ONE＠Tokyo by insomnia

Amazing amenities and super clean

The snack bar and lounge area provided on the first floor was very well-organized, and the room was impeccable in terms of cleanliness.

Great atmosphere and spacious rooms. Unlimited, high-quality coffee 24/7. Beautiful views of Skytree. The only downside was that the bathroom had no doors, just a curtain.

Stayed in the single room, 14 sum. Everything was fine except the selected room was small at 14 square. For short stays and if you come back just to sleep, it is fine. If you stay long time, the lack of space starts to bother.

Location and staff

Hotel had such a cool vibe and the lobby was awesome!

Great location, clean room, and friendly staff!

We liked the fact that the train station was close. We loved the proximity of the Tokyo Skytree and a the shopping. Safe was very nice & helpful.

Suitable shower, delicious baked bread and croissants in the morning, and possibility to use loft even in the evening. Hot drinks in the lobby. Clean rooms.

Had a great stay in One@Tokyo. We got the best view of Skytree and hotel staff are wonderful. Great food too! This place is highly recommended !

We enjoyed our stay here. The location is very convenient for getting around Tokyo and it was easy to reach from Narita. The hotel itself is nice and clean, we enjoyed the breakfast.

Room was fairly small, but everything fit. Rooftop was cool.

The bed was very hard and should have more pillows. Rest all good

Shops were nearby.. rooms very clean and also housekeeping was good

Very friendly staff. Great amenities. Would definitely stay here again.

Love the hotel and the neighborhood.

amazing hotel and area. Coming back!

On of the best hotel stays. Everything is great.

Yes. Amazing hotel, I’m coming back!

Overall, my stay at this hotel was pleasant, but there is room for improvement. The room I was assigned was clean, and the bed was comfortable, although the pillows could be softer and more comfortable. I did not like that the sink is outside the washroom and that there is very little space to place toiletries. The same applies to the closet area—there is almost no space for clothes, and the suitcase only fits under the bed when opened. The room would also benefit from more information in English on how to operate the air-conditioning system, as the controls are only in Japanese. I appreciated the snacks and coffee provided in the lobby, but the variety and quality of the snacks could be improved, especially considering that this hotel is not inexpensive. More affordable hotels, such as Toyoko Inn, offer a very good complimentary breakfast. Additionally, the cleanliness of the lobby washroom needs improvement. I liked the friendliness of the reception staff and the housekeeping team, who did a good job. Overall, it is an okay hotel with a pleasant design, but there are a few aspects that could be improved.