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Chez Elena Guesthouse
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Chez Elena Guesthouse
Guest Houses
8.0
/10
Very Good
22 reviews
What Guests Say About Their Stay
Keith
10.0
/ 10
Not a central location. Owners willing to help with travel arrangements. Very spacious clean accommodation.
agingerabroad
10.0
/ 10
Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-).
Poppi
10.0
/ 10
The family are very kind and helpful and even picked me up at the airport when I arrived very late at night. They are also creative and there is a cool, arty feel to the place. Enjoyed my stay very much!
In the Area
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Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha, Ecuador
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Chez Elena Guesthouse
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Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha, Ecuador
Discover More About Chez Elena Guesthouse
Location
Staying at Chez Elena Guesthouse is a good choice when you are visiting Quito.
About Chez Elena Guesthouse
The guesthouse’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Chez Elena Guesthouse exclusively for you.
Staying at Chez Elena Guesthouse will surely satisfy you with its great hospitality and affordable price.
All facilities in Chez Elena Guesthouse
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Restaurant
- Smoke-free area
- Safety deposit box
Transportation
- Access to train station (surcharge)
- Shopping center shuttle (surcharge)
- Area shuttle with surcharge
- Beach shuttle (surcharge)
- Valet parking
Things to Do
- Shops
- Hot tub
- Barbecue
- Library
- Discounted Fitness Center
Family-friendly Facilities
- Children club (surcharge)
- Babysitting & childcare (surcharge)
- Toys
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Rooftop terrace
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Business center
- Computer station
Sports and Recreations
- Fitness center
- Game room
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Accessible parking
Nearby Facilities
- Hair salon
Kids and Pets
- Babysitting with surcharge
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Chez Elena Guesthouse
Important Note
- Breakfast fee: approximately USD 3.50 per person
- Airport shuttle fee: USD 39 per room (one way)
- Pet deposit: USD 5 per night
- Pet fee: USD 5 per pet, per night (maximum USD 60 per stay)
- An in-room refrigerator is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 12:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Chez Elena Guesthouse | 16 |
Number of floors in Chez Elena Guesthouse | 6 |
Another facilities in Chez Elena Guesthouse | Laundry service, Tours, Multilingual staff, Express check-in, Luggage storage |
Frequently asked question in Chez Elena Guesthouse
What are available facilities at Chez Elena Guesthouse?
There are top facilites at Chez Elena Guesthouse such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chez Elena Guesthouse?
The standard check-in time at Chez Elena Guesthouse is starting from From 12:00 while the latest check-out time is at Before 12:00
Does Chez Elena Guesthouse provide breakfast?
Yes, Chez Elena Guesthouse provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Chez Elena Guesthouse
Other sources (22)
8.0
Very Good
From 22 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
5.4
Service and Facilites
9.0
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Traveler Reviews Chez Elena Guesthouse
Number of reviews per page
20
40
Top reviews
Pablo
8.0
/10
Reviewed 421 week(s) ago
Expedia Group verified review
The hotel was nice. I went with my family (my wife and little daughter) and we enjoy it. The staff is actually a family and they were very kind and friendly. The food was good, basically homemade. The room was clean, no so big but was enough for us. For the price the accommodation was very good.
Verified traveler
6.0
/10
Reviewed 487 week(s) ago
Expedia Group verified review
Comfortable accommodations with a roof top patio. Breakfast and simple dinner available with advance request. Easy bus access to town. Hard for taxi drivers to find it but map with address is available.
Verified traveler
4.0
/10
Reviewed 495 week(s) ago
Hotels.com verified review
Chez Elena is a bit out of the way with not much within walking distance. We showed up around 7pm and were not given the room we booked. They either don't have access to or don't check their reservations. However, Elena was very nice and cleaned another room for us right away.
The rooms are very, very basic. The curtains did not block light, and I'm sure people could see right into the rooms at night. Hot water was also iffy. I had a hot shower but my husband did not. While removed from Old Town, the neighborhood is still very loud at night and we did not sleep at all. WiFi is also spotty.
The positives are that Elena is extremely nice and accommodating. She made a delicious and generous breakfast, and she even shared with us tortillas made with homemade masa flour her previous guests had gifted to her. She also hunted at length for tape for us to fix a rip in our bag.
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Joy
4.0
/10
Reviewed 498 week(s) ago
Expedia Group verified review
Guesthouse is a correct statement. You are in someone else's home and the owner who is a bit of a moody character lets you know it. Didn't get a warm, fuzzy feeling in this place.
Not very accessible to historic area and not worth the money you save by staying here.
Keith
10.0
/10
Reviewed 515 week(s) ago
Hotels.com verified review
Not a central location. Owners willing to help with travel arrangements. Very spacious clean accommodation.
agingerabroad
10.0
/10
Reviewed 590 week(s) ago
Expedia Group verified review
Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-).
Poppi
10.0
/10
Reviewed 594 week(s) ago
Expedia Group verified review
The family are very kind and helpful and even picked me up at the airport when I arrived very late at night. They are also creative and there is a cool, arty feel to the place. Enjoyed my stay very much!
Verified traveler
8.0
/10
Reviewed 623 week(s) ago
Hotels.com verified review
Convenient family-type atmosphere. Closer to the airport than most. Several steps down from the street and several steps up to our room. Not for handicapped travellers.
Chris
10.0
/10
Reviewed 625 week(s) ago
Hotels.com verified review
I made a quick stay at Chez Elena before heading to the airport the following morning. The proprietors were fantastic hosts. They were friendly, cooked a great dinner, and helped us out with our travel needs (convenient airport shuttle service, for example). It was a pretty small operation and was much more like a homestay than a hotel. The place was a bit difficult to get to (Hotels.com has the wrong address up), and likely requires a taxi to get to anything in the city. The rooms were nice, the building was beautiful, and I wouldn't mind staying there again.
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Steve
8.0
/10
Reviewed 637 week(s) ago
Expedia Group verified review
Although this inn is out of the city, there is a bus stop right outside, and it's about a 20 bus ride to downtown. Paco and Elena are wonderful, friendly people. Their son, Dario, speaks English. They do their own tours, which were excellent.
Excellent value at this guest house. The house is like an art museum. Paco is a noted Ecuadorian artist. The breakfasts are fine. Hot water for showers is limited or missing.
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Verified traveler
6.0
/10
Reviewed 664 week(s) ago
Hotels.com verified review
Excellent servive!!, Great food,
Verified traveler
6.0
/10
Reviewed 683 week(s) ago
Hotels.com verified review
Stay one night at this place. On arrival had to wait on the street for 45min until the owners arrived (in spite of the email sent the previous day). House is nice and clean. The location of the place is far from anything ($15-$20 cab ride from airport)- good thing they offered diner as there are no restaurant nearby. Bring hear plugs for the night: everyone has a dog in the neighbourhood. Very friendly family, good value in spite of location.
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Pam
10.0
/10
Reviewed 700 week(s) ago
Hotels.com verified review
The owners are wonderful, and very friendly.
I will stay there again. You will have to either take a taxi or bus, to get to the tourists sites, but easy to do
Nick
10.0
/10
Reviewed 742 week(s) ago
Hotels.com verified review
This is a very lovely, new, clean, and hospitable hotel. It is a 20 minute bus ride from downtown Quito, which makes it a bit hard to find. I do heartily recommend it, however. Just remember to get the hotel's local number from Hotels.com before you come, so the taxi driver can call to get directions if needed. Alternatively, print the map located on the Hotels.com website and bring it along with you. The owners live right next door. They serve breakfast and dinner. It seems more like a B&B but you have your own private bedroom with its alloted bathroom in the adjoining hallway. The hot water works. Overall, an excellent stay at a quite remarkable price. Oh, the bus line is very convenient into town, picking you up and dropping you off just 100 feet from the hotel. 5 stars except for the location. The wifi signal is weak, but I'll get them to work on it.
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Elizabeth
10.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
It’s a great place to stay! Paco and Elena will make you feel at home. We have stayed 3 times.
Piter
10.0
/10
Reviewed 489 week(s) ago
Expedia Group verified review
De Colores!
Esta Excelentemente ubicada cerca del centro historico de Quito, facil acceso en transporte publico, el trato del personal es excelente. Dios los bendiga!
Armand
8.0
/10
Reviewed 534 week(s) ago
Hotels.com verified review
Un milieu très familial, des gens tres accueillants et tres avenants. Au moins une personne sur place parle français et anglais. On peut obtenir de très bonnes informations sur les points d'intérêts a Quito et dans les environs. Acces facile a la vieille ville de Quito par autobus.
Jorge Enrique Gallego
2.0
/10
Reviewed 578 week(s) ago
Hotels.com verified review
Terrible, no me recibieron en el hotel, que mi reserva estaba cancelada, que no habían habitaciones, fue evidente que tenían sobre vendido el hotel, por el campeonato Latinoamérica de BMX, al evento que fui, a las 2 de la mañana me toco salir a buscar otro hotel y lo encontré gracias a Dios, eso si la confiabilidad que pude tener con Hoteles.com se perdió por completo, es decir no los recomendaría jamás, ni a ese hotel ni a su sitio web... Pues lo que se gestiona con ustedes no los respetan los hoteles así de simple!!
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Verified traveler
10.0
/10
Reviewed 588 week(s) ago
Hotels.com verified review
tres bon et en plus le fils dario parle couramment le francais
Simon
8.0
/10
Reviewed 588 week(s) ago
Expedia Group verified review
Für längere Aufenthalte in quito weniger geeignet, da Taxi oder Busse erforderlich sind. Da Türen und Tor abends geschlossen sind, bereitet der nächtliche Einlass gelegentlich Probleme (man erhält dazu keinen Schlüssel). Sehr freundliche Gastgeber und sehr gutes Essen.
Number of reviews per page
20
40
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