennifer
Friends and Family Family
6.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Beautiful island and incredible friendly employees. However, no one was around to ask questions. We weee told multiple times that things weren’t available because the resort only had 50 rooms books. It was very frustrating because we DID pay a lot to be there and to have services cut was unacceptable. We were told. We couldn’t take food or drinks, but food wasn’t available much of the time. Additionally, the resort is very run down and needs updates.
Read More
Catherine
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Unique setting featuring NATURE everywhere! This sole lodging and restaurant is very good.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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