Pan Pacific Melbourne

Hotels
9.1
/10
Exceptional
1,018 reviews

What Guests Say About Their Stay

Adam

10.0
/ 10
The Pan Pacific was exceptionally well presented and located conveniently in South Wharf. The room was very clean and well appointed and the team were great to deal with.

Karolyn

10.0
/ 10
Staff are always friendly and helpful. The rooms are always clean with a great view. Just truly a great place to stay.

Wayne

10.0
/ 10
The room was absolutely stunning and the view was great! Watched the Crown flame show from the room and seen the sunrise with hot air balloons over the city! Highly recommend. Bed was so comfortable.
In the Area
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2 Convention Centre Place , Southbank, Melbourne, Victoria, Australia, 3006

Main Facilities

See more
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Pan Pacific Melbourne is one of the city’s finest premium hotels, with 396 spacious guest rooms and suites, featuring spectacular views of the city skyline, Yarra River or Port Phillip Bay. All rooms and suites boast deep soaking bathtubs and separate shower, floor-to-ceiling windows and luxurious king size beds Situated in a prime city location in South Wharf – a vibrant riverside precinct – with 15 unique restaurants and bars on the hotel’s doorstep. Indulging in retail therapy is always an option with Direct Factory Outlet (DFO) South Wharf right next door, where you’ll find Australian and international brands up to 70% off. Plus, Melbourne’s most famous attractions and landmarks are within easy walking distance, or the city centre is just a free tram ride away. Guests can enjoy complimentary Wi-Fi and access to the 24-hour fitness centre. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers, a hairdryer, bathrobes, slippers and toiletries. Book a Pacific Club room and enjoy exclusive access to the Pacific Club Lounge. You’ll savour complimentary daily breakfast, pre-dinner drinks and canapés, all-day refreshments and spectacular views of the city that will make an unforgettable Melbourne experience. In line with guidelines issued by the Australian Government Department of Health, Pan Pacific Melbourne has increased cleaning protocols of public spaces and guest rooms. Please visit their website for more details. The Pacific Club Lounge remains closed until further notice. Dock 37 Bar and Kitchen, Café Orr and fitness centre remain closed. 24 hour In Room Dining is still available to all in-house guests. Guests with breakfast included can follow the instructions provided upon check in. Thank you.
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What's around Pan Pacific Melbourne

2 Convention Centre Place , Southbank, Melbourne, Victoria, Australia, 3006
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Lobby Pan Pacific Melbourne
Exterior 2 Pan Pacific Melbourne

Discover More About Pan Pacific Melbourne

Pan Pacific Melbourne is one of the city’s finest premium hotels, with 396 spacious guest rooms and suites, featuring spectacular views of the city skyline, Yarra River or Port Phillip Bay. All rooms and suites boast deep soaking bathtubs and separate shower, floor-to-ceiling windows and luxurious king size beds

Situated in a prime city location in South Wharf – a vibrant riverside precinct – with 15 unique restaurants and bars on the hotel’s doorstep. Indulging in retail therapy is always an option with Direct Factory Outlet (DFO) South Wharf right next door, where you’ll find Australian and international brands up to 70% off. Plus, Melbourne’s most famous attractions and landmarks are within easy walking distance, or the city centre is just a free tram ride away.

Guests can enjoy complimentary Wi-Fi and access to the 24-hour fitness centre. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers, a hairdryer, bathrobes, slippers and toiletries.

Book a Pacific Club room and enjoy exclusive access to the Pacific Club Lounge. You’ll savour complimentary daily breakfast, pre-dinner drinks and canapés, all-day refreshments and spectacular views of the city that will make an unforgettable Melbourne experience.

In line with guidelines issued by the Australian Government Department of Health, Pan Pacific Melbourne has increased cleaning protocols of public spaces and guest rooms. Please visit their website for more details. The Pacific Club Lounge remains closed until further notice. Dock 37 Bar and Kitchen, Café Orr and fitness centre remain closed. 24 hour In Room Dining is still available to all in-house guests. Guests with breakfast included can follow the instructions provided upon check in. Thank you.

All facilities in Pan Pacific Melbourne

Bar, Cafe and Lounge Pan Pacific Melbourne
Bar, Cafe and Lounge
Fitness Center Pan Pacific Melbourne
Fitness Center
Functional Hall Pan Pacific Melbourne
Functional Hall
Lobby Pan Pacific Melbourne
Lobby
Exterior Pan Pacific Melbourne
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Gluten-free meals
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-out
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter

Business Facilities

  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Braille or raised signage
  • Roll-in shower
  • Wheelchair accessible

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops

Transportation

  • Limo or town car service
  • Secure parking
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Pan Pacific Melbourne

Important Note
Document Policy
Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Accommodation charges AUD 46.00/guest for extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Please note that there is a 1.25% charge when you pay with a Visa, Mastercard or Amex credit card. Please note that there is a 3% charge when you pay with a Diners Club credit card.
===================================================
Parking are chargeable at AUD 24 - AUD 59 per day

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Melbourne
396
Number of floors in Pan Pacific Melbourne
15
Another facilities in Pan Pacific Melbourne
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Room service

Frequently asked question in Pan Pacific Melbourne

What are available facilities at Pan Pacific Melbourne?
There are top facilites at Pan Pacific Melbourne such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Melbourne?
The standard check-in time at Pan Pacific Melbourne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Pan Pacific Melbourne provide breakfast?
Yes, Pan Pacific Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Melbourne?
Pan Pacific Melbourne is a 5.0-star hotel.
How many floors does Pan Pacific Melbourne have?
Pan Pacific Melbourne has 15 floors.
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More Reviews from Other Guests in Pan Pacific Melbourne

Overall Ratings & Reviews Pan Pacific Melbourne

Traveloka (16)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Melbourne

Number of reviews per page
20
40
Top reviews
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Pan Pacific was exceptionally well presented and located conveniently in South Wharf. The room was very clean and well appointed and the team were great to deal with.
Cedric
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pillows are feather filled but it’s too soft for me
Chukwuemeka
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was clean and beautiful and staff were quite nice
Karolyn
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff are always friendly and helpful. The rooms are always clean with a great view. Just truly a great place to stay.
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was absolutely stunning and the view was great! Watched the Crown flame show from the room and seen the sunrise with hot air balloons over the city! Highly recommend. Bed was so comfortable.
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Always feels like you are the first person who has ever been in the room
RICHARD
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bed terrible, food average, location great
Max
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Incredible view and service! Will definitely be back.
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are awesome, room was fine, bed is on wheels, the toilet was leaking and night lights didn't work.
Samantha
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice room, great service.
Raffi
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel
caleb
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Average place.
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room is good sized, and the hotel staff all very helpful and friendly. The hotel is centrally located and a short walk to the street car service.
Glynis
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Shopping good
Carmel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel and room had a beautiful lake city view !!
Casey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

One of my favourite stays in Melbourne. Valet parking and check-in were smooth and professional. We enjoyed an upgrade to a beautiful panoramic suite with a dream king bed and stunning panoramic views. The Pacific Club Lounge was perfect for drinks and canapés before heading out. Walking distance to restaurants, cafés, and shopping — can’t wait to return!
Read More
Veryan
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Property was clean and staff were friendly and hel . Stayed here for New Year’s Eve. It was a wonderful experience, would recommend and stay again.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Grest hotel and my choice when needing to be in south wharf. Csnt wait to go back again
Sim Ghim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room and polite staff
Georgie
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Big spacious room. Staff were very welcoming, helpful and accommdating. Our new hotel in Melbourne
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Restaurant 4 Pan Pacific Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Pan Pacific Melbourne

Traveloka (16)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Melbourne

Number of reviews per page
20
40
Top reviews
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Pan Pacific was exceptionally well presented and located conveniently in South Wharf. The room was very clean and well appointed and the team were great to deal with.
Cedric
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pillows are feather filled but it’s too soft for me
Chukwuemeka
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was clean and beautiful and staff were quite nice
Karolyn
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff are always friendly and helpful. The rooms are always clean with a great view. Just truly a great place to stay.
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was absolutely stunning and the view was great! Watched the Crown flame show from the room and seen the sunrise with hot air balloons over the city! Highly recommend. Bed was so comfortable.
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Always feels like you are the first person who has ever been in the room
RICHARD
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bed terrible, food average, location great
Max
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Incredible view and service! Will definitely be back.
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are awesome, room was fine, bed is on wheels, the toilet was leaking and night lights didn't work.
Samantha
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice room, great service.
Raffi
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel
caleb
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Average place.
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room is good sized, and the hotel staff all very helpful and friendly. The hotel is centrally located and a short walk to the street car service.
Glynis
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Shopping good
Carmel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel and room had a beautiful lake city view !!
Casey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

One of my favourite stays in Melbourne. Valet parking and check-in were smooth and professional. We enjoyed an upgrade to a beautiful panoramic suite with a dream king bed and stunning panoramic views. The Pacific Club Lounge was perfect for drinks and canapés before heading out. Walking distance to restaurants, cafés, and shopping — can’t wait to return!
Read More
Veryan
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Property was clean and staff were friendly and hel . Stayed here for New Year’s Eve. It was a wonderful experience, would recommend and stay again.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Grest hotel and my choice when needing to be in south wharf. Csnt wait to go back again
Sim Ghim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room and polite staff
Georgie
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Big spacious room. Staff were very welcoming, helpful and accommdating. Our new hotel in Melbourne
Number of reviews per page
20
40