Lotte Hotel Guam

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8.4
Very Good
997 reviews

What Guests Say About Their Stay

Lester

10.0
/ 10
Outstanding service from the staff. The was very clean and the amenities were great. The hotel was right on Tumon Bay…beautiful sunsets. Excellent breakfast buffet in the morning. I really liked the infinity pool that overlooked Tumon Bay.

Gerren

10.0
/ 10
Despite not having power the facility was running good compared to other hotels that I’ve stayed with similiar circumstances.

Faye

10.0
/ 10
Amazing property, clean and comfortable!! Staff was amazing during our whole stay, thank you!!
In the Area
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185 Gun Beach Road, Tamuning, Guam, 96913

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Lotte Hotel Guam is a good choice when you are visiting Tamuning. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Lotte Hotel Guam

185 Gun Beach Road, Tamuning, Guam, 96913
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Discover More About Lotte Hotel Guam

General
Near Tarza Magical Adventure Zone and Water Park

Location
A stay at Lotte Hotel Guam places you in the heart of Tamuning, within a 5-minute drive of Micronesia Mall and Ypao Beach Park. This beach hotel is 1.1 mi (1.8 km) from Tumon Beach and 2.6 mi (4.3 km) from Two Lovers Point.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Beng Teng Spa - Guam - 0.3 km / 0.2 mi
Magic Rocks Theatre - 0.4 km / 0.2 mi
Tarza Magical Adventure Zone and Water Park - 0.5 km / 0.3 mi
Mandara Spa at Hotel Nikko Guam - 0.6 km / 0.4 mi
Gun Beach - 0.7 km / 0.4 mi
Dusit Place Shopping Center - 0.7 km / 0.4 mi
Fai Fai Beach - 0.7 km / 0.4 mi
Lina'La Beach and Culture Park - 0.7 km / 0.4 mi
Tumon Sands Plaza - 1.2 km / 0.8 mi
Tumon Beach - 1.9 km / 1.2 mi
Matapang Beach Park - 2.1 km / 1.3 mi
Micronesia Mall - 2.2 km / 1.4 mi
Tagada Guam Amusement Park - 2.4 km / 1.5 mi
Ypao Beach Park - 3.4 km / 2.1 mi
Two Lovers Point - 4 km / 2.5 mi

The preferred airport for Lotte Hotel Guam is Barrigada - A.B. Won Pat International Airport (GUM) - 5.3 km / 3.3 mi

Facilities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining
Satisfy your appetite with international cuisine at La Seine, a restaurant where you can take in the ocean view. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 220 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and bidets.

All facilities in Lotte Hotel Guam

Swimming Pool Lotte Hotel Guam
Swimming Pool
Entertainment Facility Lotte Hotel Guam
Entertainment Facility
Fitness Center Lotte Hotel Guam
Fitness Center
Functional Hall Lotte Hotel Guam
Functional Hall
Common Space Lotte Hotel Guam
Common Space

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Spa
  • Fitness center
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Accessible parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Computer station

Nearby Facilities

  • Grocery
  • Laundry
  • ATM/Banking

Sports and Recreations

  • Table tennis
  • Fitness center

Accommodation Policy & General Information in Lotte Hotel Guam

Important Note
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 35.2 for adults and USD 18.7 for children
  • Rollaway bed fee: USD 55.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, By ocean

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lotte Hotel Guam
220
Number of floors in Lotte Hotel Guam
15
Another facilities in Lotte Hotel Guam
Children pool, Poolside bar, Breakfast, Snack bar, Outdoor pool

Frequently asked question in Lotte Hotel Guam

What are available facilities at Lotte Hotel Guam?
There are top facilites at Lotte Hotel Guam such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Lotte Hotel Guam?
The standard check-in time at Lotte Hotel Guam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Lotte Hotel Guam provide breakfast?
Yes, Lotte Hotel Guam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lotte Hotel Guam?
Lotte Hotel Guam is a 5.0-star hotel.
How many floors does Lotte Hotel Guam have?
Lotte Hotel Guam has 15 floors.
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More Reviews from Other Guests in Lotte Hotel Guam

8.4
Very Good
From 997 reviews
Cleanliness

8.4

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews Lotte Hotel Guam

Number of reviews per page
20
40
Top reviews
Aquilino Jr
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Need a little update, the room is a bit dusty. Needs cleaning specially the toilet area. Towels need to be bleach
Lester
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Outstanding service from the staff. The was very clean and the amenities were great. The hotel was right on Tumon Bay…beautiful sunsets. Excellent breakfast buffet in the morning. I really liked the infinity pool that overlooked Tumon Bay.
Kailey
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean the shower had a little mold but, to be expected, the staff was really nice and the view was lovely
Gerren
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Despite not having power the facility was running good compared to other hotels that I’ve stayed with similiar circumstances.
Angela Ding
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed in Crowne Plaza for 5 days then switched to Lotte Guam. We have to say Lotte has lots of room to improve their service. 1. Front desk staff told us there is an ice bucket in our room, however we did not see it. 2. Breakfast selections are poor. 3. There is no any signs in the room that call locally will charge a fee. When we check out, they charged us 0.75/minute. 4. If you lose your towel card or room cards, you will get charged (thank God! we didn't lose any of the cards) Overall, we do not recommend this hotel to our friends and family.
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Faye
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing property, clean and comfortable!! Staff was amazing during our whole stay, thank you!!
Dominick
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel was overall good experience. The ocean view was very good. The bed was comfortable. Shower had good water pressure and the room also had a large tub. Was some bird waste on the balcony. The elevators go to there destination quickly. Staff was great. Starbucks and Bar on property. Many good pools and gym for guests. Love the aesthetic art near the beach.
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Tamara
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We love staying at the Lotte. The beach access/area is a little more private than other parts of Tumon beach. The room is spacious; the bathroom is large with great lighting options. The balcony door for our room was extremely hard to open and close this stay. Our room also had issued staying cold/getting cold if you opened either the hotel door or balcony door for too long. The Beng Teng Spa is our favorite on island. We book massages whether we are staying there or not. If your room is located in the tower/beach view balcony then the parking is a little annoying. There IS a parking lot at the bottom of you side of the hotel however the "Staff Door" can be locked at inconvenient times even though all the guests were using it to get in and out. The parking located at the main entrance is VERY small/limited and the parking across the street is far enough. Having to park on your side of the hotel and still having to walk around to the main entrance is an oversight we hope to see remedied on our next visit. We had special offers during this stay. Free bottle of wine and free beers and cocktails at the pool after 8 or 830pm and it was adults only during that time. Overall we would still choose to stay at the Lotte. The amenities make up for the quirks we dont care for as much.
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Jolynn
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms were well maintained and spacious. Room amenities had everything needed for a comfortable stay.
Derek
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The gentleman at check in was great. The female at checkout was terrible.
sunki
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Family friendly
Shonna
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Inconvenient. We can’t snack nor drink anything by the pool even if we rented two Rooms. We were told not even if we bought it From the coffee shop there, it had to be by the pool bar which didn’t open until 12pm and we were there since 9. We had young children hungry from swimming and the sun.
Krystal
icon-with Children
with Children
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Post storm staff failed to inform a.c wasn't working well, room was warm and smelled of mold. Room is dated and needs an upgrade as well as the bathroom. Additionally the towels and bath robes aren't soft at all. The Fitness center has old equipment and most weren't working well. The weights were dirty and there were no available paper towels or disinfectant to clean equipment before and after use. Staff were nice unfortunately it doesn't compensate for the property needing improvements.
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Youngji
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

After typhoon, the hotel was relying on emergency generator
Leslie
icon-
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I stayed here for a few days this time, though I’ve been to this hotel multiple times and I keep coming back. The hotel is beautiful, clean, and well equipped, the rooms are comfortable and have fantastic views, and the breakfast buffet has a huge variety of options. But my favorite thing is the infinity pool overlooking beautiful Tumon bay.
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Bryan Todd
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The entire resort is dated and could use a serious refresh. The furniture is worn out inside and out. The beach amenities are old, falling apart, and lacking. However, it is a nice stay, in a close location to downtown, and all the staff are great!
Taeshik
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Clean room/beach view
Brian
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent in all ways and very competitively priced. 100% of employees are exceptional. Customer base is 95% Korean and inspirationally pleasant including many very young children who were all also inspirational. Beautiful location accessible to all necessary locations and services. NEVER use a Guam Taxi, and save 30% to 40% in comparison to cabs by downloading the “STROLL GUAM” app before arriving. It is owned by Hertz and is flawless.
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CHEN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Everything is good. Will come back.
KEUNSOO
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good view, clean room, and nice pool.
Number of reviews per page
20
40

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