Santa Lucia House - Forum

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9.4
/10
Exceptional
533 reviews

What Guests Say About Their Stay

Amanda

10.0
/ 10
We stayed there for a long weekend. We were 8 people in four rooms. The hotel is located in the heart of the historical district, walking distance from Cuenca’s main attractions. The staff was amazing, incredibly helpful, accommodating and went out of their way to please us. They were truly outstanding. Will definitely stay there again.

Teresa

10.0
/ 10
Beautiful facility, comfortable beds, delicious breakfast and kind, attentive staff. Very close to parque Calderon (UNESCO world heritage site). Stayed here for a few days several years ago and the hotel staff arranged a tour to Cajas National Park.

John

10.0
/ 10
Wonderful property. Amazing staff. Excellent breakfast. Right in the middle of the downtown area.
In the Area
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Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, Ecuador, 010150

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at Santa Lucia House - Forum is a good choice when you are visiting Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Santa Lucia House - Forum

Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, Ecuador, 010150
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General


In Cuenca (Downtown Cuenca)

Location


With a stay at Santa Lucia House - Forum in Cuenca (Downtown Cuenca), you'll be steps from Plaza Rotary Market and 5 minutes by foot from Calderon Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Church of Santo Domingo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Rotary Market - 0.2 km / 0.1 mi
Calderon Park - 0.4 km / 0.2 mi
Church of Santo Domingo - 0.5 km / 0.3 mi
New Cathedral of Cuenca - 0.5 km / 0.3 mi
Convent of the Assumption - 0.6 km / 0.4 mi
Museum of the Canari Identity - 0.6 km / 0.4 mi
Las Conceptas Museum - 0.7 km / 0.4 mi
San Blas Park - 0.7 km / 0.4 mi
San Francisco Plaza Market - 0.8 km / 0.5 mi
San Cenaculo Church - 0.8 km / 0.5 mi
Río Tomebamba & Calle Larga - 0.9 km / 0.5 mi
Inter-American Center of Popular Arts - 1 km / 0.6 mi
Museum of the Aboriginal Cultures - 1 km / 0.6 mi
Sombrero Museum - 1 km / 0.6 mi
Casa de los Arcos Art Museum - 1.1 km / 0.7 mi

The preferred airport for Santa Lucia House - Forum is Cuenca (CUE-Mariscal Lamar) - 2.9 km / 1.8 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

All facilities in Santa Lucia House - Forum

Entertainment Facility Santa Lucia House - Forum
Entertainment Facility
Common Space Santa Lucia House - Forum
Common Space
Lobby Santa Lucia House - Forum
Lobby
Accommodation Services Santa Lucia House - Forum
Accommodation Services
Exterior Santa Lucia House - Forum
Exterior

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Santa Lucia House - Forum

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Contactless check-out is available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, No cribs (infant beds) available, Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours, No rollaway/extra beds available, Minimum age for negative COVID-19 test result requirement: 10, COVID-19 vaccine must have been received a minimum number of days before check-in: 14, Minimum age for proof of COVID-19 vaccination requirement: 10, Guests must provide health documentation, Guests must provide a negative COVID-19 test result, No elevators

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Santa Lucia House - Forum
12
Another facilities in Santa Lucia House - Forum
Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Santa Lucia House - Forum

What are available facilities at Santa Lucia House - Forum?
There are top facilites at Santa Lucia House - Forum such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Santa Lucia House - Forum?
The standard check-in time at Santa Lucia House - Forum is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Santa Lucia House - Forum provide breakfast?
Yes, Santa Lucia House - Forum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Santa Lucia House - Forum?
Santa Lucia House - Forum is a 4.0-star hotel.
How many rooms are available at Santa Lucia House - Forum?
Santa Lucia House - Forum has 12 rooms in total.
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More Reviews from Other Guests in Santa Lucia House - Forum

9.4
Exceptional
From 533 reviews
Cleanliness

9.8

Room Comfort

8.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Santa Lucia House - Forum

Number of reviews per page
20
40
Top reviews
Amanda
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed there for a long weekend. We were 8 people in four rooms. The hotel is located in the heart of the historical district, walking distance from Cuenca’s main attractions. The staff was amazing, incredibly helpful, accommodating and went out of their way to please us. They were truly outstanding. Will definitely stay there again.
Read More
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

bien
Teresa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful facility, comfortable beds, delicious breakfast and kind, attentive staff. Very close to parque Calderon (UNESCO world heritage site). Stayed here for a few days several years ago and the hotel staff arranged a tour to Cajas National Park.
Marcela
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff and nice breakfast menu
John
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful property. Amazing staff. Excellent breakfast. Right in the middle of the downtown area.
Rembrandt
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel staff were courteous and helpful, the living space was well-kept and clean, and the atmosphere was wonderful.
Dallas
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location is fantastic and the breakfast is very good especially because it's included. Our qhole group loved the breakfast
WAYNE
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

very good
gina
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!
Lisbeth
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent service including breakfast
Harriet
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The building is a beautiful and charming example of colonial Spanish architecture, complete with two enclosed "courtyards". The complimentary breakfast included eggs with choice of veggies and preparation, yogurt with copious fresh fruit and granola, a selection of fresh breads, fresh squeezed fruit juice, and choice of delicious coffee or hot chocolate. The staff members were very friendly and helpful; most spoke English, all spoke Spanish. The location was within several minutes walking distance of the center of the Historic District (restaurants, cathedrals, museums, markets).Our room was small but we managed nicely with creative use of the closet, bedside tables, and bathroom storage.
Read More
Lei
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room
Lei
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room
Kevin
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Over the last thirty-five years I have stayed in perhaps 1,800 hotels in thirty countries. I would stay at Santa Lucia again. Gladly.
Henry
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
Luis
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.
Rebeca
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was awesome!!! Definitely I will stayed there again. 10/10
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This place was great! Helpful staff, clean rooms and perfect location
Carmen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very comfortable and safe
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Santa Lucia House - Forum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.4
Exceptional
From 533 reviews
Cleanliness

9.8

Room Comfort

8.8

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Santa Lucia House - Forum

Number of reviews per page
20
40
Top reviews
Amanda
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed there for a long weekend. We were 8 people in four rooms. The hotel is located in the heart of the historical district, walking distance from Cuenca’s main attractions. The staff was amazing, incredibly helpful, accommodating and went out of their way to please us. They were truly outstanding. Will definitely stay there again.
Read More
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

bien
Teresa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful facility, comfortable beds, delicious breakfast and kind, attentive staff. Very close to parque Calderon (UNESCO world heritage site). Stayed here for a few days several years ago and the hotel staff arranged a tour to Cajas National Park.
Marcela
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff and nice breakfast menu
John
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful property. Amazing staff. Excellent breakfast. Right in the middle of the downtown area.
Rembrandt
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel staff were courteous and helpful, the living space was well-kept and clean, and the atmosphere was wonderful.
Dallas
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location is fantastic and the breakfast is very good especially because it's included. Our qhole group loved the breakfast
WAYNE
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

very good
gina
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!
Lisbeth
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent service including breakfast
Harriet
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The building is a beautiful and charming example of colonial Spanish architecture, complete with two enclosed "courtyards". The complimentary breakfast included eggs with choice of veggies and preparation, yogurt with copious fresh fruit and granola, a selection of fresh breads, fresh squeezed fruit juice, and choice of delicious coffee or hot chocolate. The staff members were very friendly and helpful; most spoke English, all spoke Spanish. The location was within several minutes walking distance of the center of the Historic District (restaurants, cathedrals, museums, markets).Our room was small but we managed nicely with creative use of the closet, bedside tables, and bathroom storage.
Read More
Lei
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room
Lei
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room
Kevin
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Over the last thirty-five years I have stayed in perhaps 1,800 hotels in thirty countries. I would stay at Santa Lucia again. Gladly.
Henry
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
Luis
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.
Rebeca
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was awesome!!! Definitely I will stayed there again. 10/10
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This place was great! Helpful staff, clean rooms and perfect location
Carmen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very comfortable and safe
Number of reviews per page
20
40