Quest On William

Service Apartment
8.4
/10
Very Good
1,077 reviews

What Guests Say About Their Stay

Thomas

10.0
/ 10
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.

Tim

10.0
/ 10
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.

Fiona

10.0
/ 10
This was a great find for travelling for the rugby test. We were fortunate to book well ahead and get a good rate.
In the Area
See Map
172 William Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

See more
Parking
WiFi
Elevator
Near Melbourne Central
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Quest On William

172 William Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
Discover More Places
Lobby Quest On William
Exterior 2 Quest On William

Discover More About Quest On William

General


Near Melbourne Central

Location


With a stay at Quest On William in Melbourne (Melbourne Central Business District), you'll be a 4-minute walk from Collins Street and 9 minutes by foot from Melbourne Central. This aparthotel is 0.7 mi (1.1 km) from Marvel Stadium and 0.4 mi (0.7 km) from Bourke Street Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.3 km / 0.2 mi
Hardware Lane - 0.4 km / 0.2 mi
Flagstaff Gardens - 0.4 km / 0.3 mi
Flinders Lane - 0.5 km / 0.3 mi
Bourke Street Mall - 0.7 km / 0.4 mi
SEA LIFE Melbourne - 0.7 km / 0.5 mi
Melbourne Central - 0.7 km / 0.5 mi
East End Theatre District - 0.8 km / 0.5 mi
Southbank Promenade - 0.8 km / 0.5 mi
QV Centre - 0.9 km / 0.5 mi
Melbourne Town Hall - 0.9 km / 0.5 mi
Queen Victoria Market - 0.9 km / 0.6 mi
Degraves Street - 1 km / 0.6 mi
Marvel Stadium - 1.1 km / 0.7 mi
State Library of Victoria - 1.1 km / 0.7 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 16.1 km / 10 mi
Melbourne Airport (MEL) - 23.1 km / 14.3 mi
Avalon Airport (AVV) - 55.2 km / 34.3 mi

The preferred airport for Quest On William is Melbourne Airport (MEL).

Facilities


Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining


Take advantage of the aparthotel's room service (during limited hours).

Rooms


Make yourself at home in one of the 68 air-conditioned rooms featuring kitchens with refrigerators and ovens. 45-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

All facilities in Quest On William

Fitness Center Quest On William
Fitness Center
Functional Hall Quest On William
Functional Hall
Lobby Quest On William
Lobby
Exterior Quest On William
Exterior
Others Quest On William
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Express check-out
  • Concierge

Transportation

  • Secure parking
  • Limited parking
  • Storage

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Quest On William

Important Note
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

  • Covered self parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Property uses a professional cleaning service, Contactless check-in is available

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Quest On William
68
Number of floors in Quest On William
14
Another facilities in Quest On William
Smoke-free area, Safety deposit box, Laundry service, Express check-in, Express check-out

Frequently asked question in Quest On William

What are available facilities at Quest On William?
There are top facilites at Quest On William such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quest On William?
The standard check-in time at Quest On William is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Quest On William?
Quest On William is a 4.5-star hotel.
How many floors does Quest On William have?
Quest On William has 14 floors.
How many rooms are available at Quest On William?
Quest On William has 68 rooms in total.
See All

More Reviews from Other Guests in Quest On William

Overall Ratings & Reviews Quest On William

Traveloka (3)
Other sources (1,074)
8.4
Very Good
From 1,074 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest On William

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, conveniently located. Staff were very helpful and friendly.
Erickson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean room.
Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great for a short stay.
Yuen ting
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room is clean, staff are nice, goood stay
Rachael
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room not as described. I had a rather rude encounter with the receptionist when I tried to address this issue. The ‘balcony’ was a narrow metal platform – absolutely filthy, and a totally unusable space. Windows were filthy. No fly screen doors so we were unable to have the doors or windows open for fresh air. In any event, we were positioned near some skip bins, which provided plenty of stench and flies when we had the doors open for a few minutes. Toilet in the ensuite was grotty, and a foul smell emanated from the drain. I expected more from Quest, considering the money we paid for the executive two bedroom apartment. Good proximity to the City and tram lines.
Read More
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Friendly staff.
Louise
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean large room, comfortable beds.
Nicole
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Car park pokey Room was great
Ann-Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Daily towel change & amenities topped up although did run out of small cartons of milk on Sunday with no delivery until start of week. We were upgraded to a 2 bedroom apartment with sofa bed in lounge for 2 of us however only 1 mirror in entire apartment located in the bathroom. Glad there weren't 4 or 6 sharing as the mirror steamed up in the shower. Best shower I have come across in a hotel and great location to access Melbourne.
Read More
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Friendly staff, modern clean property
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Friendly staff on arrival and check out. Clean and close to everything.
Thomas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Tim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Christine
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful staff and great location
Alex
icon-Business
Business
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I found an open condom tucked into the couch… not impressed at all
Tara
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

5 night stay, central location and easy access to trams. Staff helpful and property clean, cleaners were efficient and friendly. However the street noise level was terrible, the curtains didn’t block out lighting from the main road. We asked to move on the first night but this was declined as we booked a one bedroom studio. And all were on that side of the building. The couch was so low to the ground was unusable. The photos online did not accurately reflect the rooms, which are tired and dated.
Read More
Fiona
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This was a great find for travelling for the rugby test. We were fortunate to book well ahead and get a good rate.
Abdullateef
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Average hotel with good location
Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Perfect location
Rachel
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Rooms did not match photos, weird layout, old furniture and stains on couch.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Quest On William

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Quest On William

Traveloka (3)
Other sources (1,074)
8.4
Very Good
From 1,074 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest On William

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, conveniently located. Staff were very helpful and friendly.
Erickson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean room.
Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great for a short stay.
Yuen ting
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room is clean, staff are nice, goood stay
Rachael
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room not as described. I had a rather rude encounter with the receptionist when I tried to address this issue. The ‘balcony’ was a narrow metal platform – absolutely filthy, and a totally unusable space. Windows were filthy. No fly screen doors so we were unable to have the doors or windows open for fresh air. In any event, we were positioned near some skip bins, which provided plenty of stench and flies when we had the doors open for a few minutes. Toilet in the ensuite was grotty, and a foul smell emanated from the drain. I expected more from Quest, considering the money we paid for the executive two bedroom apartment. Good proximity to the City and tram lines.
Read More
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Friendly staff.
Louise
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean large room, comfortable beds.
Nicole
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Car park pokey Room was great
Ann-Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Daily towel change & amenities topped up although did run out of small cartons of milk on Sunday with no delivery until start of week. We were upgraded to a 2 bedroom apartment with sofa bed in lounge for 2 of us however only 1 mirror in entire apartment located in the bathroom. Glad there weren't 4 or 6 sharing as the mirror steamed up in the shower. Best shower I have come across in a hotel and great location to access Melbourne.
Read More
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Friendly staff, modern clean property
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Friendly staff on arrival and check out. Clean and close to everything.
Thomas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Tim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Christine
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful staff and great location
Alex
icon-Business
Business
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I found an open condom tucked into the couch… not impressed at all
Tara
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

5 night stay, central location and easy access to trams. Staff helpful and property clean, cleaners were efficient and friendly. However the street noise level was terrible, the curtains didn’t block out lighting from the main road. We asked to move on the first night but this was declined as we booked a one bedroom studio. And all were on that side of the building. The couch was so low to the ground was unusable. The photos online did not accurately reflect the rooms, which are tired and dated.
Read More
Fiona
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This was a great find for travelling for the rugby test. We were fortunate to book well ahead and get a good rate.
Abdullateef
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Average hotel with good location
Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Perfect location
Rachel
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Rooms did not match photos, weird layout, old furniture and stains on couch.
Number of reviews per page
20
40