Castello City Hotel

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7.8
Pleasant
505 reviews

What Guests Say About Their Stay

Simon

10.0
/ 10
Great stay at the hotel. Very friendly and helpful staff thoughout. I especially enjoyed the restaurant with amazing views over Heraklion.

ARISTEA

10.0
/ 10
Great reasonably priced option. I am a former local living abroad visiting and it’s super convenient, very good breakfast with a lovely view, comfortable, clean. Personnel is lovely. Likely staying here next time I need to stay in Heraklion again.

Eriselda

10.0
/ 10
Thank you very much for your hospitality. The staff amazing, very kind and helpful. The room very clean. The breakfast very delicious. I’m sorry I didn’t ask the name of the guy from Makri Gialo, I just wanna say thank you for playing with my son while we were eating. Also I wanna say thank you to the lady that was there upstairs and being very kind and making my child laugh. Sorry for not mentioning the names but I wanna say a huge thank you to everyone and to the lady that kindly accepted to take care of our belongings while we would be taking a coffee.
In the Area
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62 Martyron 1, Avenue, Heraklion, Nomós Irakleíou, Crete, Greece, 71304

Main Facilities

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Laundry service
Luggage storage
Elevator
Rooftop terrace
Business facilities
Express check-out
Castello City Hotel is located in area / city Heraklion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Castello City Hotel

62 Martyron 1, Avenue, Heraklion, Nomós Irakleíou, Crete, Greece, 71304
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Lobby Castello City Hotel
Lobby 2 Castello City Hotel

Discover More About Castello City Hotel

General
Near Natural History Museum of Crete

Location
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, a 4-minute drive from Heraklion Port and 7 minutes from Palace of Knossos. This family-friendly hotel is 0.2 mi (0.3 km) from Venetian Walls and 0.3 mi (0.5 km) from Hania Gate.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Venetian Walls - 0.1 km / 0.1 mi
Hania Gate - 0.1 km / 0.1 mi
Kapetan Mihalis Korakas - 0.1 km / 0.1 mi
Freedom National Stadium - 0.1 km / 0.1 mi
Agia Ekaterini Church - 0.7 km / 0.4 mi
St. Minas Cathedral - 0.7 km / 0.5 mi
Panayia Akrotiriani - 0.8 km / 0.5 mi
Natural History Museum of Crete - 0.8 km / 0.5 mi
Martinego Bastion - 0.8 km / 0.5 mi
Heraklion Museum of Religious Art - 0.9 km / 0.5 mi
Dermatas Gate - 1 km / 0.6 mi
Nikos Kazantzakis Grave - 1 km / 0.6 mi
Historical Museum of Crete - 1.1 km / 0.7 mi
Italian Archaeological School - 1.1 km / 0.7 mi
Monastery of St. Peter and St. Paul - 1.1 km / 0.7 mi

The preferred airport for Castello City Hotel is Nikos Kazantzakis Airport (HER) - 7.9 km / 4.9 mi

Facilities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a communal living room, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.

Rooms
Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Castello City Hotel

Functional Hall Castello City Hotel
Functional Hall
Common Space Castello City Hotel
Common Space
Lobby Castello City Hotel
Lobby
Exterior Castello City Hotel
Exterior
Bedroom Castello City Hotel
Bedroom

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Reception hall
  • Rooftop terrace
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Welcoming drinks
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms
  • Business center

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Castello City Hotel

Important Note
  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Green Key (Foundation for Environmental Education), Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Castello City Hotel
68
Number of floors in Castello City Hotel
5
Another facilities in Castello City Hotel
Snack bar, Free WiFi, Banquet, Reception hall, Rooftop terrace

Frequently asked question in Castello City Hotel

What is normal check-in & check-out time at Castello City Hotel?
The standard check-in time at Castello City Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Castello City Hotel?
Castello City Hotel is a 4.0-star hotel.
How many floors does Castello City Hotel have?
Castello City Hotel has 5 floors.
How many rooms are available at Castello City Hotel?
Castello City Hotel has 68 rooms in total.
Does Castello City Hotel provide parking?
Yes, Castello City Hotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Castello City Hotel

Overall Ratings & Reviews Castello City Hotel

Traveloka (2)
Other sources (503)
7.8
Pleasant
From 503 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

7.0

Service and Facilites

8.6

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Traveler Reviews Castello City Hotel

Number of reviews per page
20
40
Top reviews
Simon
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay at the hotel. Very friendly and helpful staff thoughout. I especially enjoyed the restaurant with amazing views over Heraklion.
ARISTEA
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great reasonably priced option. I am a former local living abroad visiting and it’s super convenient, very good breakfast with a lovely view, comfortable, clean. Personnel is lovely. Likely staying here next time I need to stay in Heraklion again.
Robert
icon-with Partner
with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Think a old North American Motel 8 with a all meals served buffet style a body temperature, and local drinks. Don’t order the mixed drinks unless you want to get drunk and a sugar high on a single drink. The food is edible/ just. The last night they went American on us for dinner with pre- made hamburgers and hot dogs- yuk. If you are old and want to sit around playing cards in an alcoholic daze and don’t have taste buds left- this is your home. A bus outside the hotel will take you into Chani where food is good and a nice restaurant is across the street.
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Raven
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is within walking distance of a lot of things, which was very nice. The rooms were pretty simple but we didn’t mind at all. Aykan Was also very helpful
Julie
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

L'hôtel est bien situé, à quelques minutes à pieds du centre ville et offre l'accès à un parking à quelques dizaines de mètres. La chambre était propre et équipée. La salle de petit dej au 5e étage est très agréable avec une belle vue et le petit déjeuner est excellent avec beaucoup de choix. Seul défaut : l'hôtel étant en ville c'est assez bruyant, probablement mal isolé car on entend du passage dans la rue même au 4e étage. Globalement nous recommandons.
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Eriselda
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Thank you very much for your hospitality. The staff amazing, very kind and helpful. The room very clean. The breakfast very delicious. I’m sorry I didn’t ask the name of the guy from Makri Gialo, I just wanna say thank you for playing with my son while we were eating. Also I wanna say thank you to the lady that was there upstairs and being very kind and making my child laugh. Sorry for not mentioning the names but I wanna say a huge thank you to everyone and to the lady that kindly accepted to take care of our belongings while we would be taking a coffee.
Read More
hamza
icon-with Partner
with Partner
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I booked something and I stayed in something else. It was so bad experience, never again.
Mary
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Located at proximity of all tourist attractions. Staff were very friendly and helpful to inform us about the area. Fabulous breakfast with a wide variety. The hotel itself however needs serious renovations .
Gabriel
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nothing
Sandra
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good base for quick visit
SAMEENA
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Staff very good/accommodating. Restaurant upstairs was very nice. We booked a deluxe sea view room which was ok, but minimal seaview. Poor parking accommodations offsite- be prepared. No real unloading zone for luggage.
Jenny
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It was lovely to wake to a sea view after our late flight. Unfortunately there were some youths who wanted to make a fair bit of noise, some on motorbikes, which woke me several times. Breakfast had lots of choice and was tasty. Unfortunately no lunch. Surroundings are in many places old and photogenic, the Venetian wall something special
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Jeannine
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Comfortable suites, nice restaurant and breakfast buffet. Helpful staff.
Selvin
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Good facilities, breakfast was great and highly recommended
Gregory
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Horrible parking arrangement.
Xiaoxu
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Overall the service is not good
Darren
2.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.
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Dimitra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.
Jose
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

No pool, room very small.
Number of reviews per page
20
40

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Exterior 4 Castello City Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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