Theartemis Palace

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9.2
/10
Exceptional
194 reviews

What Guests Say About Their Stay

Jeffery Loy

10.0
/ 10
Wonderful location an facilities. Staff was awesome! Only downside is the let locals access the pools and take up a lt of chairs at both pools limiting access for guests that stay there.

Kara

10.0
/ 10
We really enjoyed our stay at this property. Booked the maisonette for a family of 4 which was perfect. Rooms were good size, breakfast buffet had a great selection, pools were nice. Gym could be improved as well as an omelet station at breakfast! Overall great value and convenient location-10-15 min walk to Old Town. Beach just down the street on from of he property. Would recommend!

Omar

10.0
/ 10
The members of staff were amazing, some of the best customer service I’ve ever experienced. Great people, great food and the room was perfect. I’d definitely give more stars if possible and will of course be back when I’m next in Crete. They looked after us well, more than expected. 11/10
In the Area
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Markou Portaliou 26, Rethymno, Nomós Rethýmnis, Crete, Greece, 74100

Main Facilities

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This accommodation offers:
Outdoor pool
Indoor pool
Poolside bar
Billiard
Children pool
Bicycle rental
Laundry service
Parking
Luggage storage
Elevator
Garden
Fitness center
Staying at Theartemis Palace is a good choice when you are visiting Rethymno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Theartemis Palace

Markou Portaliou 26, Rethymno, Nomós Rethýmnis, Crete, Greece, 74100
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General
In Rethymno (New Town)

Location
With a stay at Theartemis Palace in Rethymno (New Town), you'll be within a 5-minute walk of Blue Beach and Town Beach. This hotel is 0.7 mi (1.1 km) from St. Anthony Gorge and 0.7 mi (1.1 km) from Paleontological Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Blue Beach - 0.2 km / 0.1 mi
Town Beach - 0.2 km / 0.1 mi
St. Anthony Gorge - 1 km / 0.6 mi
Paleontological Museum - 1.1 km / 0.7 mi
Rethymno Marina - 1.1 km / 0.7 mi
Rethymnon Town Hall - 1.3 km / 0.8 mi
Port of Rethymnon - 1.3 km / 0.8 mi
Kara Mousha Pasha Mosque - 1.3 km / 0.8 mi
Rethymnon Cathedral - 1.5 km / 0.9 mi
Ecclesiastical Museum - 1.5 km / 0.9 mi
Rethymnon Municipal Garden - 1.6 km / 1 mi
Rethymnon Venetian Port - 1.7 km / 1 mi
Centre for Byzantine Art - 1.8 km / 1.1 mi
Agios Frangiskos Church - 1.9 km / 1.2 mi
Venetian Loggia - 1.9 km / 1.2 mi

The nearest airports are:
Ioannis Daskalogiannis Airport (CHQ) - 73.1 km / 45.4 mi
Nikos Kazantzakis Airport (HER) - 81.3 km / 50.5 mi

The preferred airport for Theartemis Palace is Nikos Kazantzakis Airport (HER).

Facilities
Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rethymno? This hotel has 2422 square feet (225 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy international cuisine at Chloe, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Make yourself at home in one of the 245 air-conditioned rooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.

All facilities in Theartemis Palace

Facility

  • Outdoor pool
  • Indoor pool
  • Poolside bar
  • Billiard
  • Children pool
  • Bicycle rental
Swimming Pool Theartemis Palace
Swimming Pool
Entertainment Facility Theartemis Palace
Entertainment Facility
Fitness Center Theartemis Palace
Fitness Center
Functional Hall Theartemis Palace
Functional Hall
Common Space Theartemis Palace
Common Space

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar
  • Snack bar

Things to Do

  • Outdoor pool
  • Indoor pool
  • Entertainment for adults
  • Spa
  • Garden
  • Pool sun loungers

Transportation

  • Bicycle rental
  • Secure parking

Connectivity

  • Free WiFi

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference rooms

Nearby Facilities

  • Gift shop
  • Grocery

Sports and Recreations

  • Fitness center
  • Billiard

Accommodation Policy & General Information in Theartemis Palace

Important Note
  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Uncovered self parking fee: EUR 8 per day
  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Green Key (Foundation for Environmental Education), Beach nearby, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Theartemis Palace
245
Number of floors in Theartemis Palace
4
Another facilities in Theartemis Palace
Children pool, Poolside bar, Snack bar, Outdoor pool, Indoor pool

Frequently asked question in Theartemis Palace

What is normal check-in & check-out time at Theartemis Palace?
The standard check-in time at Theartemis Palace is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Theartemis Palace?
Theartemis Palace is a 4.0-star hotel.
How many floors does Theartemis Palace have?
Theartemis Palace has 4 floors.
How many rooms are available at Theartemis Palace?
Theartemis Palace has 245 rooms in total.
Does Theartemis Palace provide parking?
Yes, Theartemis Palace provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Theartemis Palace

9.2
Exceptional
From 194 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.0

Service and Facilites

9.4

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Traveler Reviews Theartemis Palace

Number of reviews per page
20
40
Top reviews
Bill
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice hotel , staff were friendly and helpful. Breakfast was awesome
Anders
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice place but old furniture in rooms. Giving me soviet area vibes. Staff was friendly, nice and accommodating. The area around is not the nicest but the old city is not that far away.
Jeffery Loy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Wonderful location an facilities. Staff was awesome! Only downside is the let locals access the pools and take up a lt of chairs at both pools limiting access for guests that stay there.
Kara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We really enjoyed our stay at this property. Booked the maisonette for a family of 4 which was perfect. Rooms were good size, breakfast buffet had a great selection, pools were nice. Gym could be improved as well as an omelet station at breakfast! Overall great value and convenient location-10-15 min walk to Old Town. Beach just down the street on from of he property. Would recommend!
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Omar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The members of staff were amazing, some of the best customer service I’ve ever experienced. Great people, great food and the room was perfect. I’d definitely give more stars if possible and will of course be back when I’m next in Crete. They looked after us well, more than expected. 11/10
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

I stayed at Theartemis Palace for two nights during a longer trip to Crete and found it to be an excellent base for exploring Rethymno. The hotel is well-located, just a short walk from the charming old town, making it easy to enjoy the area's rich history and vibrant atmosphere. The property itself is stylish, well-maintained, and offered a high standard of comfort throughout my stay. Overall, a pleasant and convenient choice for anyone visiting this part of Crete.
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Hakan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice hotel with a swimming pool, very close to the beach, and within a nice 15 minutes walk to the old town. Breakfast was excellent.
Edwin
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

We stayed here for about 4 nights and everything went well. There are two sections of the palace...one where the hotel reception is connected to and the other is a stand along building across the street. We've read online that one of the sections was the "newer" renovated one and I think that was the section with the hotel reception. We stayed in other section across the street and it was fine. It doesn't look so outdated that you can tell/feel it's vastly different. Every night, there is some type of special music or performance by the pool. That was a nice touch and appreciated. Everyone is very friendly as well. We opted for the daily parking of 8 euros and that came in pretty handy. There can be street parking but it is limited and you will have to drive around the side streets for one.
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Chi Wai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

1. the swimming pool has sparkling light, very cute. 2. Bathroom fixture is very modern look 3. Staff and services are excellent. 4. Good location 5. They have a parking lot in that busy area.
Jeffrey
icon-Family
Family
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Beautiful hotel. Modern style. Perfect condition.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Great staff, beautiful facilities just great hotel. Highly recommended
Armida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Nice location, good breakfast Safe is 3 euro charge per day
Verified traveler
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

The hotel is a bit outdated. Nice location, walkable to old city. Staff is friendly. Check in process is annoying. You need to fill up the information when you already have it on the reservation. If you want to use safe, you have to pay for it. Pool has a nice size, decent breakfast food. In order to get beach towel, you need to walk to the spa to get it and then return it, otherwise you will be charged 20 euro per towel.
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Shelley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice. It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away
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Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot.
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Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Location was excellent
Charlotte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno
Philip
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Last minute choice but comfortable and quality room and breakfast.
jason
icon-with Partner
with Partner
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
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Polimnia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Excellent staff and service.
Number of reviews per page
20
40

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Lobby 4 Theartemis Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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