Heraclea Hotel Residence

Hotels
8.2
/10
Very Good
75 reviews

What Guests Say About Their Stay

Joseph

10.0
/ 10
Very large property, not far from the ocean. Check-in quick and easy. All staff friendly. Great large room, comfortable bed, quiet. Breakfast was good.

Danielle

10.0
/ 10
Nice hotel, walking distance to the beach. Lots of onsite parking. Great breakfast.

Rafael

10.0
/ 10
I really enjoyed this hotel. Facilities were clean and modern, staff was friendly, has private parking, and the breakfast was delicious.
In the Area
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Via Lido, Policoro, Province of Matera, Basilicata, Italy, 75025

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Heraclea Hotel Residence is located in area / city Policoro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heraclea Hotel Residence

Via Lido, Policoro, Province of Matera, Basilicata, Italy, 75025
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Location


Heraclea Hotel Residence is located in area / city Policoro.

About Heraclea Hotel Residence

From business event to corporate gathering, Heraclea Hotel Residence provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Heraclea Hotel Residence welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Heraclea Hotel Residence will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Heraclea Hotel Residence, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Heraclea Hotel Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Heraclea Hotel Residence.

All facilities in Heraclea Hotel Residence

Swimming Pool Heraclea Hotel Residence
Swimming Pool
Entertainment Facility Heraclea Hotel Residence
Entertainment Facility
Fitness Center Heraclea Hotel Residence
Fitness Center
Functional Hall Heraclea Hotel Residence
Functional Hall
Common Space Heraclea Hotel Residence
Common Space

Things to Do

  • Turkish bath
  • Wine release events
  • Winery tours
  • Beach umbrella
  • TV lounge
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Outdoor pool
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Transportation

  • Bus/truck parking
  • Airport transfer
  • Bicycle storage
  • Area shuttle

Sports and Recreations

  • Fitness center
  • Billiard
  • Canoeing
  • Archery

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast

General

  • Banquet
  • Parking
  • Terrace

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Heraclea Hotel Residence

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Pool access available from 9:00 AM to 7:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Pet fee: EUR 10 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per day
  • Rollaway bed fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed With Maximum Weight

Professional property host/manager, Beach nearby

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heraclea Hotel Residence
62
Number of floors in Heraclea Hotel Residence
3
Another facilities in Heraclea Hotel Residence
Turkish bath, Wine release events, Winery tours, Beach umbrella, TV lounge

Frequently asked question in Heraclea Hotel Residence

What are available facilities at Heraclea Hotel Residence?
There are top facilites at Heraclea Hotel Residence such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heraclea Hotel Residence?
The standard check-in time at Heraclea Hotel Residence is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does Heraclea Hotel Residence provide breakfast?
Yes, Heraclea Hotel Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heraclea Hotel Residence?
Heraclea Hotel Residence is a 4.0-star hotel.
How many floors does Heraclea Hotel Residence have?
Heraclea Hotel Residence has 3 floors.
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More Reviews from Other Guests in Heraclea Hotel Residence

8.2
Very Good
From 74 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.2

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Heraclea Hotel Residence

Number of reviews per page
20
40
Top reviews
Gaetano
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice staff. Breakfast poor In choice. I was expecting much more Big room, a lot of space (check the sewage) Easy parking
Joseph
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very large property, not far from the ocean. Check-in quick and easy. All staff friendly. Great large room, comfortable bed, quiet. Breakfast was good.
Arnaldo
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Tutto ok, a parte il cattivo odore presente in bagno (odore di fogna).
Danielle
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to the beach. Lots of onsite parking. Great breakfast.
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Courteous staff, beach proximity
Rafael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

I really enjoyed this hotel. Facilities were clean and modern, staff was friendly, has private parking, and the breakfast was delicious.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Very quiet and relaxing, the service was impressive only small issue with the firmness of the bed.
GUY
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Very nice hotel There was a slight problem of absorption But a nice team
Verified traveler
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Hotel was clean and quiet. This is off season in Policoro but you can walk to beaches and boardwalk from this hotel. Beautiful area which is very busy in the summer. Service was very good.
Verified traveler
8.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

A modest property that is well maintained and well run.
Walter
icon-with Partner
with Partner
6.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

Off season so very lonely and quite
Tilde
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Delusione totale per un presunto 4 stelle! Ho soggiornato in questo hotel aspettandomi il livello di comfort e di servizio che una struttura a quattro stelle dovrebbe garantire, ma purtroppo la realtà è stata ben diversa. Venerdì mattina, alla colazione, non era presente alcun membro del personale in sala: il buffet era completamente incustodito, il latte usciva da una macchinetta automatica con prodotto ricostituito e gli ospiti dovevano prepararsi tutto da soli, come in una mensa. Per ottenere una semplice informazione ho dovuto recarmi personalmente alla reception, che ha dovuto a sua volta chiamare il personale di sala. Nel pomeriggio abbiamo chiesto due cuscini alle 15 e sono arrivati solo alle 19, senza nemmeno una parola di scusa. Abbiamo chiesto un late check-out di poche ore, e nonostante l’hotel fosse praticamente vuoto, ci è stato richiesto il 50% del costo della camera, una politica poco flessibile e per nulla orientata al cliente. Per quanto riguarda la spa, ci era stato comunicato che, poiché il percorso da 80 minuti non era disponibile, avremmo potuto usufruire solo di quello ridotto da 60 minuti al costo di 25 euro a persona. Solo una volta usciti dall’hotel, controllando la ricevuta, mi sono accorta che ci erano stati addebitati 30 euro a persona, senza che nessuno lo avesse comunicato o spiegato al momento del pagamento.Inoltre, al check-out non ci è stato nemmeno chiesto come fosse andato il soggiorno, dettaglio che conferma la totale mancanza di attenzione
Read More
Elisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hotel bellissimo, curato nei dettagli! Stanze ampie e ben attrezzate; una meraviglia! Il personale è stato gentilissimo; consigliato anche per chi ha bambini! Grazie a tutti voi per lo splendido soggiorno!
Gunhild Marie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Fint hotell med vennlig betjening nær stranden. Store og flotte rom.
ghislain
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Très bien
NICOLETTA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Abbiamo soggiornato qualche giorno ad Aprile e malgrado il fuori stagione l'hotel era abbastanza organizzato con ottima colazione e cena. Personale gentile e disponibile. Pulito e abbastanza silenzioso. Ci tornerei d'estate per vedere la zona sicuramente più civa ed organizzata.
Ton
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Nice resting place while travelling with a decent 3 courses menu at a very reasonable price.
Claudio
icon-Business
Business
4.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Struttura usurata, bagno semi demolito, box doccia fuori uso, umidità in bagno, scarico rumoroso. Copriletto "spiumato" termostato non regolabile a causa dei tasti consumati( ho dovuto dormire con la finestra aperta a dicembre per il caldo). Privilegi utente Gold di hotel.com non rispettati. Colazione squallida. Non può essere segnalato come 4 stelle
Read More
Wolfgang
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

War war leider sehr laut wegen Teenager von einer Schulklasse oder Gruppe, die gefeiert haben ohne Rücksichtnahme. Dem Hotelpersonal war das egal. Ebenso ist gegenüber eine Sportanlage (Paddel), die bis 23 Uhr in Betrieb war.
francesco
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Personale cordiale e gentile struttura in buone condizioni e vicina alla spaiggia
Number of reviews per page
20
40

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Others 4 Heraclea Hotel Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.2
Very Good
From 74 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heraclea Hotel Residence

Number of reviews per page
20
40
Top reviews
Gaetano
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice staff. Breakfast poor In choice. I was expecting much more Big room, a lot of space (check the sewage) Easy parking
Joseph
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very large property, not far from the ocean. Check-in quick and easy. All staff friendly. Great large room, comfortable bed, quiet. Breakfast was good.
Arnaldo
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Tutto ok, a parte il cattivo odore presente in bagno (odore di fogna).
Danielle
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to the beach. Lots of onsite parking. Great breakfast.
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Courteous staff, beach proximity
Rafael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

I really enjoyed this hotel. Facilities were clean and modern, staff was friendly, has private parking, and the breakfast was delicious.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Very quiet and relaxing, the service was impressive only small issue with the firmness of the bed.
GUY
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Very nice hotel There was a slight problem of absorption But a nice team
Verified traveler
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Hotel was clean and quiet. This is off season in Policoro but you can walk to beaches and boardwalk from this hotel. Beautiful area which is very busy in the summer. Service was very good.
Verified traveler
8.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

A modest property that is well maintained and well run.
Walter
icon-with Partner
with Partner
6.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

Off season so very lonely and quite
Tilde
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Delusione totale per un presunto 4 stelle! Ho soggiornato in questo hotel aspettandomi il livello di comfort e di servizio che una struttura a quattro stelle dovrebbe garantire, ma purtroppo la realtà è stata ben diversa. Venerdì mattina, alla colazione, non era presente alcun membro del personale in sala: il buffet era completamente incustodito, il latte usciva da una macchinetta automatica con prodotto ricostituito e gli ospiti dovevano prepararsi tutto da soli, come in una mensa. Per ottenere una semplice informazione ho dovuto recarmi personalmente alla reception, che ha dovuto a sua volta chiamare il personale di sala. Nel pomeriggio abbiamo chiesto due cuscini alle 15 e sono arrivati solo alle 19, senza nemmeno una parola di scusa. Abbiamo chiesto un late check-out di poche ore, e nonostante l’hotel fosse praticamente vuoto, ci è stato richiesto il 50% del costo della camera, una politica poco flessibile e per nulla orientata al cliente. Per quanto riguarda la spa, ci era stato comunicato che, poiché il percorso da 80 minuti non era disponibile, avremmo potuto usufruire solo di quello ridotto da 60 minuti al costo di 25 euro a persona. Solo una volta usciti dall’hotel, controllando la ricevuta, mi sono accorta che ci erano stati addebitati 30 euro a persona, senza che nessuno lo avesse comunicato o spiegato al momento del pagamento.Inoltre, al check-out non ci è stato nemmeno chiesto come fosse andato il soggiorno, dettaglio che conferma la totale mancanza di attenzione
Read More
Elisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hotel bellissimo, curato nei dettagli! Stanze ampie e ben attrezzate; una meraviglia! Il personale è stato gentilissimo; consigliato anche per chi ha bambini! Grazie a tutti voi per lo splendido soggiorno!
Gunhild Marie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Fint hotell med vennlig betjening nær stranden. Store og flotte rom.
ghislain
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Très bien
NICOLETTA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Abbiamo soggiornato qualche giorno ad Aprile e malgrado il fuori stagione l'hotel era abbastanza organizzato con ottima colazione e cena. Personale gentile e disponibile. Pulito e abbastanza silenzioso. Ci tornerei d'estate per vedere la zona sicuramente più civa ed organizzata.
Ton
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Nice resting place while travelling with a decent 3 courses menu at a very reasonable price.
Claudio
icon-Business
Business
4.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Struttura usurata, bagno semi demolito, box doccia fuori uso, umidità in bagno, scarico rumoroso. Copriletto "spiumato" termostato non regolabile a causa dei tasti consumati( ho dovuto dormire con la finestra aperta a dicembre per il caldo). Privilegi utente Gold di hotel.com non rispettati. Colazione squallida. Non può essere segnalato come 4 stelle
Read More
Wolfgang
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

War war leider sehr laut wegen Teenager von einer Schulklasse oder Gruppe, die gefeiert haben ohne Rücksichtnahme. Dem Hotelpersonal war das egal. Ebenso ist gegenüber eine Sportanlage (Paddel), die bis 23 Uhr in Betrieb war.
francesco
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Personale cordiale e gentile struttura in buone condizioni e vicina alla spaiggia
Number of reviews per page
20
40