Santa Lucia House - Forum

Hotels
9.4
/10
Exceptional
518 reviews

What Guests Say About Their Stay

gina

10.0
/ 10
It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!

Harriet

10.0
/ 10
The building is a beautiful and charming example of colonial Spanish architecture, complete with two enclosed "courtyards". The complimentary breakfast included eggs with choice of veggies and preparation, yogurt with copious fresh fruit and granola, a selection of fresh breads, fresh squeezed fruit juice, and choice of delicious coffee or hot chocolate. The staff members were very friendly and helpful; most spoke English, all spoke Spanish. The location was within several minutes walking distance of the center of the Historic District (restaurants, cathedrals, museums, markets).Our room was small but we managed nicely with creative use of the closet, bedside tables, and bathroom storage.

Stuart

10.0
/ 10
Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
In the Area
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Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, Ecuador, 010150

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at Santa Lucia House - Forum is a good choice when you are visiting Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Santa Lucia House - Forum

Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, Ecuador, 010150
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Lobby Santa Lucia House - Forum
Lobby 2 Santa Lucia House - Forum

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Location


Staying at Santa Lucia House - Forum is a good choice when you are visiting Cuenca.

About Santa Lucia House - Forum

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Santa Lucia House - Forum is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Santa Lucia House - Forum.

All facilities in Santa Lucia House - Forum

Bar, Cafe and Lounge Santa Lucia House - Forum
Bar, Cafe and Lounge
Entertainment Facility Santa Lucia House - Forum
Entertainment Facility
Functional Hall Santa Lucia House - Forum
Functional Hall
Common Space Santa Lucia House - Forum
Common Space
Lobby Santa Lucia House - Forum
Lobby

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Santa Lucia House - Forum

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Contactless check-out is available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, No cribs (infant beds) available, Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours, No rollaway/extra beds available, Minimum age for negative COVID-19 test result requirement: 10, COVID-19 vaccine must have been received a minimum number of days before check-in: 14, Minimum age for proof of COVID-19 vaccination requirement: 10, Guests must provide health documentation, Guests must provide a negative COVID-19 test result, No elevators

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Santa Lucia House - Forum
12
Another facilities in Santa Lucia House - Forum
Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Santa Lucia House - Forum

What are available facilities at Santa Lucia House - Forum?
There are top facilites at Santa Lucia House - Forum such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Santa Lucia House - Forum?
The standard check-in time at Santa Lucia House - Forum is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Santa Lucia House - Forum provide breakfast?
Yes, Santa Lucia House - Forum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Santa Lucia House - Forum?
Santa Lucia House - Forum is a 4.0-star hotel.
How many rooms are available at Santa Lucia House - Forum?
Santa Lucia House - Forum has 12 rooms in total.
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More Reviews from Other Guests in Santa Lucia House - Forum

9.4
Exceptional
From 518 reviews
Cleanliness

9.8

Room Comfort

8.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Santa Lucia House - Forum

Number of reviews per page
20
40
Top reviews
gina
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!
Lisbeth
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service including breakfast
Harriet
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The building is a beautiful and charming example of colonial Spanish architecture, complete with two enclosed "courtyards". The complimentary breakfast included eggs with choice of veggies and preparation, yogurt with copious fresh fruit and granola, a selection of fresh breads, fresh squeezed fruit juice, and choice of delicious coffee or hot chocolate. The staff members were very friendly and helpful; most spoke English, all spoke Spanish. The location was within several minutes walking distance of the center of the Historic District (restaurants, cathedrals, museums, markets).Our room was small but we managed nicely with creative use of the closet, bedside tables, and bathroom storage.
Read More
Lei
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
Lei
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
Kevin
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Over the last thirty-five years I have stayed in perhaps 1,800 hotels in thirty countries. I would stay at Santa Lucia again. Gladly.
Henry
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
Luis
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.
Rebeca
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was awesome!!! Definitely I will stayed there again. 10/10
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This place was great! Helpful staff, clean rooms and perfect location
Carmen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very comfortable and safe
GABRIELA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is perfect. It is well ubicated, the only thing they can improve is abolut de courtains, they doesn´t close perfectly and it is easy to see other people what is happening inside the room.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room and all the hotel areas were very clean. The breakfast was varied and good. The hotel area is congested and too close to the market. Commercial area.
Dustin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything is very clean and well maintained. Staff is friendly. Free breakfast is very satisfying. Only drawback is the noisy wood floors make it hard to quietly walk around at night, but not a deal breaker.
CLEMENTE
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

All the employees very helpful and friendly, breakfast really good and delicious, room very clean with everything needed.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was and is still great, and I extended my stay. Staff are professional, friendly, and helpful. Many different places to eat and other shops/items are in walking distances.
Jacques
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff. Room. Location.
Pascal
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very well maintained place. Staff is super friendly and helpful. Breakfast has standard options and rooms are made up every day.
Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Mi paso por esta propiedad estuvo fantastica
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Santa Lucia House - Forum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
9.4
Exceptional
From 518 reviews
Cleanliness

9.8

Room Comfort

8.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Santa Lucia House - Forum

Number of reviews per page
20
40
Top reviews
gina
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!
Lisbeth
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service including breakfast
Harriet
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The building is a beautiful and charming example of colonial Spanish architecture, complete with two enclosed "courtyards". The complimentary breakfast included eggs with choice of veggies and preparation, yogurt with copious fresh fruit and granola, a selection of fresh breads, fresh squeezed fruit juice, and choice of delicious coffee or hot chocolate. The staff members were very friendly and helpful; most spoke English, all spoke Spanish. The location was within several minutes walking distance of the center of the Historic District (restaurants, cathedrals, museums, markets).Our room was small but we managed nicely with creative use of the closet, bedside tables, and bathroom storage.
Read More
Lei
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
Lei
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
Kevin
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Over the last thirty-five years I have stayed in perhaps 1,800 hotels in thirty countries. I would stay at Santa Lucia again. Gladly.
Henry
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
Luis
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.
Rebeca
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was awesome!!! Definitely I will stayed there again. 10/10
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This place was great! Helpful staff, clean rooms and perfect location
Carmen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very comfortable and safe
GABRIELA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is perfect. It is well ubicated, the only thing they can improve is abolut de courtains, they doesn´t close perfectly and it is easy to see other people what is happening inside the room.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room and all the hotel areas were very clean. The breakfast was varied and good. The hotel area is congested and too close to the market. Commercial area.
Dustin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything is very clean and well maintained. Staff is friendly. Free breakfast is very satisfying. Only drawback is the noisy wood floors make it hard to quietly walk around at night, but not a deal breaker.
CLEMENTE
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

All the employees very helpful and friendly, breakfast really good and delicious, room very clean with everything needed.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was and is still great, and I extended my stay. Staff are professional, friendly, and helpful. Many different places to eat and other shops/items are in walking distances.
Jacques
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff. Room. Location.
Pascal
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very well maintained place. Staff is super friendly and helpful. Breakfast has standard options and rooms are made up every day.
Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Mi paso por esta propiedad estuvo fantastica
Number of reviews per page
20
40