Hotel Chateau Bellevue

I really enjoyed my stay here. The location was super convenient. The staff were all very friendly and helpful. The room was clean, comfortable, and had everything I needed for a pleasant stay. I’d definitely stay here again in the future.

Very clean room. Staff were very welcoming. Had umbrellas for the rainy days. Free coffee and it was very good. Very comfortable. Easy access to Frontenac, restaurants and the funicular. Nice area Would not hesitate to go back.

The location is just perfect for first time visitor to the old town. Very quiet and chic neighbourhood.

The location is great,very clean ,the staff very kind and helpful, love the hot tub !

Wonderful location and quiet

We loved the location- behind Chateau Frontenac, on a small park. The room was very clean. The room felt a little tight but we expected it from others’ reviews and didn’t have much luggage so it worked fine. The free tea and coffee service provided in the lobby was very appreciated. On Hotels.com it was advertised that the room included breakfast but this is not the case. Breakfast is $15/person.

Wonderful staff and the location is perfect

Nice, typically French hotel. Good location. Good breakfast.

The Hotel Chateau Bellevue is a beautiful property located just minutes from many of the historic sites of Old Quebec, the Chateau Frontenac, and many wonderful shops and restaurants. We were able to check in early which after a long travel time was most appreciated. Our room was descent sized with a large soft bed, sitting area, and a descent bathroom- even had robes! We did truly enjoy our stay but the reason it will get a 4 out of 5 stars is the checkout and payment process. We were not alerted until check-in that there is an additional $200 CAD deposit taken along with the cost of the room. We did pay it, however upon checkout they then tried to state it was only a “freeze” and they tried charging the cost of the room again to our account to which it was unsuccessful (triggered a fraud alert), this was at 2am mind you and our flight was at 5am. We left and they stated they would care for it. We got home later that night only to discover our account and cards locked for fraud. Multiple attempts for withdrawing funds, original “freeze” was not released but did run through as a charge, and our funding locked. Took two days to sort it out with our financial institution and emailing the hotel back and forth. In whole we did love our time here, but be prepared for the initial charge of your room plus a deposit and then an additional charge of the room cost as the larger initially taken charge at check in will take several days to return to your account.

The reception asked me for a 200 dollars security deposit, the whole room is not worth 200 dollars plus they asked me to go walk to an ATM at 12 midnight to get out cash knowing I can all the way from Ontario

Short stay but noted the staff was friendly and helpful. Free coffee and juices were available. Location was excellent to access Old Quebec.

This hotel was very nice, clean & convenient to restaurants, shopping & the beautiful St Lawrence River. Our room was roomy & comfortable. The front desk clerks were bilingual, friendly & helpful. The valet was great. We always got our vehicle in a matter of minutes. The coffee & juices were complimentary with a variety of coffees. My only issue was the $200 damage fee. There was no mention of this till we checked in. Since no damages were incurred we were told we would get our damage fee credit within 7-10 days. This was our second visit to this hotel.

The Room was very small and didn’t feel very clean, wouldn’t come back

Great location and great helpful staff. Was surprised there is no mini fridge in my room. Of three hotels I stayed in, this was the o my one they didn’t have a mini fridge. This was also the only one that had paid breakfast and there was no warm options. Considering it was paid it was underwhelming. The other places I stayed at with free breakfast had better breakfast so I didn’t pay for breakfast here. Better options for similar prices near by. They charge $15 per person for breakfast.

Excellent that puts out real effort to serve their clients. The 24 hour fresh grind coffee, and often pastry put out are great as well. Rooms are clean and well equipped. Efforts are made at revycling. Parking on site is a plus.

Great location!

Parfait

Earns stars for location, self wine pouring station and flavoured water machine. Loses points for putting us in a shady basement in the loudest room. Directly under entrance and lounge area. If they offer you room 21 run. Be careful turning on the shower-it leaks at the bottom of the hose and will soak the room if you aren’t careful. Also if the toilet runs just add water to the tank with the ice bucket. Breakfast was mediocre…but not bad.

The staff were simply so nice and helpful in every way.

Welcoming reception area - greeted by roaring fireplace & friendly staff. Complimentary coffee/tea station a very nice amenity. Cozy & clean room, relatively quiet for restful sleep. Perfect location for Winter Carnival! Short walk to restaurants, riverfront Toboggan slide, & most Carnival sites/activities. Highly recommend Hotel Chateau Bellevue & would stay again!