We stayed there for a long weekend. We were 8 people in four rooms. The hotel is located in the heart of the historical district, walking distance from Cuenca’s main attractions. The staff was amazing, incredibly helpful, accommodating and went out of their way to please us. They were truly outstanding. Will definitely stay there again.

bien

Beautiful facility, comfortable beds, delicious breakfast and kind, attentive staff. Very close to parque Calderon (UNESCO world heritage site). Stayed here for a few days several years ago and the hotel staff arranged a tour to Cajas National Park.

Friendly staff and nice breakfast menu

Wonderful property. Amazing staff. Excellent breakfast. Right in the middle of the downtown area.

The hotel staff were courteous and helpful, the living space was well-kept and clean, and the atmosphere was wonderful.

The location is fantastic and the breakfast is very good especially because it's included. Our qhole group loved the breakfast

very good

It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!

Excellent service including breakfast

The building is a beautiful and charming example of colonial Spanish architecture, complete with two enclosed "courtyards". The complimentary breakfast included eggs with choice of veggies and preparation, yogurt with copious fresh fruit and granola, a selection of fresh breads, fresh squeezed fruit juice, and choice of delicious coffee or hot chocolate. The staff members were very friendly and helpful; most spoke English, all spoke Spanish. The location was within several minutes walking distance of the center of the Historic District (restaurants, cathedrals, museums, markets).Our room was small but we managed nicely with creative use of the closet, bedside tables, and bathroom storage.

Clean room

Clean room

Over the last thirty-five years I have stayed in perhaps 1,800 hotels in thirty countries. I would stay at Santa Lucia again. Gladly.

Yes

Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.

The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.

It was awesome!!! Definitely I will stayed there again. 10/10

This place was great! Helpful staff, clean rooms and perfect location

Very comfortable and safe