Palazzo Caracciolo Naples

Hotels
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8.6
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Charles John

10.0
/ 10
Staff was excellent. Dinningroom and meals were excellent. Could use a pool.

Vishal

10.0
/ 10
The property has been updated and in very good condition. Staff is super helpful.

Anne

10.0
/ 10
Very accommodating staff. A full breakfast was provided with fresh and poached fruit. The hotel is a 10 relatively level walk from the train station and Naples historic sights were within walking distance. Lots of history in and near Naples.
In the Area
See Map
Via Carbonara, 112, Naples, Campania, Italy, 80139

Main Facilities

See more
AC
24-Hour Front Desk
Parking
Elevator
Palazzo Caracciolo Naples is located in area / city Naples. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Palazzo Caracciolo Naples

Via Carbonara, 112, Naples, Campania, Italy, 80139
Discover More Places
Lobby Palazzo Caracciolo Naples
Lobby 2 Palazzo Caracciolo Naples

Discover More About Palazzo Caracciolo Naples

Location
Palazzo Caracciolo Naples is located in area / city Naples.

About Palazzo Caracciolo Naples

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from Palazzo Caracciolo Naples exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Palazzo Caracciolo Naples is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Palazzo Caracciolo Naples.

All facilities in Palazzo Caracciolo Naples

Entertainment Facility Palazzo Caracciolo Naples
Entertainment Facility
Functional Hall Palazzo Caracciolo Naples
Functional Hall
Common Space Palazzo Caracciolo Naples
Common Space
Lobby Palazzo Caracciolo Naples
Lobby
Accommodation Services Palazzo Caracciolo Naples
Accommodation Services

Public Facilities

  • Elevator
  • Room service

In-room Facilities

  • Hairdryer
  • TV

Things to Do

  • Fitness center

Transportation

  • Parking with surcharge

Food and Drinks

  • Bar

General

  • AC

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Palazzo Caracciolo Naples

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Palazzo Caracciolo Naples
145
Another facilities in Palazzo Caracciolo Naples
Room service, Hairdryer, TV, Fitness center, Parking with surcharge

Frequently asked question in Palazzo Caracciolo Naples

What are available facilities at Palazzo Caracciolo Naples?
There are top facilites at Palazzo Caracciolo Naples such as AC, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palazzo Caracciolo Naples?
The standard check-in time at Palazzo Caracciolo Naples is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Palazzo Caracciolo Naples?
Palazzo Caracciolo Naples is a 4.0-star hotel.
How many rooms are available at Palazzo Caracciolo Naples?
Palazzo Caracciolo Naples has 145 rooms in total.
Does Palazzo Caracciolo Naples provide parking?
Yes, Palazzo Caracciolo Naples provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Palazzo Caracciolo Naples

8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palazzo Caracciolo Naples

Number of reviews per page
20
40
Top reviews
Charles John
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was excellent. Dinningroom and meals were excellent. Could use a pool.
Vishal
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property has been updated and in very good condition. Staff is super helpful.
Isabelle
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is ok - nice palazzo - and staff nice, but the surrounding area is very dirty. It also includes streets with prostitutes, and feels somewhat unsafe. We had to switch rooms upon our arrival as the first room we were given looked quite bad- it clearly had not been renovated for numerous years.
Anne
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very accommodating staff. A full breakfast was provided with fresh and poached fruit. The hotel is a 10 relatively level walk from the train station and Naples historic sights were within walking distance. Lots of history in and near Naples.
PAOLO
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!
Darren
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were so miserable and unhelpful - forgetting our spa booojg altogether, trying to charge us double for a taxi to the airport that was meant to be included in the package and they never smiled and weren’t welcoming. The breakfast staff were lovely, however. And the breakfast was good. The rooms were okay, but outdated, they charged us random prices for drinks - charging double one night for drinks we’d had the previous night. It was chaotic and not restful. The city itself is pretty awful and this seemed to be carried through into the hotel.
Read More
SUMEDHA
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The neighborhood is terrible
TORSTEN
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rooms are clean an spacious. BUT, beware that there is no pool. The hotel and Expedia know for years that the hotel description is a not true and they won't do anything. The hotel has Spa that cost a minimum of 15Euro pP extra and is not suitable for children. I just gave the hotel a 5star so other people see the review. I would not recommend leaving the hotel after dark.
Read More
Annette
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were very happy with this hotel. The staff were very friendly and went out of their way to make our stay wonderful. The only negative I have to say is the elevator/lift situation was difficult with my 77 year old mother and her walker. Certain lifts only went to certain areas of the hotel. The signs for the lifts were not well visualized.
Read More
ANDREW
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A really disappointing hotel. Despite booking a superior room, I was placed in annex room on the fourth floor which looked nothing like those publicised on the hotels.com website. The room was noisy due to being in the roof with wallpaper coming off the walls. Communal areas were also soulless and the general area surrounding the hotel was not pleasant. The hotel was so bad that an early check out and refund was attempted, however, the hotel refused. In summary, I would not recommend and suggest significant due diligence.
Read More
XIAOWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room is super clean and the staff is very helpful and it’s very close to the Archaeological Museum which I visited Several times.
Lois
icon-
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was super. Room was sparkling. Great stay!
Bobby
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good stay overall, clean room, comfortable bed. I was looking forward to spend Monday night after a busy day but the spa is closed on Mondays. They can’t allow hotel guests to use it, otherwise I felt like ami stayed in a 3 star hotel
Ruby
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place!
Elaine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The Hotel its self had a nice entrance, descent rooms, bed super soft with a lump in the middle. Sink was leaking from under the sink. We did not feel like the front desk staff was attentive, and we had a language barrier. Our last day we had a nice lady that spoke English. We had just come from Rome and were completely spoiled with hospitality- we did not get that here. And since we felt uncomfortable with the area - it would have been nice to have some guidance on where to go. We did feel safe inside the hotel.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return
Anuj
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The rooms were not the best. The beds were terrible. Roberta was the only staff member who made the stay Somewhat tolerable.
Jungho
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Comforting room with good caring staffs
Girlie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We love the breakfast foods, so many choices.
tianyong
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

clean and staff are nice
Number of reviews per page
20
40

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Bedroom 4 Palazzo Caracciolo Naples

Disclaimer

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8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palazzo Caracciolo Naples

Number of reviews per page
20
40
Top reviews
Charles John
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was excellent. Dinningroom and meals were excellent. Could use a pool.
Vishal
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property has been updated and in very good condition. Staff is super helpful.
Isabelle
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is ok - nice palazzo - and staff nice, but the surrounding area is very dirty. It also includes streets with prostitutes, and feels somewhat unsafe. We had to switch rooms upon our arrival as the first room we were given looked quite bad- it clearly had not been renovated for numerous years.
Anne
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very accommodating staff. A full breakfast was provided with fresh and poached fruit. The hotel is a 10 relatively level walk from the train station and Naples historic sights were within walking distance. Lots of history in and near Naples.
PAOLO
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!
Darren
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were so miserable and unhelpful - forgetting our spa booojg altogether, trying to charge us double for a taxi to the airport that was meant to be included in the package and they never smiled and weren’t welcoming. The breakfast staff were lovely, however. And the breakfast was good. The rooms were okay, but outdated, they charged us random prices for drinks - charging double one night for drinks we’d had the previous night. It was chaotic and not restful. The city itself is pretty awful and this seemed to be carried through into the hotel.
Read More
SUMEDHA
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The neighborhood is terrible
TORSTEN
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rooms are clean an spacious. BUT, beware that there is no pool. The hotel and Expedia know for years that the hotel description is a not true and they won't do anything. The hotel has Spa that cost a minimum of 15Euro pP extra and is not suitable for children. I just gave the hotel a 5star so other people see the review. I would not recommend leaving the hotel after dark.
Read More
Annette
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were very happy with this hotel. The staff were very friendly and went out of their way to make our stay wonderful. The only negative I have to say is the elevator/lift situation was difficult with my 77 year old mother and her walker. Certain lifts only went to certain areas of the hotel. The signs for the lifts were not well visualized.
Read More
ANDREW
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A really disappointing hotel. Despite booking a superior room, I was placed in annex room on the fourth floor which looked nothing like those publicised on the hotels.com website. The room was noisy due to being in the roof with wallpaper coming off the walls. Communal areas were also soulless and the general area surrounding the hotel was not pleasant. The hotel was so bad that an early check out and refund was attempted, however, the hotel refused. In summary, I would not recommend and suggest significant due diligence.
Read More
XIAOWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room is super clean and the staff is very helpful and it’s very close to the Archaeological Museum which I visited Several times.
Lois
icon-
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was super. Room was sparkling. Great stay!
Bobby
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good stay overall, clean room, comfortable bed. I was looking forward to spend Monday night after a busy day but the spa is closed on Mondays. They can’t allow hotel guests to use it, otherwise I felt like ami stayed in a 3 star hotel
Ruby
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place!
Elaine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The Hotel its self had a nice entrance, descent rooms, bed super soft with a lump in the middle. Sink was leaking from under the sink. We did not feel like the front desk staff was attentive, and we had a language barrier. Our last day we had a nice lady that spoke English. We had just come from Rome and were completely spoiled with hospitality- we did not get that here. And since we felt uncomfortable with the area - it would have been nice to have some guidance on where to go. We did feel safe inside the hotel.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return
Anuj
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The rooms were not the best. The beds were terrible. Roberta was the only staff member who made the stay Somewhat tolerable.
Jungho
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Comforting room with good caring staffs
Girlie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We love the breakfast foods, so many choices.
tianyong
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

clean and staff are nice
Number of reviews per page
20
40