Grand Hyatt Shanghai

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8.9
/10
Exceptional
1,020 reviews

What Guests Say About Their Stay

Alexis

10.0
/ 10
The hotel was beautiful and in a great location. The staff were excellent. I will stay here again.

wun ching

10.0
/ 10
Breakfast was great. Lady kitchen staff at the Chinese pastry counter was very kind and nice.

Jie

10.0
/ 10
I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.
In the Area
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88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Hyatt Shanghai is a good choice when you are visiting Lujiazui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Shanghai

88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121
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Lobby Grand Hyatt Shanghai
Lobby 2 Grand Hyatt Shanghai

Discover More About Grand Hyatt Shanghai

General


Near Shanghai Tower

Location


With a stay at Grand Hyatt Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Shanghai Tower and People's Square. This luxury hotel is 2.5 mi (4 km) from Nanjing Road Shopping District and 2.9 mi (4.7 km) from The Bund.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jin Mao Tower - 0.2 km / 0.1 mi
IFC Mall - 0.4 km / 0.2 mi
Lujiazui Central Greenland - 0.4 km / 0.3 mi
Shanghai Tower - 0.6 km / 0.4 mi
Shanghai World Financial Center - 0.7 km / 0.4 mi
Pudong Riverside Promenade and Park - 1.1 km / 0.7 mi
Super Brand Mall - 1.2 km / 0.8 mi
Oriental Pearl Tower - 1.3 km / 0.8 mi
Shanghai Municipal History Museum - 1.5 km / 0.9 mi
Huangpu River - 1.5 km / 0.9 mi
Museum at Fairmont Peace Hotel - 1.8 km / 1.1 mi
Bund Sightseeing Tunnel - 1.8 km / 1.1 mi
Shanghai International Convention Centre - 2 km / 1.2 mi
Three on the Bund - 2.4 km / 1.5 mi
Nanjing Road Shopping District - 2.7 km / 1.7 mi

The nearest airports are:
Hongqiao International Airport (SHA) - 22.8 km / 14.2 mi
Shanghai Pudong Intl. Airport (PVG) - 41.7 km / 25.9 mi

The preferred airport for Grand Hyatt Shanghai is Hongqiao International Airport (SHA).

Renovations


The following facilities or services will be unavailable from June 8 2026 to June 12 2026 (dates subject to change):

  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:
  • Swimming pool

Facilities


Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has 30139 square feet (2800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


For lunch or dinner, stop by Canton, a restaurant that specializes in Chinese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms


Treat yourself to a stay in one of the 548 guestrooms, featuring fireplaces. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

All facilities in Grand Hyatt Shanghai

Bar, Cafe and Lounge Grand Hyatt Shanghai
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Shanghai
Swimming Pool
Entertainment Facility Grand Hyatt Shanghai
Entertainment Facility
Fitness Center Grand Hyatt Shanghai
Fitness Center
Functional Hall Grand Hyatt Shanghai
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Limo or town car service
  • Airport transfer

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Shanghai
548
Number of floors in Grand Hyatt Shanghai
88
Another facilities in Grand Hyatt Shanghai
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Grand Hyatt Shanghai

What are available facilities at Grand Hyatt Shanghai?
There are top facilites at Grand Hyatt Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Shanghai?
The standard check-in time at Grand Hyatt Shanghai is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Shanghai provide breakfast?
Yes, Grand Hyatt Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Shanghai?
Grand Hyatt Shanghai is a 5.0-star hotel.
How many floors does Grand Hyatt Shanghai have?
Grand Hyatt Shanghai has 88 floors.
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More Reviews from Other Guests in Grand Hyatt Shanghai

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (18)
Other sources (1,002)
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
Violeta V
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La ubicación y bonito hotel Buen desayuno buffet
Alexis
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was beautiful and in a great location. The staff were excellent. I will stay here again.
Allan
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very convenient
Zhanna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’m enjoying staying in the Hyatt
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No assistance on luggages is not expected in this hotel
Qiang
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good location and stuff were very friendly
Sam
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, Good views of city
Yun
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

we stay one night at the hotel. Love the breakfast buffet.
wun ching
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was great. Lady kitchen staff at the Chinese pastry counter was very kind and nice.
Surjit
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a fun stay.
eugene
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My room was nice but HOT! I called and asked them to fix the air conditioning. It took three calls before someone came. After they looked at it, they said give it time and it will get cooler. It never did. I called customer service no less than seven times before I could get someone to respond. They said they would bring me a fan. Somehow they forgot. After 30 minutes I called again. I asked to speak with the manager who after a while apologized and 15 minutes later brought a fan to the room. All I did was blow around hot air. Breakfast was also disappointing. The coffee machines did not offer simple brewed coffee. The toaster was broken. The bacon was raw, the eggs were cold. Very disappointing experience. I made the manager aware of all of my situations and he said thank you sorry for the inconvenience. No explanation, no discount, just more disappointment..
Read More
Jie
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.
Hung
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staffs were very friendly, helpful and professional.
Aakash
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was great
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!
Yuan
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We upgraded to a suite at the hotel, and it was totally worth it. The view from the room was impressive. A 180 degree of the city and the river from 58th floor was breath taking. The room was large and comfortable. The hotel could offer better food options at the club level. However, the drink options were okay. There were near by dining options as the hotel was close to several malls.
Read More
Caelum
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was immaculate and location was incredible. Would absolutely stay here again
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location amazing views at night. Buffet dinner amazing quality food
Orhan
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great views. Good location. Taxi not available outside. Have to walk to maln road cross the street to catch or have the hotel call.
jose
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

a lot of choices probably around 50 to 60 items dumplings, eggs in different choices or inamagible Chinese, American fruits, drinks, coffee with noticeable taste difference price but good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Hyatt Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: CHRISTOPHER MICHAEL | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (18)
Other sources (1,002)
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
Violeta V
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La ubicación y bonito hotel Buen desayuno buffet
Alexis
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was beautiful and in a great location. The staff were excellent. I will stay here again.
Allan
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very convenient
Zhanna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’m enjoying staying in the Hyatt
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No assistance on luggages is not expected in this hotel
Qiang
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good location and stuff were very friendly
Sam
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, Good views of city
Yun
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

we stay one night at the hotel. Love the breakfast buffet.
wun ching
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was great. Lady kitchen staff at the Chinese pastry counter was very kind and nice.
Surjit
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a fun stay.
eugene
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My room was nice but HOT! I called and asked them to fix the air conditioning. It took three calls before someone came. After they looked at it, they said give it time and it will get cooler. It never did. I called customer service no less than seven times before I could get someone to respond. They said they would bring me a fan. Somehow they forgot. After 30 minutes I called again. I asked to speak with the manager who after a while apologized and 15 minutes later brought a fan to the room. All I did was blow around hot air. Breakfast was also disappointing. The coffee machines did not offer simple brewed coffee. The toaster was broken. The bacon was raw, the eggs were cold. Very disappointing experience. I made the manager aware of all of my situations and he said thank you sorry for the inconvenience. No explanation, no discount, just more disappointment..
Read More
Jie
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.
Hung
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staffs were very friendly, helpful and professional.
Aakash
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was great
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!
Yuan
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We upgraded to a suite at the hotel, and it was totally worth it. The view from the room was impressive. A 180 degree of the city and the river from 58th floor was breath taking. The room was large and comfortable. The hotel could offer better food options at the club level. However, the drink options were okay. There were near by dining options as the hotel was close to several malls.
Read More
Caelum
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was immaculate and location was incredible. Would absolutely stay here again
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location amazing views at night. Buffet dinner amazing quality food
Orhan
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great views. Good location. Taxi not available outside. Have to walk to maln road cross the street to catch or have the hotel call.
jose
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

a lot of choices probably around 50 to 60 items dumplings, eggs in different choices or inamagible Chinese, American fruits, drinks, coffee with noticeable taste difference price but good
Number of reviews per page
20
40