NASS Pinar del Lago

Hotels
7.6
/10
Pleasant
60 reviews

What Guests Say About Their Stay

Tamara

10.0
/ 10
The hotel smelled great. One has to eat breakfast early, otherwise at 8:30 there is not to much variety.

Verified traveler

10.0
/ 10
Location and property are perfect for what I was looking for. Really enjoyed my stay at this property

Paul

10.0
/ 10
This was a trip by my wife and I to visit a government office. From the moment we arrived, we were warmly greeted and staff made sure we were comfortable and had any/all questions answered. Service was superb. No problems attending our meeting as our stay was comfortable and hotel organized.
In the Area
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Avenida Ordoñez Lasso e Higuerillas, Cuenca, Azuay, Ecuador, 010111

Main Facilities

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Restaurant
WiFi
In Cuenca (San Sebastián)
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What's around NASS Pinar del Lago

Avenida Ordoñez Lasso e Higuerillas, Cuenca, Azuay, Ecuador, 010111
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Lobby NASS Pinar del Lago
Lobby 2 NASS Pinar del Lago

Discover More About NASS Pinar del Lago

General


In Cuenca (San Sebastián)

Location


With a stay at NASS Pinar del Lago in Cuenca (San Sebastián), you'll be within a 5-minute drive of Museum of Modern Art and University of Cuenca's Orchid Garden. This hotel is 2.1 mi (3.3 km) from Museum of Extreme Art and 2.1 mi (3.4 km) from Casa de los Arcos Art Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

San Sebastian Plaza - 2.6 km / 1.6 mi
Museum of Modern Art - 2.7 km / 1.7 mi
Iglesia San Sebastián - 2.9 km / 1.8 mi
San Cenaculo Church - 2.9 km / 1.8 mi
Church of Santo Domingo - 3.1 km / 1.9 mi
University of Cuenca's Orchid Garden - 3.2 km / 2 mi
Museum of Extreme Art - 3.2 km / 2 mi
New Cathedral of Cuenca - 3.3 km / 2 mi
Calderon Park - 3.3 km / 2 mi
Convent of the Assumption - 3.3 km / 2.1 mi
San Francisco Plaza Market - 3.3 km / 2.1 mi
Casa de los Arcos Art Museum - 3.3 km / 2.1 mi
Pista De Bicicross Bmx Cuenca - 3.4 km / 2.1 mi
Galeria FVega - 3.5 km / 2.2 mi
Sombrero Museum - 3.5 km / 2.2 mi

The nearest airports are:
Cuenca (CUE-Mariscal Lamar) - 6.2 km / 3.9 mi
Jose Joaquin de Olmedo Intl. Airport (GYE) - 192.8 km / 119.8 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 17 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in NASS Pinar del Lago

Common Space NASS Pinar del Lago
Common Space
Lobby NASS Pinar del Lago
Lobby
Exterior NASS Pinar del Lago
Exterior
Others NASS Pinar del Lago
Others
Restaurant NASS Pinar del Lago
Restaurant

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Front desk
  • Tours

Transportation

  • Area shuttle with surcharge
  • Airport transfer

General

  • Banquet
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Accommodation Policy & General Information in NASS Pinar del Lago

Important Note
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Pet fee: USD 8 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Essential workers only - NO, No elevators

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NASS Pinar del Lago
17
Another facilities in NASS Pinar del Lago
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in NASS Pinar del Lago

What are available facilities at NASS Pinar del Lago?
There are top facilites at NASS Pinar del Lago such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at NASS Pinar del Lago?
The standard check-in time at NASS Pinar del Lago is starting from From 14:00 while the latest check-out time is at Before 12:00
Does NASS Pinar del Lago provide breakfast?
Yes, NASS Pinar del Lago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of NASS Pinar del Lago?
NASS Pinar del Lago is a 3.5-star hotel.
How many rooms are available at NASS Pinar del Lago?
NASS Pinar del Lago has 17 rooms in total.
See All

More Reviews from Other Guests in NASS Pinar del Lago

7.6
Pleasant
From 60 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NASS Pinar del Lago

Number of reviews per page
20
40
Top reviews
Winnona
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sadly, I did not stay at this property. Before arriving, I called 3 times and sent an email to ask about an early check in. No answer. Took a taxi to come in person to ask directly at 8:30am. Stood at the locked door for 5 minutes after pressing the bell repeatedly. No one at the front desk. Returned at 7pm to let them know I was not staying. Rang the bell. Again, no one there. Do they have certain hours for the front desk? Ended up staying at Hotel Oro Verde just down the street where the staff always greets you and asks to take your luggage.
Read More
Jodie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The lady was nice, and the room was clean. Our issue was that they did not accept our Capital one card and we had to pay in cash.
Vivi
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Perform the review and care of the bathtub, check the cabinets since they were with moisture in room 209
Edith
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

buen servicio y atencion
Elizabeth
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Pleasant reception at the front desk. Room had no soap or shampoo products in the shower, and no glasses available. Window blinds were stained, not pretty. Breakfast was mediocre.
MONICA
icon-Business Family
Business Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Muy recomendable
Maria
2.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The internet doesn’t work in the rooms, the hair dryer didn’t work either, the parking is very far from the main lobby
Maria
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Staff was nice but i had to go around the hotel to find a person around.
Daniel
icon-Business
Business
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

The only good thing is that the hotel is very cheap. Bed had hairs in it, TV remote didn't work, very noisy, light coming into the room,
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4.0
/10
Reviewed 277 week(s) ago

Expedia Group verified review

La habitación tenía un fuerte olor a cloro, no tenía toallas y el control del televisor no servía. Las sábanas de las almohadas estaban con manchas amarillas y no había ni calefacción y un teléfono. El precio del hotel es muy bajo, pero no lo vale.
Tamara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The hotel smelled great. One has to eat breakfast early, otherwise at 8:30 there is not to much variety.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

En muy malas condiciones los colchones y almohadas de las habitación.
Verified traveler
icon-Business Family
Business Family
10.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

Location and property are perfect for what I was looking for. Really enjoyed my stay at this property
Francisco
8.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

It’s a good place if you want to save money. It has the basic features that you need for staying a couple of nights: WiFi, a clean and comfortable room and is five dollars away from the airport.
Paul
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

This was a trip by my wife and I to visit a government office. From the moment we arrived, we were warmly greeted and staff made sure we were comfortable and had any/all questions answered. Service was superb. No problems attending our meeting as our stay was comfortable and hotel organized.
mauricio
2.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

I call them 12 hours in advance trying to re confirm my reservation even that when I arrive at the Hotel my reservation was not available. The hotel was full. Even that the person in the front desk help us giving us options.
Anny
2.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

Terrible service, they don't have a 24 hour reception so if you want to park your car after 10pm you can't.. we had to wait more than 30 min for someone to open the door for us.. we waited in the rain and cold and the next day no one even apologize. They don't warn you about this on the check in. Also I found hairs on my pillow the first night we arrive which means they don't change the linens between guests.the room also had a funny smell it came from the sink next to the fridge. Overall it was a bad experience I will never come back there and I don't recommend people to stay there. Oh also the day I arrive they didn't respect the price that was book on the website they charge me extra and when I wanted to pay with credit card they said they will charge 10% more for using the card. So I had to pay cash.
Read More
Rita
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

When I checked into hotel the staff was very friendly and helpful, had a Bi-Lingual speaking person at front desk which was great since I speak very little Spanish. I confirmed that they did have TV in room but I forgot to ask if it had English channels which I found it did not. I went back to check-in counter and stated I would like a refund I wanted to have TV in English. The Staff contacted the owner who came and spoke with me and once he heard my request and why he could not of been more gracious and helpful, not only did he give me back my refund he found us another nice hotel ( Engish channels) and even got us a taxi to take. us there. The owner stated that he has ordered Direct TV which is the cable you need to have English channels. He was very pleasant and also told us of other upgrades he had done and is planning.l look forward to staying here on my next visit to Cuenca.. Lovely hotel in great location.
Read More
Fabian
8.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

It was a good experience in this hotel, nice and clean to rest, Location good when you have car to move but stil Nice
GONZALO
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tiene una muy buena relación calidad/precio. Creo que necesita más personal, mejorar la calidad del desayuno… pero es un lugar adecuado para dormir en Cuenca.
Number of reviews per page
20
40

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Lobby 4 NASS Pinar del Lago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
7.6
Pleasant
From 60 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NASS Pinar del Lago

Number of reviews per page
20
40
Top reviews
Winnona
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sadly, I did not stay at this property. Before arriving, I called 3 times and sent an email to ask about an early check in. No answer. Took a taxi to come in person to ask directly at 8:30am. Stood at the locked door for 5 minutes after pressing the bell repeatedly. No one at the front desk. Returned at 7pm to let them know I was not staying. Rang the bell. Again, no one there. Do they have certain hours for the front desk? Ended up staying at Hotel Oro Verde just down the street where the staff always greets you and asks to take your luggage.
Read More
Jodie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The lady was nice, and the room was clean. Our issue was that they did not accept our Capital one card and we had to pay in cash.
Vivi
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Perform the review and care of the bathtub, check the cabinets since they were with moisture in room 209
Edith
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

buen servicio y atencion
Elizabeth
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Pleasant reception at the front desk. Room had no soap or shampoo products in the shower, and no glasses available. Window blinds were stained, not pretty. Breakfast was mediocre.
MONICA
icon-Business Family
Business Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Muy recomendable
Maria
2.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The internet doesn’t work in the rooms, the hair dryer didn’t work either, the parking is very far from the main lobby
Maria
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Staff was nice but i had to go around the hotel to find a person around.
Daniel
icon-Business
Business
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

The only good thing is that the hotel is very cheap. Bed had hairs in it, TV remote didn't work, very noisy, light coming into the room,
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4.0
/10
Reviewed 277 week(s) ago

Expedia Group verified review

La habitación tenía un fuerte olor a cloro, no tenía toallas y el control del televisor no servía. Las sábanas de las almohadas estaban con manchas amarillas y no había ni calefacción y un teléfono. El precio del hotel es muy bajo, pero no lo vale.
Tamara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The hotel smelled great. One has to eat breakfast early, otherwise at 8:30 there is not to much variety.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

En muy malas condiciones los colchones y almohadas de las habitación.
Verified traveler
icon-Business Family
Business Family
10.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

Location and property are perfect for what I was looking for. Really enjoyed my stay at this property
Francisco
8.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

It’s a good place if you want to save money. It has the basic features that you need for staying a couple of nights: WiFi, a clean and comfortable room and is five dollars away from the airport.
Paul
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

This was a trip by my wife and I to visit a government office. From the moment we arrived, we were warmly greeted and staff made sure we were comfortable and had any/all questions answered. Service was superb. No problems attending our meeting as our stay was comfortable and hotel organized.
mauricio
2.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

I call them 12 hours in advance trying to re confirm my reservation even that when I arrive at the Hotel my reservation was not available. The hotel was full. Even that the person in the front desk help us giving us options.
Anny
2.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

Terrible service, they don't have a 24 hour reception so if you want to park your car after 10pm you can't.. we had to wait more than 30 min for someone to open the door for us.. we waited in the rain and cold and the next day no one even apologize. They don't warn you about this on the check in. Also I found hairs on my pillow the first night we arrive which means they don't change the linens between guests.the room also had a funny smell it came from the sink next to the fridge. Overall it was a bad experience I will never come back there and I don't recommend people to stay there. Oh also the day I arrive they didn't respect the price that was book on the website they charge me extra and when I wanted to pay with credit card they said they will charge 10% more for using the card. So I had to pay cash.
Read More
Rita
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

When I checked into hotel the staff was very friendly and helpful, had a Bi-Lingual speaking person at front desk which was great since I speak very little Spanish. I confirmed that they did have TV in room but I forgot to ask if it had English channels which I found it did not. I went back to check-in counter and stated I would like a refund I wanted to have TV in English. The Staff contacted the owner who came and spoke with me and once he heard my request and why he could not of been more gracious and helpful, not only did he give me back my refund he found us another nice hotel ( Engish channels) and even got us a taxi to take. us there. The owner stated that he has ordered Direct TV which is the cable you need to have English channels. He was very pleasant and also told us of other upgrades he had done and is planning.l look forward to staying here on my next visit to Cuenca.. Lovely hotel in great location.
Read More
Fabian
8.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

It was a good experience in this hotel, nice and clean to rest, Location good when you have car to move but stil Nice
GONZALO
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tiene una muy buena relación calidad/precio. Creo que necesita más personal, mejorar la calidad del desayuno… pero es un lugar adecuado para dormir en Cuenca.
Number of reviews per page
20
40