Hyatt Place Jaipur Malviya Nagar

Absolutely unacceptable and deeply disappointing experience. This hotel is currently undergoing renovation, yet there is no transparency or effort to manage guest expectations. The temporary arrangements on the first floor are chaotic and severely compromise the quality of stay. The staff across the property is shockingly rude, unprofessional, and completely lacks basic customer service skills. At breakfast, the situation was nothing short of a mess — no proper greeting, no coordination, and no sense of hospitality. It felt like the team had no training whatsoever. The most appalling experience was at Zeest Skybar. The restaurant manager’s behavior was outright arrogant, dismissive, and blatantly unfair. She enforced rules selectively — claiming weather restrictions for indoor seating, while allowing certain guests (notably those smoking) to occupy premium outdoor areas. This kind of biased and inconsistent behavior is unacceptable and reflects extremely poor management standards. Room service was equally frustrating, with delays exceeding 30 minutes and zero accountability. The staff was indifferent, unresponsive, and clearly untrained to handle even basic guest requests. Overall, this was a terrible and frustrating stay. The hotel fails on fundamental hospitality standards — professionalism, fairness, and service. I will not be returning and would strongly caution others before booking here. The only redeeming aspects were the early check-in, late checkout, and that t

Nice staff and b

Great hotel. Staff could not have been more helpful Breakfast buffet for of choice Rooftop bar, restaurant and pool area lovely Main restaurant great selection Car service was super helpful particularly when going out to dinner Super quick to get to the airport from also which was a bonus

Clean room , friendly staff , awesome food

Room was clean yet the shower had an issue , as the water would overflow. Drainage issue ? Staff was great & gym was alright for a quick workout. Would suggestion the weight to be a bit heavier. Regarding the breakfast, a lot the items were a bit cold and did not seem fresh.

Nice pool and rooftop bar area

Safe and sound

Clean room, modern amenities, very polite and supportive staff.

staffwas courteous and helpful

Great stay. Super clean , food was excellent. All staff were super friendly and welcoming . They go above and beyong to make sure your stay is as confortable as can be. Highly recommended. Special mentions to Ajamal for the restaurant and Kaustubh and Smolly at reception for their quality of srrvice

All good

Clean room and good amenities. The staff are very friendly and helpful.

Good location Breakfast is good but place get busy.

The room was great and spacious. The staff took immense care in cleaning the room everyday and left it spotless. The food at Zing was amazing! Highly recommend staying here if you want stay away from the bustle of Jaipur old city :)

Location, friendly staff

Great experience

Good service

Great Service Friedly staff Very Clean

The hotel is very well kept, very polite staff and the food at breakfast and dinner was delicious and variable. Excellent place.

Amazing stay