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Castello City Hotel

Name: Castello City Hotel
Address: 62 Martyron 1, Avenue, Heraklion, Nomós Irakleíou, Crete, Greece, 71304, 62 Martyron 1, Avenue, Crete, 71304, Greece
Rating: 7.8

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7.8

/10

Pleasant

505 reviews

What Guests Say About Their Stay

Simon

10.0

/ 10

Great stay at the hotel. Very friendly and helpful staff thoughout. I especially enjoyed the restaurant with amazing views over Heraklion.

ARISTEA

10.0

/ 10

Great reasonably priced option. I am a former local living abroad visiting and it’s super convenient, very good breakfast with a lovely view, comfortable, clean. Personnel is lovely. Likely staying here next time I need to stay in Heraklion again.

Eriselda

10.0

/ 10

Thank you very much for your hospitality. The staff amazing, very kind and helpful. The room very clean. The breakfast very delicious. I’m sorry I didn’t ask the name of the guy from Makri Gialo, I just wanna say thank you for playing with my son while we were eating. Also I wanna say thank you to the lady that was there upstairs and being very kind and making my child laugh. Sorry for not mentioning the names but I wanna say a huge thank you to everyone and to the lady that kindly accepted to take care of our belongings while we would be taking a coffee.

In the Area

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62 Martyron 1, Avenue, Heraklion, Nomós Irakleíou, Crete, Greece, 71304

Main Facilities

Laundry service

Luggage storage

Elevator

Rooftop terrace

Business facilities

Express check-out

Castello City Hotel is a 4-star hotels that has been welcoming guests since 1981. The accommodation went through a renovation in 2016. Castello City Hotel is part of Castello Hotels under Castello Hotels Group. There are 68 rooms spread across 5 floors.

What's around Castello City Hotel

62 Martyron 1, Avenue, Heraklion, Nomós Irakleíou, Crete, Greece, 71304

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General Information

Location

Located at 62 Martyron 1, Avenue in Heraklion, Greece. Those looking to explore will find Venetian Walls, Heraklion Loggia, and Sidonia Beach nearby. Closest airport is Nikos Kazantzakis, 5.156 km away from the accommodation.

Facilities & Amenities

Castello City Hotel has Laundry service, Luggage storage, Elevator, Rooftop terrace, Business facilities, and more.

Business Facilities

For guests traveling for work, Castello City Hotel has Business facilities and Conference rooms available.

Dining

Guests can stop by the café.

Contact

Phone number: 30 2810-251 212

All facilities in Castello City Hotel

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Guest Services

Laundry Service
24-hour front desk
Express check-out
Wedding service
Multilingual staff
Free Reception
TEXT
Express check-in
Luggage storage
Concierge

Public Facilities

Coffee/Tea in common areas
Elevator
Smoke Free Property
Safety deposit box
Coffee shop

Business Facilities

24-Hour Business Center
Conference Center
Business facilities
Conference space

Accommodation Facilities

Banquet Hall
Rooftop terrace
Terrace
Reception Hall

Connectivity

Wi-Fi
TEXT

Meals & Dining

Snack bar

Nearby Facilities

ATM/Bank

Accommodation Policy & General Information in Castello City Hotel

IMPORTANT_NOTICE

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Castello City Hotel	68
Number of floors in Castello City Hotel	5
Another facilities in Castello City Hotel	Laundry Service, 24-hour front desk, Express check-out, Wedding service, Multilingual staff

Frequently asked question in Castello City Hotel

What is normal check-in & check-out time at Castello City Hotel?

The standard check-in time at Castello City Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Castello City Hotel?

Castello City Hotel is a 4.0-star hotel.

How many floors does Castello City Hotel have?

Castello City Hotel has 5 floors.

How many rooms are available at Castello City Hotel?

Castello City Hotel has 68 rooms in total.

What do past guests say about Castello City Hotel?

Castello City Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Castello City Hotel

Overall Ratings & Reviews Castello City Hotel

Traveloka (2)

Other sources (503)

7.8

Pleasant

From 503 reviews

Cleanliness

8.0

Room Comfort

7.4

Location

7.0

Service and Facilites

8.6

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Traveler Reviews Castello City Hotel

Number of reviews per page

Top reviews

Simon

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great stay at the hotel. Very friendly and helpful staff thoughout. I especially enjoyed the restaurant with amazing views over Heraklion.

ARISTEA

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Robert

with Partner

4.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Think a old North American Motel 8 with a all meals served buffet style a body temperature, and local drinks. Don’t order the mixed drinks unless you want to get drunk and a sugar high on a single drink. The food is edible/ just. The last night they went American on us for dinner with pre- made hamburgers and hot dogs- yuk. If you are old and want to sit around playing cards in an alcoholic daze and don’t have taste buds left- this is your home. A bus outside the hotel will take you into Chani where food is good and a nice restaurant is across the street.

Raven

with Children

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is within walking distance of a lot of things, which was very nice. The rooms were pretty simple but we didn’t mind at all. Aykan Was also very helpful

Julie

Friends and family Family

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

L'hôtel est bien situé, à quelques minutes à pieds du centre ville et offre l'accès à un parking à quelques dizaines de mètres. La chambre était propre et équipée. La salle de petit dej au 5e étage est très agréable avec une belle vue et le petit déjeuner est excellent avec beaucoup de choix. Seul défaut : l'hôtel étant en ville c'est assez bruyant, probablement mal isolé car on entend du passage dans la rue même au 4e étage. Globalement nous recommandons.

Eriselda

Friends and family Family

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

hamza

with Partner

2.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

I booked something and I stayed in something else. It was so bad experience, never again.

Mary

Leisure Family

6.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Located at proximity of all tourist attractions. Staff were very friendly and helpful to inform us about the area. Fabulous breakfast with a wide variety. The hotel itself however needs serious renovations .

Gabriel

Leisure with Partner

4.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Nothing

Sandra

8.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Good base for quick visit

SAMEENA

Leisure with Partner

8.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Staff very good/accommodating. Restaurant upstairs was very nice. We booked a deluxe sea view room which was ok, but minimal seaview. Poor parking accommodations offsite- be prepared. No real unloading zone for luggage.

Jenny

Leisure with Partner

8.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

It was lovely to wake to a sea view after our late flight. Unfortunately there were some youths who wanted to make a fair bit of noise, some on motorbikes, which woke me several times. Breakfast had lots of choice and was tasty. Unfortunately no lunch. Surroundings are in many places old and photogenic, the Venetian wall something special

Jeannine

Friends and family Family

10.0

/10

Reviewed 74 week(s) ago

Hotels.com verified review

Comfortable suites, nice restaurant and breakfast buffet. Helpful staff.

Selvin

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Good facilities, breakfast was great and highly recommended

Gregory

Leisure Family

6.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Horrible parking arrangement.

Xiaoxu

Business and Leisure

2.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Overall the service is not good

Darren

2.0

/10

Reviewed 112 week(s) ago

Hotels.com verified review

AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could.

Robert

with Partner

10.0

/10

Reviewed 114 week(s) ago

Hotels.com verified review

Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.

Dimitra

Leisure with Children

10.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.

Jose

Leisure with Children

4.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

No pool, room very small.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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