What do past guests say about Hotel AX?

Hotel AX is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel AX

Name: Hotel AX
Address: Välimerenkatu 18, Helsinki City Center, Helsinki, Uusimaa, Finland, 00980, Välimerenkatu 18, Uusimaa, 00980, Finland
Rating: 9.2

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9.2

/10

Exceptional

1,002 reviews

What Guests Say About Their Stay

C***g

10.0

/ 10

Nice and modern room, comfy bed, and delicious breakfast. The location is very convenient with a tram stop in front.

Dr Keith

10.0

/ 10

Great staff they were so helpful and thoughtful. Great location for the town centre and ferry terminal. Plus an amazing breakfast. Overall would really recommend this hotel and will be returning next time in Helsinki.

Asha

10.0

/ 10

Great location, close to ferry wharf and across the road from a tram stop. Staff were so lovely, went above and beyond. Room was spacious and bed super comfy (blockout blinds were great). Artwork was a nice touch, made everything feel lively. Will stay again for sure.

april

10.0

/ 10

We stayed at Hotel AX July 23 2026 and checked out on July 29th! I thought from the moment this American checked in until the time we checked out the hotel staff was unbelievably helpful and kind! The room was so incredibly clean! The breakfast was top notch! It was nothing like we serve as a breakfast in the US! The only warning i will give is, if you're accustomed to AC or a cold hotel room, bring a fan (we're from Arizona so we need AC :)~ ). The front desk ladies found a fan for us and sleep was a much better. There's so much to see in this hotel that we were never bored. I legitimately have nothing negative to say about the cooking staff, cleaning staff, maintenance staff,front desk staff or anything. Transportation is directly in front of the hotel! The bar/restaurant is downstairs! I could go on and on but I think this hotel was the best option for my family!!! Oh, from the pictures the beds and pillows almost made me reconsider our stay but they were sooooo comfy! Side note... we didn't notice until the last 2 days but there's luggage storage under the beds! ;)

In the Area

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Välimerenkatu 18, Helsinki City Center, Helsinki, Uusimaa, Finland, 00980

Main Facilities

Luggage storage

Elevator

Garden

Shops

Disabled access friendly

Accessible bathroom

Hotel AX is located in area / city Helsinki City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel AX

Välimerenkatu 18, Helsinki City Center, Helsinki, Uusimaa, Finland, 00980

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Discover More About Hotel AX

General
In Helsinki (Etelainen District)

Location
With a stay at Hotel AX in Helsinki (Etelainen District), you'll be a 3-minute drive from Helsinki West Terminal and 6 minutes from Stockmann. This hotel is 2 mi (3.2 km) from Helsinki Cathedral and 2.3 mi (3.7 km) from Olympic Stadium.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hotel and Restaurant Museum - 0.8 km / 0.5 mi
Finnish Museum of Photography - 0.8 km / 0.5 mi
West Harbour Terminal - 0.8 km / 0.5 mi
Helsinki West Terminal - 0.8 km / 0.5 mi
Ruoholahti Shopping Center - 0.9 km / 0.5 mi
Alexander Theater - 1.6 km / 1 mi
Kamppi Shopping Center - 1.7 km / 1.1 mi
Tennispalatsi Finnkino Cinema - 1.7 km / 1.1 mi
Yrjönkatu Swimming Hall - 1.9 km / 1.2 mi
Kamppi Chapel - 2 km / 1.2 mi
Finnish Museum of Natural History - 2 km / 1.2 mi
Forum Shopping Centre - 2 km / 1.2 mi
Stockmann - 2.1 km / 1.3 mi
Sibelius Academy - 2.1 km / 1.3 mi
Temppeliaukio Church - 2.1 km / 1.3 mi

The nearest major airport is Helsinki-Vantaa Airport (HEL) - 30.9 km / 19.2 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a communal living room, complimentary use of a nearby fitness facility, and a banquet hall.

Business Facilities
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 173 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, bidets, and hair dryers. Conveniences include phones, as well as coffee/tea makers and free tea bags/instant coffee.

All facilities in Hotel AX

Functional Hall

Common Space

Lobby

Accommodation Services

Exterior

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Things to Do

Garden
Shops

Connectivity

Free WiFi

General

Lockers
Banquet

Accessibilty

Braille or raised signage
Accessible bathroom
Disabled access friendly

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Hotel Services

Multilingual staff
Express check-in
Luggage storage
24-hour Receptionist

Nearby Facilities

Gift shop

Accommodation Policy & General Information in Hotel AX

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Fee for buffet breakfast: approximately EUR 19 per person
Pet fee: EUR 15 per accommodation, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Nordic Swan Ecolabel, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel AX	173
Another facilities in Hotel AX	Vegetarian meal, Breakfast, Snack bar, Garden, Shops

Frequently asked question in Hotel AX

What is normal check-in & check-out time at Hotel AX?

The standard check-in time at Hotel AX is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel AX provide breakfast?

Yes, Hotel AX provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel AX?

Hotel AX is a 3.0-star hotel.

How many rooms are available at Hotel AX?

Hotel AX has 173 rooms in total.

Does Hotel AX provide parking?

Yes, Hotel AX provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hotel AX

Overall Ratings & Reviews Hotel AX

Traveloka (1)

Other sources (1,001)

9.2

Exceptional

From 1,001 reviews

Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Hotel AX

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Top reviews

Dr Keith

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Asha

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

april

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Jett

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Had an absolute lovely stay! Not too far from the city centre (about an 10 minute bus ride) and just a 15 minute walk if you’re taking the ferry to Tallin. The breakfast is delicious and the rooms are a great size. There is no microwave or fridge in the room, but it didn’t bother me. 100% would stay here again!

Callum

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff very welcoming. Room clean and comfortable

Kathryn

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The number 9 tram is very handy into the city! Staff very helpful and friendly

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great

Maite

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly staff and art inclined property with a gallery in the basement.

RICHARD

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Good

Eileen

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Good location, though out from town there was a tram stop right outside the door

Andrew

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

We loved the decor and art. Fabulous range of vegan foods for breakfast. Easy access to city on tram 9 from outside the hotel - 10 minutes to central station. Highly recommend this funky, cool Ax hotel (Art experience).

David

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great affordable small hotel within easy reach of the city centre. The room was stylish and compact, but very clean. The bathroom had a good shower and was well laid out and similarly well-designed. The breakfast buffet was good, with enough food and even herring, if that's your thing. The staff were fairly friendly and helpful. The only issue we ran into was a slight smell coming from the bathroom - we were not sure where the smell originated, but it was slightly unpleasant at times. However, this was fairly minor. Overall, the stay was excellent and, for Helsinki, affordable!

Steven

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Better AC and warmer shower

Lisa

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Check in was very friendly and efficient. The hotel and our room were very clean and quiet. The bed was very comfortable. No complaints at all!

Valérie

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Everything about this hotel was great, the room was comfortable and well designed. Delicious breakfast and the staff was super nice. Highly recommend!

Enmeth

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

I had a great stay at Hotel AX during my visit to Helsinki. The hotel was clean, the staff was friendly and welcoming, and the breakfast buffet was delicious with plenty of options to choose from. One thing I really appreciated was the location. There is a tram stop right in front of the hotel, making it easy to get around the city. It was also conveniently located less than 10 minutes from the ferry terminal, which made my trip to Tallinn very easy and stress-free. Overall, I found Hotel AX to be comfortable, convenient, and a great value. Between the friendly service, excellent breakfast, and easy access to both public transportation and the Tallinn ferry terminal, I would definitely consider staying here again on a future trip to Helsinki.

Samantha

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

No sauna on site; but there is uusi sauna two blocks away. Rooms were just right. Breakfast was delicious. Parking is off site. 25min walk to city centre, but there is a tram that takes you right there easily. Really enjoyed my stay here, the art is so fun to look at!

Lori

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Nice hotel near the port and public transportation. Bed was very comfortable and I would stay here again.

Mike

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Ruime, propere en stille kamer met goede bedden. Totaal geen omgevingsgeluid te horen. Vriendelijk personeel

peeter

8.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Actually: supergreat place to stay and very nice design. good breakfast, enough space for parking. but: why you need rainbow-flag on breakfast table?? it may be clearly annoying to most people even if they do not say it openly

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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