Fantasyland Hotel

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8.0
Very Good
1,724 reviews

What Guests Say About Their Stay

Ashley

10.0
/ 10
Every single person working here was so friendly and helpful. The theme room we had could use a refresh but it was really fun for kids. It’s too bad there are no amenities like a gym and a pool within the hotel. It was a great stay and we would stay again. Shout out to supervisor, Tal, for helping make our stay memorable.

Beverly

10.0
/ 10
Great trip … upgraded to adjoining room which was great with meeting family. Water park & Galaxyland were wonderful & not busy which was awesome.

Mark

10.0
/ 10
Kids really enjoyed this trip! We appreciate everyone’s efforts at Fantasyland.
In the Area
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17700 87 Ave Nw, Edmonton, Alberta, Canada, T5T4V4

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Fantasyland Hotel is a good choice when you are visiting Edmonton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fantasyland Hotel

17700 87 Ave Nw, Edmonton, Alberta, Canada, T5T4V4
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General
Near Fantasyland

Location
With a stay at Fantasyland Hotel in Edmonton (West Edmonton), you'll be steps from Fantasyland and World Waterpark. This family-friendly hotel is 0.1 mi (0.1 km) from West Edmonton Mall and 0.9 mi (1.4 km) from Galaxyland.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Fantasyland - 0.1 km / 0.1 mi
World Waterpark - 0.1 km / 0.1 mi
West Edmonton Mall - 0.1 km / 0.1 mi
Galaxyland - 0.9 km / 0.5 mi
Starlight Casino - 0.9 km / 0.5 mi
Professor Wem's Adventure Golf - 1.2 km / 0.8 mi
Misericordia Community Hospital - 1.2 km / 0.8 mi
Ice Palace - 1.2 km / 0.8 mi
Lewis Estates Golf Course - 4.4 km / 2.7 mi
Oasis Centre - 4.5 km / 2.8 mi
Terwillegar Park - 4.1 km / 2.6 mi
Sir Wilfrid Laurier Park - 5.5 km / 3.4 mi
River Cree Casino - 5.9 km / 3.7 mi
Guinevere Park - 6.4 km / 4 mi
Edmonton Valley Zoo - 6.5 km / 4.1 mi

The preferred airport for Fantasyland Hotel is Edmonton Intl. Airport (YEG) - 37.9 km / 23.5 mi

Facilities
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Edmonton? This hotel has 269098 square feet (25000 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.

Rooms
Make yourself at home in one of the 355 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Fantasyland Hotel

Entertainment Facility Fantasyland Hotel
Entertainment Facility
Functional Hall Fantasyland Hotel
Functional Hall
Common Space Fantasyland Hotel
Common Space
Lobby Fantasyland Hotel
Lobby
Accommodation Services Fantasyland Hotel
Accommodation Services

Things to Do

  • Water park access (surcharge)
  • Romantic proposal packages
  • Spa
  • Shops

Transportation

  • Limited parking
  • Limo or town car service
  • Secure parking
  • Valet parking (surcharge)

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Bowling alley
  • Mini golf

Accommodation Policy & General Information in Fantasyland Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Covered valet parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 27.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Green Key Global

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fantasyland Hotel
355
Number of floors in Fantasyland Hotel
12
Another facilities in Fantasyland Hotel
Water park access (surcharge), Romantic proposal packages, Spa, Shops, Limited parking

Frequently asked question in Fantasyland Hotel

What are available facilities at Fantasyland Hotel?
There are top facilites at Fantasyland Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fantasyland Hotel?
The standard check-in time at Fantasyland Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Fantasyland Hotel provide breakfast?
Yes, Fantasyland Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fantasyland Hotel?
Fantasyland Hotel is a 3.5-star hotel.
How many floors does Fantasyland Hotel have?
Fantasyland Hotel has 12 floors.
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More Reviews from Other Guests in Fantasyland Hotel

8.0
Very Good
From 1,724 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.4

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Traveler Reviews Fantasyland Hotel

Number of reviews per page
20
40
Top reviews
Chun Tong Andy
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I am deeply disappointed and outraged by this experience, and I am writing to demand accountability on the following three points: Unacceptable Breakdown in Emergency Communication: It is completely unacceptable that during a potential fire emergency, front desk staff were physically present but chose to ignore urgent phone calls from panicked guests. This is a severe breach of basic safety protocols. Total Lack of Accountability and Apology: Despite the double false alarms that ruined our night's sleep, neither the management nor the on-duty staff made any effort to address the affected guests, offer an explanation, or apologize for the massive inconvenience. Discriminatory and Unfair Compensation Policy: I traveled on this trip with a group of friends. After checking out, I learned from them that the hotel had proactively offered them a 15% discount as compensation for the disruption. However, because I pre-paid for my booking via Expedia, the front desk staff completely hid this information from me and offered absolutely nothing. Treating guests differently based on their booking platform—assuming that those who stay silent can just be ignored
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Gary
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Smoke alarm went off two nights in a row 2am and 5am.
Rani
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Honesty worst experience ever for us .. fire alarm kept us up all night and even in the morning and bathroom exhaust fan has some dirty droplets on our head it’s disgusting . Exhaust fan doesn’t even work
ALEXANDRE
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room helpful staff. Purchase mall and water park passes at the front counter to make your stay easier. Lines may get long at the front counter due to check in and purchases.
Julie-anne
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was awful. An alarm started going off after 2 am. We were left with unknowns whether there was a fire or intruder…it was very scary. It went off for over an hour. And then again at 7:30 and 8am . It was very stressful and we did not have a restful night. It was awful, lack of communication.
Laura
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very happy with my stay
Ashley
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every single person working here was so friendly and helpful. The theme room we had could use a refresh but it was really fun for kids. It’s too bad there are no amenities like a gym and a pool within the hotel. It was a great stay and we would stay again. Shout out to supervisor, Tal, for helping make our stay memorable.
Danielle
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved our stay. We got upgraded to one of the themed rooms for a really great price. The room was kind of cheesy but fun for families with young kids for sure. The beds and pillows were comfortable. Extremely easy access to west edmonton mall, so it was easy to go back to the room and take breaks as needed. We didn't didn't a lot of time at the hotel itself as we were busy with west ed activities, but highly recommend staying here if you can.
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Raymond
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay with the family! Everything you need in one place!
Almoiaz
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Within the mall.
Beverly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great trip … upgraded to adjoining room which was great with meeting family. Water park & Galaxyland were wonderful & not busy which was awesome.
Mark
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Kids really enjoyed this trip! We appreciate everyone’s efforts at Fantasyland.
Seth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location
amin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was excellent: Room Food Staff…… It was good experience for me and my family ! That’s why isn’t the first time I went there!
Tyler
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great overall experience. Clean room friendly staff and a hop skip and a jump to the mall!!
Brenda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was great just check in and see your room and then walk the mall in under one roof
kurt
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

professional services
Saville
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Access to Mall is great.
Ross
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check-in an hour before check in time WOW. what a win Use the Valet, stress free parking at WEM, another win we did opt out of having our bags delivered to our room. Next time. The hotel was busy for the international minor hockey so a minor wait at the elevator, the room was clean and ready, with a custom greeting on the TV. If yo u have never stayed at this hotel highly recommend this experience
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Katrina
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at the hotel from Friday to Sunday and experienced two different themed rooms: the Polynesian Room and the Space Room. The biggest issue throughout our stay was the elevators. They were constantly busy, and it seemed like staff, room service, and bellhops were all using the same elevators as guests. I really think the hotel should have a separate service elevator, as the wait times became frustrating, especially during busy hours. We also found it almost impossible to reach the front desk using the room phone. Every time we tried, the lines were busy, which wasn’t ideal when we needed assistance. We paid extra to upgrade to themed rooms, but honestly, the Polynesian Room wasn’t worth the additional cost. It feels very dated and in need of renovation. The room itself is quite cramped, and the lower bunk bed has an extremely low ceiling;even a child could easily bump their head getting in and out. The air conditioning vent blows directly onto the top bunk, making it uncomfortably cold for whoever sleeps there. We also had trouble with the curtains, as the blackout curtain was difficult to operate. On the other hand, the Space Room was a much better experience and ended up being our kids’ favorite. It appears to have been renovated, the bunk beds are much larger, and there’s enough headroom to sit up comfortably. It felt much more modern and functional. Despite these issues, the hotel’s location is fantastic and is really what makes it stand out. Being inside West
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Number of reviews per page
20
40

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Bedroom 4 Fantasyland Hotel

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