Hotel Marco Polo

Hotels
6.6
/10
Pleasant
216 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.

Esther

10.0
/ 10
Really friendly man on reception with amazing knowledge of transport in Rome

heather

10.0
/ 10
I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
In the Area
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Via Magenta 39, Rome, Metropolitan City of Rome, Lazio, Italy, 185

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Marco Polo is a hotel is located at Rome. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Marco Polo

Via Magenta 39, Rome, Metropolitan City of Rome, Lazio, Italy, 185
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Discover More About Hotel Marco Polo

Location


Hotel Marco Polo is a hotel is located at Rome.

About Hotel Marco Polo

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Marco Polo.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Marco Polo is the right place to stay.

All facilities in Hotel Marco Polo

Others Hotel Marco Polo
Others

Hotel Services

  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Limo or town car service

Things to Do

  • Library

Connectivity

  • Free WiFi

General

  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Marco Polo

Important Note
  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Marco Polo
27
Number of floors in Hotel Marco Polo
2
Another facilities in Hotel Marco Polo
Express check-in, Newspaper in lobby, Tours, Luggage storage, Express check-out

Frequently asked question in Hotel Marco Polo

What are available facilities at Hotel Marco Polo?
There are top facilites at Hotel Marco Polo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Marco Polo?
The standard check-in time at Hotel Marco Polo is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hotel Marco Polo provide breakfast?
Yes, Hotel Marco Polo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Marco Polo?
Hotel Marco Polo is a 3.0-star hotel.
How many floors does Hotel Marco Polo have?
Hotel Marco Polo has 2 floors.
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More Reviews from Other Guests in Hotel Marco Polo

Overall Ratings & Reviews Hotel Marco Polo

Traveloka (2)
Other sources (214)
6.6
Pleasant
From 214 reviews
Cleanliness

7.4

Room Comfort

6.0

Location

8.0

Service and Facilites

7.4

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Most Relevant
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Traveler Reviews Hotel Marco Polo

Number of reviews per page
20
40
Top reviews
James
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very convenient to Termini train station. Used taxi stand at train station for start of all excursions. Bring your own face clothes - typical of Italy. ATM close by. Held our luggage due to early arrival. Check in is on 3rd floor. Little grocery store by Termini.
Raquel
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The location is excellent! Very close to the train station, restaurants and bus and metro stops. It’s a budget hotel so it’s okay. Wouldn’t mind staying here again.
Brunella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very clean and convenient location.
Maria
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great place to stay
SREEKANTH
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The property is no way close to the images.Rooms are super small and you would feel suffocated. Beds were not clean and elevator can only fit 3 people at a time. We ended up booking another hotel and checked out 2 days ahead. I would not recommend it to anyone unless you are an adventurous.Its very close to termini which is the only positive.
Read More
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Bus just outside to go to Venice.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Read More
Esther
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Really friendly man on reception with amazing knowledge of transport in Rome
Nicole
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Feels like a hostel. Staff were absolutely wonderful! Which was the only reason our stay was doable. Building was under construction the family room was spacious but very low quality facility in general. Bunk beds, not really proper bedding etc. Def hostel vibe. Was clean. Area is convenient, steps away from Roma termini.
Paz
4.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person and 1suitecase Should be rate 0 zero, take it out from your website
Masis
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night
Daniel
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

David at the front desk was very helpful.
Stein
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.
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antonio
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Very clean hotel and rooms. Service was great
Melissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Nice little place if you need to stay near Roma Termini train station…otherwise, it is rather unremarkable. Clean and functional.
heather
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
Read More
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

This hotel is in a great location, just a two minute walk from Termini station and several convenient bus lines. There are several close restaurants as well. The staff was so friendly and helpful! The rooms are...not at all what the photo shows. The room was very clean and served our needs, but the bed spread had a big hole in it and the mattress was awful. We are of the "we're just sleeping her" type of traveler so the lack of ambiance didn't bother us, but the bed definitely was a problem.
Read More
Mohammed
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Photos on Expedia were misleading. The property is worn down. It should be listed as a motel, rather than a hotel. The staff is actually very friendly. Fees were non-refundable and very overpriced. We had to leave to another hotel after one overnight stay, while still paying for the 3 following nights. Bottom line, I don’t recommend, and unhappy with the refund policy.
Read More
Wai Kwong
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.
Read More
Number of reviews per page
20
40

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Others 4 Hotel Marco Polo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hotel Marco Polo

Traveloka (2)
Other sources (214)
6.6
Pleasant
From 214 reviews
Cleanliness

7.4

Room Comfort

6.0

Location

8.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Marco Polo

Number of reviews per page
20
40
Top reviews
James
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very convenient to Termini train station. Used taxi stand at train station for start of all excursions. Bring your own face clothes - typical of Italy. ATM close by. Held our luggage due to early arrival. Check in is on 3rd floor. Little grocery store by Termini.
Raquel
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The location is excellent! Very close to the train station, restaurants and bus and metro stops. It’s a budget hotel so it’s okay. Wouldn’t mind staying here again.
Brunella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very clean and convenient location.
Maria
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great place to stay
SREEKANTH
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The property is no way close to the images.Rooms are super small and you would feel suffocated. Beds were not clean and elevator can only fit 3 people at a time. We ended up booking another hotel and checked out 2 days ahead. I would not recommend it to anyone unless you are an adventurous.Its very close to termini which is the only positive.
Read More
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Bus just outside to go to Venice.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Read More
Esther
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Really friendly man on reception with amazing knowledge of transport in Rome
Nicole
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Feels like a hostel. Staff were absolutely wonderful! Which was the only reason our stay was doable. Building was under construction the family room was spacious but very low quality facility in general. Bunk beds, not really proper bedding etc. Def hostel vibe. Was clean. Area is convenient, steps away from Roma termini.
Paz
4.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person and 1suitecase Should be rate 0 zero, take it out from your website
Masis
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night
Daniel
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

David at the front desk was very helpful.
Stein
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.
Read More
antonio
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Very clean hotel and rooms. Service was great
Melissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Nice little place if you need to stay near Roma Termini train station…otherwise, it is rather unremarkable. Clean and functional.
heather
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
Read More
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

This hotel is in a great location, just a two minute walk from Termini station and several convenient bus lines. There are several close restaurants as well. The staff was so friendly and helpful! The rooms are...not at all what the photo shows. The room was very clean and served our needs, but the bed spread had a big hole in it and the mattress was awful. We are of the "we're just sleeping her" type of traveler so the lack of ambiance didn't bother us, but the bed definitely was a problem.
Read More
Mohammed
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Photos on Expedia were misleading. The property is worn down. It should be listed as a motel, rather than a hotel. The staff is actually very friendly. Fees were non-refundable and very overpriced. We had to leave to another hotel after one overnight stay, while still paying for the 3 following nights. Bottom line, I don’t recommend, and unhappy with the refund policy.
Read More
Wai Kwong
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.
Read More
Number of reviews per page
20
40