Parbaba Beach Hotel

Nice and clean hotel, not far from tourist attractions.

Very good and underrated hotel. Have 2 swimming pools, the view is amazing. Recommend taking the rooms facing the lake. The rooms are clean and very spacious. It's my 2nd time here and I love it!

Okay, the hotel is great. We can see the white sand beach and play in the water.

The place is comfortable, the back area directly views Lake Toba.

Great place to stay, just not so friendly staff at the reception. But overall it's okay. The breakfast was good!

The hotel directly faces the beach and has its own swimming pool. It's a great spot to enjoy the sunset and sunrise.

Bad hotel, very bad, not recommended. Choose the most expensive hotel here so that it has full facilities, but when confirmed on the spot, the room is not available so you are given a bad room. There is no confirmation at all from the hotel the day before, the service and SOP are not good.

My room, in a separate building, looked neglected. It was dusty and never swept. The mattress was dusty, and the bedcover was unusable because it made me sneeze. There was even a cobweb in the corner behind the door. If the superior rooms are no longer available, I suggest tearing the building down rather than letting guests have rooms that haven't been cleaned for a month. Very disappointed.

The place is nice, direct view to the lake, there are 3 swimming pools & friendly service.

Friendly staff, there is a beach, according to budget

The hotel staff was friendly, and check-in and check-out were hassle-free. The place was clean, and the beach was spacious, perfect for kids to play. I'd love to come back again if I have the chance. 🥰

Good service and clean hotel area and there is a beach

The staff was helpful, the hotel was beautiful, and I loved the room because it was spacious and comfortable. The bed was soft, and the amenities were quite complete. There was a vanity mirror and a comfortable hot shower. The pool was also beautiful. The lobby was beautiful, with lots of flowers. The price was affordable.

The hotel staff was friendly, and the view was beautiful, right on the beach. The only drawbacks in the room were the TV didn't work, and the room wasn't soundproof. Sound from the next room was clearly audible.

the price does not match what you get

Okay... The room is clean and there's a swimming pool too. Cool.

the place is quite good but the service is lacking

Amazing front desk for their (girls) cooperation

The hotel's atmosphere and rooms are actually quite comfortable. Unfortunately, the facilities offered are not fully accessible. The swimming pool at the back near the beach is unusable, even though it's one of the main attractions. Furthermore, the gate that directly accesses the white sand beach is locked, even when there are a lot of guests. It's odd that a gate to the beach can't be used, forcing guests to make a long detour. The most disappointing aspect is the staff service. They're indifferent and dismissive, acting as if the guests are just staying overnight, even though we're paying. There's no friendliness or initiative to help. From my experience, the staff here desperately needs re-education on how to serve guests well. Conclusion: The location is nice, but the service and management are very poor. It's a shame that potential is wasted because the staff are not prepared to serve.

The hotel's atmosphere and rooms are actually quite comfortable. Unfortunately, the facilities offered are not fully accessible. The swimming pool at the back near the beach is unusable, even though it's one of the main attractions. Furthermore, the gate that directly accesses the white sand beach is locked, even when there are a lot of guests. It's odd that a gate to the beach can't be used, forcing guests to make a long detour. The most disappointing aspect is the staff service. They're indifferent and dismissive, acting as if the guests are just staying overnight, even though we're paying. There's no friendliness or initiative to help. From my experience, the staff here desperately needs re-education on how to serve guests well. Conclusion: The location is nice, but the service and management are very poor. It's a shame that potential is wasted because the staff are not prepared to serve.