Punthill Melbourne Little Bourke

Positives: Comfortable beds. Clean linen. Booked a 2 room apartment, but actually it was two separate apartments in a corner, so they didn’t really connect. Property is going through a slight renovation, so the hall floors were bare of carpet. The AC unit in one room looked dusty and dirty inside. The other room was ok. It was pretty quiet. The furniture was more dorm room style and where there was metal it was rusty in parts. Showers and bathrooms need upgrading as the wear and tear was showing on the tile and bath. No face cloths supplied. Lighting could have been nicer with side lamps in living areas. Toilet flushing mechanism wasn’t working properly in one of the rooms. Access to the property after hours was via a code, which wasn’t easy to use as there were three different touch/pin boxes and it was hard to know which was the one to use. Even a tenant was locked out. Eventually we figured it out. Usually they swipe their card but it wasn’t working last night. I think with upgrades I could give it 4 stars, but for now only 3 as it was a bit shabby furniture wise. There is a washer and dryer and small kitchen area.

Under renovation rooms are old

If the front desk in unoccupied, the phone number stand on the desk is useless because there is no one to answer. Gave the perception of being ignored if someone was going to magically come answer it instead of the staff member truely being busy.

jonte at the front was the absolute sweetest made check in so easy and was interested in what i was doing and my interests they were an absolute angel id genuinely give 5 for them alone but the room was so nice the shower and toiletries were perfect and nice smelling the balcony was a bit sketchy for standing but thats okay apart from that everything else was perfect i would stay here again 10/10

Checked into the hotel, and reception couldn’t be more helpful, I found the room excellent and reception recommended a fantastic place to eat in Chinatown, met the general manager who couldn’t do enough to make you feel welcome. Ended up booking more rooms for my return trip in September. Well done punthill little Bourke 👍

Simple but clean and comfortable accommodation, had everything we needed for a one night stay while attending a conference in Melbourne. Staff were warm and welcoming, great communication from the initial booking through to check-out. Excellent proximity to Her Majesty's Theatre if seeing a show there, which we did. Would stay again, great value for money.

Absolute filthy. Basically a hostel room. Bathroom was falling apart, water leaking from every tap. Poor quality room

Rooms needs a good cleaning ! Staff were good very helpful we wanted a room with walk in shower they transferred us to flinders lane Heidi I think did all this with no charge to us !!! Whole premises need a good upgrade/refirbishment

The reception staff was friendly and helpful, especially Blessing as I mentioned to her that the only fault with the room was that the bed mattress was too soft and I had a bad night’s sleep because of it.

The reception was great. However the bed was uncomfortable and the pillows terrible. The apartment was dirty and run down. There was no carpet in the hallway as it looked as if they were renovating and stopped halfway through. Great location but very polluted area. No view from balcony and very dirty.

The room and bathroom was spacious. The bed was comfortable. Convenient location in the middle of Chinatown if you're ok with walking around. The kitchen and bathroom were clean. Staff were helpful and communicative regarding check-in and storing my bags when I didn't have the room. On public holidays the reception hours are limited to 0900-1700, but after hours check in works. Quite a few downsides though. The studios face a laneway used by garbage trucks around sunrise and the noise seeps though the doors and windows. The decor, sofa, carpet, bathroom fittings, and walls were definitely showing their age in terms of design, dirt, wear and tear. It looked they were in the process of renovating their common areas, a process which I hope would extend to the rooms. The crockery was mismatching and chipped. The fridge also wasn't cold enough while the freezer compartment was just a little below freezing. I would suggest not leaving unfinished food out in the open and checking if the fridge is sufficiently cold before storing perishables, just in case.

The only good thing about our stay was the reception staff. Although they were sympathetic to our room condition complaints they were unable/ unwilling to offer us a change of accommodation

Good location

Affordable for the CBD. Rooms are dating but no issues. It’s a good part of town generally, but the square out the front does get a bit of vagrancy.

I had a lovely spacious room, but it lacked some basic amenities like a box of tissues, a face washer, the shower was over the bath and I couldn't change the water over from the bath taps to the shower head. On Tuesday morning I was a awoken by a lot of noise, and later when I went to check out discovered that since last night all the carpet had been removed in the corridor outside my room. My shoes practically stuck to the exposed sticky floor beneath it. I really wondered why they put me in that room if work was going to be done immediately adjacent to my door. The staff apologised when I mentioned it on checking out, but it was too late by then. Best feature of the property is the location, in the heart of Chinatown and close to theatres. Can be a bit noisy if you're put in a room on the first couple of floors (I was just one floor up from the street).

Location was great, the outside area is well lit at night. Close to many restaurants as well as theater. The apartment was great, even had a stackable washer dryer, we were able to do laundry.

Clean , jacuzzi , spacious . Would stay again .

The room was in quite poor condition and in need of renovation, peeling paint, stained walls in bathroom, chipped tile flooring, view from the window was not good as rubbish was piled up around the waste bins. There might be plans to renovation, once this has happened and if it is the same standard as other Punthills it could be good.

Good location and just wha was needed

The rooms need to be upgraded, cleanliness is average and could have been better! The staff however are fantastic and very accomodating!