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Hotel Diana
Hotels
9.0
/10
Exceptional
237 reviews
What Guests Say About Their Stay
Timothy
10.0
/ 10
Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!
Eleanor
10.0
/ 10
The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.
Debra
10.0
/ 10
The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!
In the Area
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Via della Dogana 9, Lucca, Tuscany, Italy, 55100
Main Facilities
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Parking
WiFi
Available Room Types in Hotel Diana
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What's around Hotel Diana
Via della Dogana 9, Lucca, Tuscany, Italy, 55100
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Discover More About Hotel Diana
General
In Lucca (Lucca Historical Center)
Location
Hotel Diana is centrally located in Lucca, a 3-minute walk from Piazza Napoleone and 6 minutes by foot from Guinigi Tower. This hotel is 0.8 mi (1.3 km) from Piazza dell'Anfiteatro and 1.5 mi (2.4 km) from Puccini Museum.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Walls of Lucca - 0.1 km / 0.1 mi
Cathedral of St Martin - 0.1 km / 0.1 mi
San Giovanni Church - 0.1 km / 0.1 mi
Teatro del Giglio - 0.2 km / 0.1 mi
Lucca Cathedral Museum - 0.2 km / 0.1 mi
Piazza Napoleone - 0.2 km / 0.1 mi
Via Fillungo - 0.3 km / 0.2 mi
Ducal Palace - 0.3 km / 0.2 mi
Piazza San Michele - 0.4 km / 0.3 mi
Torre delle Ore - 0.5 km / 0.3 mi
Church of San Michele in Foro - 0.5 km / 0.3 mi
Guinigi Tower - 0.5 km / 0.3 mi
Lucca Botanical Gardens - 0.6 km / 0.3 mi
Museum of Comics and Imagery - 0.6 km / 0.4 mi
Puccini Museum - 0.6 km / 0.4 mi
The preferred airport for Hotel Diana is Galileo Galilei Airport (PSA) - 35.7 km / 22.2 mi
Facilities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon and a vending machine.
Business Facilities
Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Rooms
Stay in one of 9 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
All facilities in Hotel Diana
Bar, Cafe and Lounge
Entertainment Facility
Lobby
Exterior
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- Multilingual staff
- Concierge
Things to Do
- Romantic proposal packages
- Beach umbrella
- Beach sun loungers
Transportation
- Limited parking
- Airport transfer
- Bicycle rental
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
Nearby Facilities
- Laundry
- Hair salon
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
Accessibilty
- Disabled access friendly
Business Facilities
- Computer station
Accommodation Policy & General Information in Hotel Diana
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Alcohol is not served at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in/Check-out Time
Check-in:
15:00 - 20:00
Check-out:
Before 10:30
- Fee for buffet breakfast: approximately EUR 13 per person
- Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 6)
- Airport shuttle fee per child: EUR 80 (roundtrip)
- Uncovered self parking fee: EUR 22 per night (in/out privileges)
- Pet fee: EUR 10 per accommodation, per stay
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 10.0 per day
- Rollaway bed fee: EUR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Parking height restrictions apply, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, No alcohol served onsite, No elevators
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 20:00 - to 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Diana | 9 |
Number of floors in Hotel Diana | 1 |
Another facilities in Hotel Diana | Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Express check-out |
Frequently asked question in Hotel Diana
What are available facilities at Hotel Diana?
There are top facilites at Hotel Diana such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diana?
The standard check-in time at Hotel Diana is starting from 15:00 - 20:00 while the latest check-out time is at Before 10:30
Does Hotel Diana provide breakfast?
Yes, Hotel Diana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Diana?
Hotel Diana is a 2.0-star hotel.
How many floors does Hotel Diana have?
Hotel Diana has 1 floors.
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More Reviews from Other Guests in Hotel Diana
Overall Ratings & Reviews Hotel Diana
Other sources (237)
9.0
Exceptional
From 237 reviews
Cleanliness
9.4
Room Comfort
8.6
Location
9.8
Service and Facilites
9.2
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Traveler Reviews Hotel Diana
Number of reviews per page
20
40
Top reviews
Timothy
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!
Richard
with Partner
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Very nice little hotel in a great location. Wonderful staff.
Eleanor
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.
Debra
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!
Emily
6.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Room was very basic and on ground floor so quite loud. Pillows and mattress not comfortable. But very affordable, clean and the staff are wonderful.
Diana
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The entire staff was exceedingly friendly and accommodating.
The room was classy and comfortable.
The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.
Nhuhien
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Lovely city and wonderful hotel. Love it here
Terry
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.
Alexander
with Partner
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Hotel Diana was an amazing find right in the center of Lucca very near the piazza for Lucca Summer Festival. The room we had was recently renovated and very spacious and well designed. The bathroom had one of the nicest and largest showers I have ever seen.
Francis
with Partner
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.
Sue
Leisure
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Great hotel!!!
Patrick
Friends and Family Family
8.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Very kind and attentive staff at front desk and the breakfast.
Breakfast was continental style, with many options.
Showers are small, but that seems to be the norm in some hotels in Italy
Karen
with Partner
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Highly recommend this hotel! A sweet small boutique hotel on a quiet street. Staff was so welcoming! Fabrizio was kind to listen to me struggle through my little bit of Italian I know. We stayed in the Hotel Diana annex (Rm #40) and it was VERY nice. They go out of their way to make your stay enjoyable. You can't ask for more.
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Tim
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Lucca is a very charming community. With lots history, shops and restaurants.
the staff and accommodations at hotel Diana made our stay all the better.
We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Jason
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Beautiful property tucked away in quiet area. Fabrizio was there to greet us and our room was ready even though we were early. Room was clean, spacious and comfortable. Live the area, would definitely go back to the Diana Hotel.
Pedro
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Very friendly staff
Tessa
Leisure Family
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Silvia was a most hospitable host. Very attentive and easy to reach. We thoroughly enjoyed our stay and would definitely stay again.
Alberto
Business and Leisure
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Perfect quality for price.
Great also the private parking at E20
Joan
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
good location to inner city and train
Jennifer
Leisure with Friends
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Great location
Number of reviews per page
20
40
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