City Hall

Service was exceptional! Ive been provided an assistance via WhatsApp even before i came to the place. Then whatever requests i had all of them had been satisfied immediately.

The rooms are very old, shabby and neglected. It is a big pity. All carpets are absolutely horrible, dirty, smelly and not cleaned for a long time. You find hair, food pieces and some plastic on them. It was once a nice hotel but now even the smell is challenging. I bought a room fragrance, a perfumed candle and wardrobe sticks to handle this situation. It was in room 5B. Other rooms have a bit better smell. You will have to ventilate a lot. Last but not least the biggest bed alis a queen size and not a king size bed as promised on the hotels.com website. And this all was extremely disappointing.

Room very nice and tidy, receptionist very friendly and accomodating. Lovely hotel, point off for the lift which wasnt working during our stay.

The staff were nice. The room was clean but could replace the carpet, no TV. The breakfast was basic, the cornos tasted great. They have a taxi deal $25 euro flat rate to the airport, which was better than Uber. Located across from a large park which i found interesting. About a 10 minute walk down hill brings you to a major shopping/walking area.

Perfect

We liked the central location, we could get to iconic places on foot and that was great. B&B itself unfortunately disappointing. Breakfast was lacking any variety, practically only sweet options. No veggies and only apples and bananas available. Cleanliness of the room seemed questionable . I’m sure we had ants in our room as my daughter left covered in bites and I killed few myself at night. Staff quite friendly and helpful although impossible to get in touch with the place prior to arrival.

breakfast was good, generally very clean except the carpet around the bed needed steam cleaning. The mattress was terrible and very firm, mattress only, no box spring, parking was terrible and parked 2w locks from hotel entrance.

Room was excellent with plenty of space. It was comfortable and overlooked Giardini Bellini. There was a Lidl supermarket on the corner. Breakfast was exceptional with fresh filled cornetti, yhoghurts, ham and cheese and your coffee and juices. Damien the front desk host was very informative and helpful. We would recommend this location.

Fue una experiencia excelente.

Service was great! Rooms are a bit average but for the price, location and street parking it was great value.

Friendly staff, clean roof, close to airport for early morning flight.

Basic accommodation and adequate breakfast. Shower was excellent

Tired

1adult - 1 child - 1 night with breakfast included Receptionist was wonderful. 5* Shame about the condition of the room. Shower floor and toilet seat need urgent care. We woke up covered in bites from head to toe, not sure if its mosquitos or bed bugs. Breakfast options minimal

It was a short stay, but I would stay longer next time. Hotel is on the excelent area, close to park, close to shoping and restaurant area, staff was so helpfull. It was clean, quiet. We didn't need car to visit the city, just a short walk. Rooms are very, very small. Maybe good for solo traveler, but it was tihgt for 2. Anyway, I recomend this hotel to anyone.

Excellent value for money. Walking distance to all the sites, next door there is a supermarket and opposite the hotel on the other side of the park there are great restaurants.

Everything was great. The only thing that was missing was a kettle to make tea or coffee

Good location to explore Catania. Damian was wonderful with a good sense of humour. The rooms are quite soundproof compared to many of the places we have stayed. Parking in front of the hotel was a bit of a challenge but possible especially after 9pm.

The host was awesome and very helpful. We had an issue with a parking ticket moments after we arrived (beware if visiting Catania - the parking enforcement is beyond ridiculous) and he was incredibly helpful in helping us figure out how to pay it.

Room was fairly spacious with comfortable chairs, plenty of decent storage furniture, range of lighting and a large comfortable bed. Also has a mosquito blind, double and secondary glazing and an electrically operated blackout shutter. We didn't like that the room is gloomy during daytime as the trees from the park overshadow the rooms, that the AC is incredibly difficult to understand and that the accommodation is really b&b, there being no public areas for relaxation. The breakfast is a bit limited, sweet filled and plain croissants fruit yoghurts and a little ham and cheese. Coffee and tea were not very good. The receptionist/attendant spoke English, smiled and was helpful but came across as a little surly. When ordering a taxi for us to the airport he seemed confident in the price, availability and time off arrival but when it came to it the taxi was 25 minutes late and charged 30eu rather than the 22 we were advised. Traffic was the explanation but it didn't seem any busier than usual and the journey time was as advised, about 20 minutes. The position is good though, next to the pleasant park, close to via Etna and the botanical gardens and in a reasonable neighborhood.