Is there parking at Castello City Hotel?

Yes, Castello City Hotel provides a car park. Please contact the property directly for more details.

What are the guest reviews for Castello City Hotel?

Castello City Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Castello City Hotel

Name: Castello City Hotel
Address: 62 Martyron 1, Avenue, Heraklion, Nomós Irakleíou, Crete, Greece, 71304, 62 Martyron 1, Avenue, Crete, 71304, Greece
Rating: 7.8

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7.8

/10

Pleasant

495 reviews

What Guests Say About Their Stay

Eriselda

10.0

/ 10

Thank you very much for your hospitality. The staff amazing, very kind and helpful. The room very clean. The breakfast very delicious. I’m sorry I didn’t ask the name of the guy from Makri Gialo, I just wanna say thank you for playing with my son while we were eating. Also I wanna say thank you to the lady that was there upstairs and being very kind and making my child laugh. Sorry for not mentioning the names but I wanna say a huge thank you to everyone and to the lady that kindly accepted to take care of our belongings while we would be taking a coffee.

Robert

10.0

/ 10

Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.

Dimitra

10.0

/ 10

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.

In the Area

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62 Martyron 1, Avenue, Heraklion, Nomós Irakleíou, Crete, Greece, 71304

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Castello City Hotel is located in area / city Heraklion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Castello City Hotel

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What's around Castello City Hotel

62 Martyron 1, Avenue, Heraklion, Nomós Irakleíou, Crete, Greece, 71304

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Location

Castello City Hotel is located in area / city Heraklion.

About Castello City Hotel

From business event to corporate gathering, Castello City Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Castello City Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at Castello City Hotel.

All facilities in Castello City Hotel

Bar, Cafe and Lounge

Functional Hall

Common Space

Lobby

Exterior

Hotel Services

Laundry service
Express check-in
Welcoming drinks
Wedding service
Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Coffee/tea in lobby
Elevator

General

Banquet
Reception hall
Rooftop terrace
Terrace

Business Facilities

Business facilities
Conference center
Conference rooms
Business center

Food and Drinks

Snack bar

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Castello City Hotel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Castello City Hotel	68
Number of floors in Castello City Hotel	5
Another facilities in Castello City Hotel	Laundry service, Express check-in, Welcoming drinks, Wedding service, Luggage storage

Frequently asked question in Castello City Hotel

What are available facilities at Castello City Hotel?

There are top facilites at Castello City Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Castello City Hotel?

The standard check-in time at Castello City Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

How many stars does Castello City Hotel have?

Castello City Hotel is a 4.0-star hotel.

How many floors does Castello City Hotel have?

Castello City Hotel has 5 floors.

How many rooms does Castello City Hotel have?

Castello City Hotel has 68 rooms in total.

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More Reviews from Other Guests in Castello City Hotel

Overall Ratings & Reviews Castello City Hotel

Other sources (495)

7.8

Pleasant

From 495 reviews

Cleanliness

8.0

Room Comfort

7.4

Location

7.0

Service and Facilites

8.6

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Traveler Reviews Castello City Hotel

Number of reviews per page

Top reviews

Raven

with Children

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is within walking distance of a lot of things, which was very nice. The rooms were pretty simple but we didn’t mind at all. Aykan Was also very helpful

Julie

Friends and Family Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

L'hôtel est bien situé, à quelques minutes à pieds du centre ville et offre l'accès à un parking à quelques dizaines de mètres. La chambre était propre et équipée. La salle de petit dej au 5e étage est très agréable avec une belle vue et le petit déjeuner est excellent avec beaucoup de choix. Seul défaut : l'hôtel étant en ville c'est assez bruyant, probablement mal isolé car on entend du passage dans la rue même au 4e étage. Globalement nous recommandons.

Eriselda

Friends and Family Family

10.0

/10

Reviewed 18 week(s) ago

Nothing

Sandra

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Good base for quick visit

SAMEENA

Leisure with Partner

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Staff very good/accommodating. Restaurant upstairs was very nice. We booked a deluxe sea view room which was ok, but minimal seaview. Poor parking accommodations offsite- be prepared. No real unloading zone for luggage.

Jenny

Leisure with Partner

8.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

It was lovely to wake to a sea view after our late flight. Unfortunately there were some youths who wanted to make a fair bit of noise, some on motorbikes, which woke me several times. Breakfast had lots of choice and was tasty. Unfortunately no lunch. Surroundings are in many places old and photogenic, the Venetian wall something special

Jeannine

Friends and Family Family

10.0

/10

Reviewed 62 week(s) ago

Overall the service is not good

Darren

2.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could.

Robert

with Partner

10.0

/10

Reviewed 102 week(s) ago

A fine hotel for the price. Close to everything.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia