Beech Hill Hotel & Spa

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8.8
/10
Very Good
243 reviews

What Guests Say About Their Stay

Simon

10.0
/ 10
This hotel is in a refurbishment stage and work is on going but the hotel have worked hard to minimise the impact on residents. Work is evident around the new infinity pool and spa area and in some of the rooms as they work through the hotel. Part of the car park was clearly used by the builders but it did not have any impact our stay. The food was excellent and sitting out on the terrace enabled conversations with other guests with enviable views of the lake and even the spectacle of low flying military aircraft across the lake. Truly memorable and enjoyable. We tried the spa with indoor jacuzzis, steam room, sauna and pool with loungers. Robes, slippers and towels provided in your room due to part of the spa area being under construction. Again it was lovely. We found all staff to be very friendly and accommodating and we had a lovely time in an excellent location. Our room had been refurbished and had a lovely modern tiled shower room with heated towel rail, large tv, big bed and had all the extras like iron and ironing board, hairdryer, tea/coffee facilities, biscuits and mini chocolate mint cakes, fitted wardrobe, desk with chair, balcony with bistro table and chairs and lake views. Note our balcony was fully useable but not completely finished with the paint work on the railings needing a little refresh. Great If you can cope with a little disruption for great views and location or wait and it will be a fantastic hotel when finished and we certainly hope to return.

Gary

10.0
/ 10
Asked for a ground floor room when i noticed no lifts as my wife has trouble with stairs now. Was given a beautiful ground floor room on same level as bar/restaurant. The room had a massive picture window with unbeatable view of lake. Same view from bar/restaurant which also has outside deck area. The pool area was great but had to tackle several flights of stairs. Breakfast good and had evening meals twice in the restaurant also good. Friendly/helpful staff.

Umair

10.0
/ 10
Morgan and Keira at reception. Legends. What a stay. Beautiful view, spa and room. Will be staying here again.
In the Area
See Map
Newby Bridge Road, South Lakeland, Cartmel Fell, Cumbria, England, LA23 3LR

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Beech Hill Hotel & Spa is located in area / city Cartmel Fell. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Beech Hill Hotel & Spa

Newby Bridge Road, South Lakeland, Cartmel Fell, Cumbria, England, LA23 3LR
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Location


Beech Hill Hotel & Spa is located in area / city Cartmel Fell.

About Beech Hill Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Beech Hill Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Beech Hill Hotel & Spa.

All facilities in Beech Hill Hotel & Spa

Swimming Pool Beech Hill Hotel & Spa
Swimming Pool
Entertainment Facility Beech Hill Hotel & Spa
Entertainment Facility
Common Space Beech Hill Hotel & Spa
Common Space
Lobby Beech Hill Hotel & Spa
Lobby
Exterior Beech Hill Hotel & Spa
Exterior

Things to Do

  • Spa
  • Indoor pool
  • Picnic area
  • Garden
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Vegetarian meal
  • Breakfast

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Beech Hill Hotel & Spa

Important Note
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Rollaway bed fee: GBP 40 per night
  • Facilities fee: GBP 20.00 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Beech Hill Hotel & Spa
57
Number of floors in Beech Hill Hotel & Spa
7
Another facilities in Beech Hill Hotel & Spa
Spa, Indoor pool, Picnic area, Garden, Sauna

Frequently asked question in Beech Hill Hotel & Spa

What are available facilities at Beech Hill Hotel & Spa?
There are top facilites at Beech Hill Hotel & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Beech Hill Hotel & Spa?
The standard check-in time at Beech Hill Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Beech Hill Hotel & Spa provide breakfast?
Yes, Beech Hill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Beech Hill Hotel & Spa?
Beech Hill Hotel & Spa is a 4.0-star hotel.
How many floors does Beech Hill Hotel & Spa have?
Beech Hill Hotel & Spa has 7 floors.
See All

More Reviews from Other Guests in Beech Hill Hotel & Spa

8.8
Very Good
From 243 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Beech Hill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely clean neat new room. Food was lovely and staff were very efficient and friendly.
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel is in a refurbishment stage and work is on going but the hotel have worked hard to minimise the impact on residents. Work is evident around the new infinity pool and spa area and in some of the rooms as they work through the hotel. Part of the car park was clearly used by the builders but it did not have any impact our stay. The food was excellent and sitting out on the terrace enabled conversations with other guests with enviable views of the lake and even the spectacle of low flying military aircraft across the lake. Truly memorable and enjoyable. We tried the spa with indoor jacuzzis, steam room, sauna and pool with loungers. Robes, slippers and towels provided in your room due to part of the spa area being under construction. Again it was lovely. We found all staff to be very friendly and accommodating and we had a lovely time in an excellent location. Our room had been refurbished and had a lovely modern tiled shower room with heated towel rail, large tv, big bed and had all the extras like iron and ironing board, hairdryer, tea/coffee facilities, biscuits and mini chocolate mint cakes, fitted wardrobe, desk with chair, balcony with bistro table and chairs and lake views. Note our balcony was fully useable but not completely finished with the paint work on the railings needing a little refresh. Great If you can cope with a little disruption for great views and location or wait and it will be a fantastic hotel when finished and we certainly hope to return.
Read More
Gary
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice stay
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Asked for a ground floor room when i noticed no lifts as my wife has trouble with stairs now. Was given a beautiful ground floor room on same level as bar/restaurant. The room had a massive picture window with unbeatable view of lake. Same view from bar/restaurant which also has outside deck area. The pool area was great but had to tackle several flights of stairs. Breakfast good and had evening meals twice in the restaurant also good. Friendly/helpful staff.
Read More
Kathy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is lovely. We arrived to find we had been upgraded from the snug to a double bedroom with a view which was lovely. But disappointed not to have a bath even after an upgrade though. There are a lot of stairs to get anywhere, which was fine but worth noting. There is access to the lake outside via a path and some stairs which is lovely. The spa was great but as they are doing some work on it the outside bit wasn't available. This was fine as we were alerted to this, but there were also no changing facilities which we were not made aware of until we arrived. This meant walking through the hotel in the very snug dressing gown and slippers they provided, which was not ideal. It also meant that you could not access the spa after checking out as there was nowhere.to change, which wss a shame. All the staff were brilliant and the restaurant/bar/lounge area was great. We were not overly impressed with the food though. I didn't want much for tea and fancied the goats cheese balls off the small bites menu, but they had run out. So I ordered fish goujons and was presented with a pile of fish fingers - not very gourmet and definitely over priced! At breakfast we were asked for our cooked order before we had sat down and it arrived before we had chance to make the toast. We both had poached eggs which were a little undercooked, which was a shame. The continental selection was good though. Overall, a nice stay and we would return but would probably not have our tea there.
Read More
Umair
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Morgan and Keira at reception. Legends. What a stay. Beautiful view, spa and room. Will be staying here again.
Bradley
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful room with amazing view. We thoroughly enjoyed the food both at breakfast and evening meal. Would come again in a heartbeat!
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was very clean and all the staff most helpful. Breakfast and other meals were well presented. Unfortunately the hotel is built on a steep slope and the frequency of stairs was a problem for us elderly persons, but we would use this hotel again. Thank you for a pleasant week
Audrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was lovely, junior suite 64. Reception staff were very helpful, with requests for a fridge,a more comfortable chair for my husband, and sorting out tv. Breakfast was really nice. It was a shame weather could have been better, but did not stop us from going places.
Duncan
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location particularly if you like jets and the lake
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is in a great location and enjoys a lovely reception with bar area and amazing views over lake Windermere. The staff are super friendly and the spa is just great. Food was excellent having eaten evening meal and breakfast with all cooked fresh to order. Recommend and will stay again
Shivani
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom wasnt cleaned wel
Yvonne
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An almost satisfactory stay in what could be a fabulous hotel. Of note: Staff were very helpful and friendly. The interior of the hotel is nice enough. I stayed in a recently refurbished room which was clean and fresh. There are little bits that make it seem that corners have been cut though - no safe in the room and no do not disturb sign or similar to let housekeeping know you're sleeping. Some of the finishes look a little rushed - perhaps there's still snagging to do. Same goes for the spa area - nice but just lacks a certain something. On my last morning, there was chewing gum and hairbands on the side of one of the hot tubs first thing upon opening so clearly no cleaning done before opening. As you walk around the hotel there are little glimpses to patio areas that are overgrown with weeds, some of the windows are dirty, even the sign at the front of the hotel could do with a good scrub - all easy fixes but these bits just make the place look shabby. The construction work could be a bit more considerate too - starts at 8am. I'd asked for a quiet room as I needed to sleep in on my first day but I was awoken early by building work (which I had been pre warned about but I'd also been told I'd have a quiet room). This hotel has huge potential and hopefully they will get their act together once the building work and a bit of general maintenance is complete. Of course, what really sells this place is the amazing view over the lake - simply stunning.
Read More
Liv
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

so amazing definitely returning was so upset when it was time to leave!!
David
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel, all the staff we dealt with were very polite and friendly. The cooked breakfast was cooked fresh, we had one evening meal which was very nice. The only downside was that the Spa was being renovated, I would definitely use this hotel again.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was simply a perfect 10 on every account. It was an amazing stay in a splendid hotel. The staff from the reception to the maintenance staff were so friendly and welcoming. The young lady supervising the spa area was marvellous and so accommodating. The room with a view of the lakes was very pleasant and inviting. Very comfortable in every aspect. The amenities were great for spending quality time in the swimming pool, sauna, steam room and Jacuzzi. Never overcrowded. Pleasing atmosphere. The bar was well maintained and stocked with various alcoholic and soft beverages. The carte menu was great and enough entries to satisfy one’s tastes. The food which we ordered was cooked to our taste and liking and delicious too. All the staff were so friendly and polite which made our short stay so enjoyable. Thanks to you all for a perfect stay.
Read More
Carole-ann
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay beautiful hotel, staff were great. As a travel agent the only thing id personally expect is better amenities in the room such as coffee machine ect. I think for the price you pay for a room these could be an improvement. Everything else was great!
Gina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All staff were lovely and very friendly
Eric
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fab midweek break
Jamie
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We stayed for two nights after booking what was advertised as a four‑star relaxing luxury spa hotel with spectacular views. Unfortunately, our experience fell far short of those expectations. On arrival, the hotel was clearly under renovation, with builders present and brick dust throughout parts of the property. The hotel is also located directly on a very busy main road, which significantly impacts the sense of peace and relaxation. While the reception and restaurant areas appear to have been recently refreshed, the remainder of the hotel feels tired and run down. We paid extra for a suite advertised with lake views; however, these views are only visible if standing up. When seated, the view is completely blocked by the wooden balcony. The balcony furniture was broken and unusable, and there were cobwebs above the bed that gave the room a neglected feel. The bathroom was extremely small, to the point that toiletries had to be stored in the bedroom, and there were visible holes and marks on the walls. Noise was another issue, with very thin walls and constant traffic noise from the road. The outdoor areas were unusable due to overgrown weeds and stored building materials, and there was no dock as shown in the hotel photos. The outdoor spa was closed due to the building works, and although indoor spa facilities were offered instead, guests had to walk through the hotel in swimwear as the changing rooms were also closed. The robes provided did not fit properly (I am a UK
Read More
Number of reviews per page
20
40

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Exterior 4 Beech Hill Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.8
Very Good
From 243 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Beech Hill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely clean neat new room. Food was lovely and staff were very efficient and friendly.
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel is in a refurbishment stage and work is on going but the hotel have worked hard to minimise the impact on residents. Work is evident around the new infinity pool and spa area and in some of the rooms as they work through the hotel. Part of the car park was clearly used by the builders but it did not have any impact our stay. The food was excellent and sitting out on the terrace enabled conversations with other guests with enviable views of the lake and even the spectacle of low flying military aircraft across the lake. Truly memorable and enjoyable. We tried the spa with indoor jacuzzis, steam room, sauna and pool with loungers. Robes, slippers and towels provided in your room due to part of the spa area being under construction. Again it was lovely. We found all staff to be very friendly and accommodating and we had a lovely time in an excellent location. Our room had been refurbished and had a lovely modern tiled shower room with heated towel rail, large tv, big bed and had all the extras like iron and ironing board, hairdryer, tea/coffee facilities, biscuits and mini chocolate mint cakes, fitted wardrobe, desk with chair, balcony with bistro table and chairs and lake views. Note our balcony was fully useable but not completely finished with the paint work on the railings needing a little refresh. Great If you can cope with a little disruption for great views and location or wait and it will be a fantastic hotel when finished and we certainly hope to return.
Read More
Gary
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice stay
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Asked for a ground floor room when i noticed no lifts as my wife has trouble with stairs now. Was given a beautiful ground floor room on same level as bar/restaurant. The room had a massive picture window with unbeatable view of lake. Same view from bar/restaurant which also has outside deck area. The pool area was great but had to tackle several flights of stairs. Breakfast good and had evening meals twice in the restaurant also good. Friendly/helpful staff.
Read More
Kathy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is lovely. We arrived to find we had been upgraded from the snug to a double bedroom with a view which was lovely. But disappointed not to have a bath even after an upgrade though. There are a lot of stairs to get anywhere, which was fine but worth noting. There is access to the lake outside via a path and some stairs which is lovely. The spa was great but as they are doing some work on it the outside bit wasn't available. This was fine as we were alerted to this, but there were also no changing facilities which we were not made aware of until we arrived. This meant walking through the hotel in the very snug dressing gown and slippers they provided, which was not ideal. It also meant that you could not access the spa after checking out as there was nowhere.to change, which wss a shame. All the staff were brilliant and the restaurant/bar/lounge area was great. We were not overly impressed with the food though. I didn't want much for tea and fancied the goats cheese balls off the small bites menu, but they had run out. So I ordered fish goujons and was presented with a pile of fish fingers - not very gourmet and definitely over priced! At breakfast we were asked for our cooked order before we had sat down and it arrived before we had chance to make the toast. We both had poached eggs which were a little undercooked, which was a shame. The continental selection was good though. Overall, a nice stay and we would return but would probably not have our tea there.
Read More
Umair
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Morgan and Keira at reception. Legends. What a stay. Beautiful view, spa and room. Will be staying here again.
Bradley
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful room with amazing view. We thoroughly enjoyed the food both at breakfast and evening meal. Would come again in a heartbeat!
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was very clean and all the staff most helpful. Breakfast and other meals were well presented. Unfortunately the hotel is built on a steep slope and the frequency of stairs was a problem for us elderly persons, but we would use this hotel again. Thank you for a pleasant week
Audrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was lovely, junior suite 64. Reception staff were very helpful, with requests for a fridge,a more comfortable chair for my husband, and sorting out tv. Breakfast was really nice. It was a shame weather could have been better, but did not stop us from going places.
Duncan
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location particularly if you like jets and the lake
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is in a great location and enjoys a lovely reception with bar area and amazing views over lake Windermere. The staff are super friendly and the spa is just great. Food was excellent having eaten evening meal and breakfast with all cooked fresh to order. Recommend and will stay again
Shivani
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom wasnt cleaned wel
Yvonne
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An almost satisfactory stay in what could be a fabulous hotel. Of note: Staff were very helpful and friendly. The interior of the hotel is nice enough. I stayed in a recently refurbished room which was clean and fresh. There are little bits that make it seem that corners have been cut though - no safe in the room and no do not disturb sign or similar to let housekeeping know you're sleeping. Some of the finishes look a little rushed - perhaps there's still snagging to do. Same goes for the spa area - nice but just lacks a certain something. On my last morning, there was chewing gum and hairbands on the side of one of the hot tubs first thing upon opening so clearly no cleaning done before opening. As you walk around the hotel there are little glimpses to patio areas that are overgrown with weeds, some of the windows are dirty, even the sign at the front of the hotel could do with a good scrub - all easy fixes but these bits just make the place look shabby. The construction work could be a bit more considerate too - starts at 8am. I'd asked for a quiet room as I needed to sleep in on my first day but I was awoken early by building work (which I had been pre warned about but I'd also been told I'd have a quiet room). This hotel has huge potential and hopefully they will get their act together once the building work and a bit of general maintenance is complete. Of course, what really sells this place is the amazing view over the lake - simply stunning.
Read More
Liv
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

so amazing definitely returning was so upset when it was time to leave!!
David
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel, all the staff we dealt with were very polite and friendly. The cooked breakfast was cooked fresh, we had one evening meal which was very nice. The only downside was that the Spa was being renovated, I would definitely use this hotel again.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was simply a perfect 10 on every account. It was an amazing stay in a splendid hotel. The staff from the reception to the maintenance staff were so friendly and welcoming. The young lady supervising the spa area was marvellous and so accommodating. The room with a view of the lakes was very pleasant and inviting. Very comfortable in every aspect. The amenities were great for spending quality time in the swimming pool, sauna, steam room and Jacuzzi. Never overcrowded. Pleasing atmosphere. The bar was well maintained and stocked with various alcoholic and soft beverages. The carte menu was great and enough entries to satisfy one’s tastes. The food which we ordered was cooked to our taste and liking and delicious too. All the staff were so friendly and polite which made our short stay so enjoyable. Thanks to you all for a perfect stay.
Read More
Carole-ann
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay beautiful hotel, staff were great. As a travel agent the only thing id personally expect is better amenities in the room such as coffee machine ect. I think for the price you pay for a room these could be an improvement. Everything else was great!
Gina
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All staff were lovely and very friendly
Eric
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fab midweek break
Jamie
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We stayed for two nights after booking what was advertised as a four‑star relaxing luxury spa hotel with spectacular views. Unfortunately, our experience fell far short of those expectations. On arrival, the hotel was clearly under renovation, with builders present and brick dust throughout parts of the property. The hotel is also located directly on a very busy main road, which significantly impacts the sense of peace and relaxation. While the reception and restaurant areas appear to have been recently refreshed, the remainder of the hotel feels tired and run down. We paid extra for a suite advertised with lake views; however, these views are only visible if standing up. When seated, the view is completely blocked by the wooden balcony. The balcony furniture was broken and unusable, and there were cobwebs above the bed that gave the room a neglected feel. The bathroom was extremely small, to the point that toiletries had to be stored in the bedroom, and there were visible holes and marks on the walls. Noise was another issue, with very thin walls and constant traffic noise from the road. The outdoor areas were unusable due to overgrown weeds and stored building materials, and there was no dock as shown in the hotel photos. The outdoor spa was closed due to the building works, and although indoor spa facilities were offered instead, guests had to walk through the hotel in swimwear as the changing rooms were also closed. The robes provided did not fit properly (I am a UK
Read More
Number of reviews per page
20
40