Hides Hotel Cairns

Great location but completely dilapidated property. Many things do not work -- such as telephone in the room or the lock box in the room. Location:: the property is only 2 blocks away from Esplanade. Right next to this hotel is where all the homeless gather. Just cross the road and everything is great. Breakfast: cornflakes, sandwich, croissant, juice The problem is: no one was eager to listen or fix the problem. Change the safety lock box - NO, change the phone -- NO. Bathroom old and water taps broken Good value. Just need to set the right expectations

The room we stayed in our first night had lots of black mold on the ceiling of the shower, and no towels for us to use. The message from the property indicated that they would be on site for check-in until 10PM. But when we arrived at 9, they were not there. Because of this, there was no one there to help with our issues and we were. forced to stay in the unclean room. I went to the front desk first thing in the morning and they were very helpful and switched our room without issue. No problems with the front desk staff. We stay exclusively in budget accommodations, and this was the first time we have had to have our room switched because of mold in a room. Our second room was very clean (and had clean towels), but it was a disappointing first night.

Close to all restaurants, hotels wtc

There was no balcony as the pictures suggested when booking, was not happy. Windows were obscured. Air con was fine. No spoons, just icy pole sticks to my cup of coffee. One very thin blanket to add to bed.

Close to a central street but very basic

Staff very helpful , really good location , close to restaurants , bars , cafes and supermarket , however , locale can be a bit “iffy” . Hotel needs work , starting to look run down in places . Overall still reasonable value for your dollar .

Appreciate the location of the property. You get what you pay for. Thank you regardless for the room stay.

Only stayed for one night..room was clean however dusty..when turned on the shower it either went too cold or too hot not a good experience...had no water in fridge for the price. Could not access the hotel kitchen for water. Location was good...but would not return for another stay

Amazing, great location

Terrible hotel: not clean, in need of an update and very rude front desk.

That’s a terrible experience that you should avoid at any cost. The facility (not a hotel as you may think) looks like an abandoned building with more or less functioning amenities. No wifi, and rooms aren’t cleaned up upon request (holding the “cleanup tag” at the door knob). On the other hand, guests to the hotel seem to have a common attitude of screaming and shouting in the middle of the night - not sure why, hence wall isolation is extremely poor. Overall bad experience and I had to put my phone in rooming during my stay to access the internet (had to pay $20/day), which could be spent on a decent hotel nearby

Great value for money. Close to everything. Staff are always friendly and helpful. Have stayed before and will stay again.

Breakfast was a bit simple.

Loved the elevators and lovely staff

Not family friendly

Often stay at Hides because it is so central. I’ve been staying there for at least 30 years. It’s a bit jaded but ok. I do object to paying about $170 a night and only have the room serviced once in 4 days. No butter at breakfast the last day. But I am fond of the old thing and will continue to patronise her!

You get what you pay for...hotel is in the center of the city with esplanade, eateries and ferry station close by ...but lacks in other areas.

Late check in with no hassles. Close to all facilities and eating spot.

Located centrally in Cairns means walking everywhere is easy. Great hot shower, reasonably comfy bed, ceiling fan to reduce humidity and air con. Television didnt work, even after technician visit. Basic breakfast but seating on balcony was great start to another day in the tropics

Budget hotel, location is not bad, stuff at the front desk not friendly