Hotel Sunroute Ginza

The rooms were small but space was utilized well. All the amenities in the room came in handy. The staff was very friendly and made the stay easy and pleasant!

Rooms are a bit small, so keep in mind when taking a lot of bags or items, but the hotel is located in a quiet spot in Ginza, which is also in a convenient location next to several train stations and restaurants/convenience stores. Feels like an ideal location if you want to avoid heavy crowds to get to and from your room. The buffet breakfast is good for the price (2000 yen per person). Staff was very friendly, and checking in and out is a very quick process. Would recommend and stay again for future trips.

Japanese staff was great. Housekeeping staff was also great. They’d make sure that even if I didn’t need housekeeping, they’d ask if I need towels or anything if I ran into them on the hallway. It rained a lot on this trip and the hotel always had umbrellas for us to use. Only thing would be that the hotel is listed to have laundry facilities on Hotels.com and generally speaking in Japan, I’d expect them to have an actual guest laundry facility with 3 washers and 3 dryers. Unfortunately, there is no on site laundry facility. They offer the pay per item laundry service like American chain hotels. On an 8 night stay, I might have booked a hotel that actually had laundry facilities.