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The hotel is in a very strategic location at Tanukikoji Shopping Street. The room is comfortable and clean, and it is cleaned every day. The location is very close to the subway, and the hotel can be accessed through Poletown (the underground mall), which makes it easy to avoid the cold weather outside and is very convenient when carrying luggage. We also received Knot Coin that can be exchanged for drinks or snacks at the lounge

Convenient location for traveling. From the airport, take the bus to Nakajima Park D09 for 1,100 yen. From the hotel, it's easy to walk to various tourist spots. To Otaru Canal, it's easy. Take the bus to save 610 yen per trip. Get off at Otaru bus station and walk straight. . The hotel staff are very nice and love it. If going back to Sapporo again, will definitely stay here again.

Spacious room for Japan, everything needed is there, connected to Sapporo or Odori station via underground. Very pleasant. We got a room with a view of the hotel garden and there is a small pool. The window can be opened. The bed is comfortable and big enough for two. The staff is very friendly. The price is cheap for the size of the room and the facilities. The best. Don't hesitate to choose this hotel.

Location: Across Sapporo jr station and the basement is connected to Sapporo underground walkway. So convenient. Services and room are great. Breakfast is wonderful, especially if you are a seafood lover.

Near Nakajima Park, Nakajima Station, delicious and varied breakfast, friendly staff, lobby provides unlimited drinks and complete information.

The hotel is very accommodating and the staff are friendly and understand English very well. Love that they also give complimentary drinks at a certain time at the hotel lounge.

The hotel is very good. The service is excellent, the staff are friendly, and the location is very convenient.

The hotel is located about a 5-minute walk from the west exit of Sapporo Station. Having worked part-time at the Keio Plaza Hotel in Shinjuku during my student days, I'd always wanted to stay there, and I finally made it happen – it was absolutely fantastic! I stayed for two nights and three days. On the first day, I arrived a little early due to work. After leaving my luggage and taking care of some errands, I waited in the lobby for the 3 PM check-in time. A hotel staff member approached me and said, "It's a little early, but your room is ready, so please come in." I was able to check in a little early, and my luggage had already been taken to my room. These little thoughtful touches are so appreciated. The room was spacious enough, and of course, impeccably clean. The amenities were plentiful, including slippers, toothbrush, shampoo, body soap, conditioner, razor, and shower cap – I was very satisfied! It was very quiet, and I was able to relax completely during my stay. Another thing worth mentioning is the breakfast buffet. Not only was there a wide variety of food, but I was also able to enjoy dishes unique to Hokkaido. It was so delicious that I ate until I was completely full! (lol) They also had a takeaway coffee service in the room, which was a nice touch. I was completely satisfied! I would love to stay there again if I have the chance.

The staff were really helpful. They helped me to arrange all my transport during my stay there when the blizzard hit us. The food was also amazing, they provide three different restaurants that you can try. Near the stores and the station.

Strategic location, close to shopping areas, fairly spacious rooms for Japanese standards, clean, friendly staff, fairly varied breakfast, pleasant stay at this Comfort hotel.

The staff were super friendly and helpful. The location is perfect and right near the iconic Nikka sign and within walking distance to the station, making it really easy to get around.