View Melbourne

Overall satisfied with all things.

Checking in went well. The staff were friendly and informative. The elevator requires scanning the room card, which is a nice safety feature. The room itself was clean. The walls and doorways could use a wipe down to get rid of the smears and scuffs. The bathroom is the poorest design and layout I've ever seen. The shower, which has great strength and temperature, only has a glass wall half way out from where the shower head is. That means that water easily leaves the shower area, getting onto the floor and hitting the wooden door. The wooden door is beginning to warp and split. Leaving a bath mat too close to the opening of the shower area results in a wet bath mat. Also, there is a metal shelf on the shower head wall. It's not sharp, but that's a terrible spot to put it. The logistics of this setup are mind boggling. The carpet could use a stronger vacuum going over it, if they vacuum at all. The staff at the restaurant weren't very welcoming. The view from a room facing the city was worth the extra charge. Tram service to get downtown was really easy. It's a very safe area.

Room was spotless, staff were friendly and superb location

Clean room and bathroom. Reception staff great. Helpful and friendly. Restaurant staff could learn a few things from them. Comfy bed. Parking is interesting, careful approach required! Had a package purchase, good value. Appropriately named hotel. View was amazing.

The room was clean with a lovely view / the buffet breakfast was very nice and the staff extra friendly and welcoming. The parking garage could do with some extra lighting .... But very pleasant stay an would absolutely return again

Professional accommodating front desk guy

Clean friendly staff good breakfast and convenient for travel

I loved my stay at the hotel. The room was spacious and very comfortable, which made my experience even more enjoyable. Although the view from my room was a wall (somewhat ironic considering the hotel is called View Melbourne), it didn't detract from how good I felt during my stay. I especially want to commend the housekeeping team, as my room was always spotless and tidy.

Cleanliness is poor.

Yes, the room was spotless; looking fresh and new. Spacious and well equipped; huge TV and comfortable bed with smooth sheets. In fact, the whole hotel took the appearance of somewhere normally priced well above what I paid. Lastly, the hotel staff had the courtesy and initiative to call me.afyer I had left a phone charger in the room; which I was able to collect.

We had a group booking for business and the names on one of the rooms changed because the person originally staying in that room broke their femur and we had to get someone had to fill in for them. This was a last minute change so we were no longer able to ammend the booking on the portal. This sort of thing has never been an issue at any other hotel we've ever booked before. Sometimes with group bookings things change! The card holder who was paying for everything, their room and card were still the same but the hotel refused to let us check in without the name being changed on this one room, and they refused to change the name at their end. The receptionist was so rude, refused to use common sense and was extremely unhelpful. When you're away for work, this sort of unprofessionalism is extra painful and I wouldn't rely on this property again for any travel.

Great hotel and location. Staff were very polite and professional.

Always easy check-in. Plenty of parking. Good size room.

Very clean room and excellent views staff were also very friendly.

Great staff and great location

A1 service from start to finish. Rooms were spotless, beds were VERY comfy and the staff were amazing. Highly recommended, stayed twice now. More to come.

Front desk and staff are very nice. Room cleaned and spacious, good view to the city. Very convenient, walkable, minute to tramway to CBD and beach

Amazing

Room was good, staff were great. Breakfast was very average, gym was not good at all. There is some equipment but floor is very uneven anemthere was no aircon

To anyone expecting the promised beverage as a priority member, don't get your hopes up too much. I've stayed here a number of times and so far averaging <50%. A good reminder of the difference between marketing and reality.