Tsubaki

Others
8.8
/10
Very Good
78 reviews

What Guests Say About Their Stay

THUY

10.0
/ 10
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!

Madeleine

10.0
/ 10
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!

kurt

10.0
/ 10
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
In the Area
See Map
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 259-0314

Main Facilities

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Parking
WiFi
Elevator
Tsubaki is a accommodation is located at Yugawara-machi.
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What's around Tsubaki

776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 259-0314
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Lobby Tsubaki
Lobby 2 Tsubaki

Discover More About Tsubaki

General


Near Yugawara Art Museum

Location


Located in Yugawara, Tsubaki is in the mountains, within a 5-minute drive of Yugawara Art Museum and Manyo Park. This ryokan is 7.3 mi (11.8 km) from Lake Ashi and 8.7 mi (14.1 km) from Hakone Shrine.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yugawara Art Museum - 2 km / 1.2 mi
Manyo Park - 2.7 km / 1.7 mi
Yugawara Seaside Park - 6.1 km / 3.8 mi
Yugawara Beach - 7.1 km / 4.4 mi
Hakone Pass Road Station - 9.7 km / 6 mi
Fuji-Hakone-Izu National Park - 9.7 km / 6.1 mi
Hakone Kurakake Golf Course - 10 km / 6.2 mi
Izusan Jinja Shrine - 10.1 km / 6.3 mi
Kibune Shrine - 10.8 km / 6.7 mi
MOA Museum of Art - 11.4 km / 7.1 mi
Hakone Ekiden Museum - 11.5 km / 7.1 mi
Hakone Karakuri Museum - 11.5 km / 7.2 mi
Hakone Checkpoint Museum - 11.6 km / 7.2 mi
Lake Ashi - 11.8 km / 7.3 mi
Hoshigayama Park - 12.1 km / 7.5 mi

The preferred airport for Tsubaki is Haneda Airport (HND) - 112.2 km / 69.7 mi

Facilities


Be sure to enjoy recreational amenities including hot springs and a sauna. This ryokan also features complimentary wireless internet access, shopping on site, and a ballroom.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.

Dining


Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 29 air-conditioned rooms featuring refrigerators and minibars. 26-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

All facilities in Tsubaki

Bar, Cafe and Lounge Tsubaki
Bar, Cafe and Lounge
Entertainment Facility Tsubaki
Entertainment Facility
Functional Hall Tsubaki
Functional Hall
Common Space Tsubaki
Common Space
Lobby Tsubaki
Lobby

Things to Do

  • Shops
  • Garden
  • Sauna

General

  • Ballroom
  • Smoking area
  • Parking

Transportation

  • Limited parking
  • Valet parking

Public Facilities

  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Newspaper in lobby

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Tsubaki

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 11:00

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Essential workers only - NO

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 11:00
Available rooms at Tsubaki
29
Number of floors in Tsubaki
1
Another facilities in Tsubaki
Shops, Garden, Sauna, Ballroom, Smoking area

Frequently asked question in Tsubaki

What are available facilities at Tsubaki?
There are top facilites at Tsubaki such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tsubaki?
The standard check-in time at Tsubaki is starting from 15:00 - 18:00 while the latest check-out time is at Before 11:00
What is the star rating of Tsubaki?
Tsubaki is a 4.0-star hotel.
How many floors does Tsubaki have?
Tsubaki has 1 floors.
How many rooms are available at Tsubaki?
Tsubaki has 29 rooms in total.
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More Reviews from Other Guests in Tsubaki

8.8
Very Good
From 78 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tsubaki

Number of reviews per page
20
40
Top reviews
THUY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Madeleine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
Read More
Benjamin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
kurt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Read More
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Ronald
icon-with Friends
with Friends
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Verified traveler
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Impeccable stay from the room to the staff, private bath and food
ZHAOQI
icon-with Partner
with Partner
10.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
Read More
Joseph P
icon-Family
Family
10.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.
Read More
Verified traveler
4.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
Read More
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to
Wolf & Anna
10.0
/10
Reviewed 477 week(s) ago

Expedia Group verified review

Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.
J. Thomas
10.0
/10
Reviewed 700 week(s) ago

Hotels.com verified review

Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.
Toshiaki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

老舗料亭旅館ということで、料理が美味しく、例えば、お造りのタレが醤油だけでなく3種のタレであったり、香の物も非常に美味しく細やかな心遣いが素晴らしいです。 食事は、各自の部屋食でご給仕いただく中居さんが常に笑顔で気持ちが癒されました。 歴史が感じられる旧家で落ち着いて安らげました。
kiyohisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。 最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。 デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。 全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。(部屋の露天風呂は加水、加温で、循環です)
Benson
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Excellent food and service
Francia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
HIROKO
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

奥湯河原でとても静かにゆっくりと過ごせました!  露天内風呂がついており、大浴場のほか自由に好きな時間に温泉に浸かることができ、お料理の味も美味でてても良かったです。  部屋に設置されている冷蔵庫のドリンク無料サービスやアメニティも一通り揃っており、メイク落としや洗顔・化粧水・乳液が整っていても手ぶらで訪れすことができ、嬉しかったです。  値段が値段なだけにサービスに完璧を求め過ぎてしまったかもしれませんが、お食事をサーブしてくださった仲居さんが提供時間や飲み物の聞き間違いが数回あったので、聞く際にメモをとって確認を行えばよいのに、、、と感じまして、それだけが残念でした。
Osamu
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

3回目の宿泊です。今回も食事に大満足でした。北海道など各地から食材を取り寄せ、創意工夫された献立でした。すっぽんのつみれ鍋は特に美味でした。露天風呂付の部屋に泊まりましたが、温度も丁度良く、温まる温泉でした。
Kenji
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

訪れたのが11月初めとあって、海石榴や紅葉には早かったので、今度はシーズンを選んで訪れたいと思いました。 とは言え、山の空気と共に、大浴場の露天風呂や室内露天風呂は気持ち良かったです。鯉の泳ぐバルコニーでのんびりしながら、ワーケーションもできました。
Number of reviews per page
20
40

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Lobby 4 Tsubaki

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8.8
Very Good
From 78 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tsubaki

Number of reviews per page
20
40
Top reviews
THUY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Madeleine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
Read More
Benjamin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
kurt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Read More
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Ronald
icon-with Friends
with Friends
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Verified traveler
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Impeccable stay from the room to the staff, private bath and food
ZHAOQI
icon-with Partner
with Partner
10.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
Read More
Joseph P
icon-Family
Family
10.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.
Read More
Verified traveler
4.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
Read More
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to
Wolf & Anna
10.0
/10
Reviewed 477 week(s) ago

Expedia Group verified review

Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.
J. Thomas
10.0
/10
Reviewed 700 week(s) ago

Hotels.com verified review

Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.
Toshiaki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

老舗料亭旅館ということで、料理が美味しく、例えば、お造りのタレが醤油だけでなく3種のタレであったり、香の物も非常に美味しく細やかな心遣いが素晴らしいです。 食事は、各自の部屋食でご給仕いただく中居さんが常に笑顔で気持ちが癒されました。 歴史が感じられる旧家で落ち着いて安らげました。
kiyohisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。 最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。 デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。 全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。(部屋の露天風呂は加水、加温で、循環です)
Benson
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Excellent food and service
Francia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
HIROKO
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

奥湯河原でとても静かにゆっくりと過ごせました!  露天内風呂がついており、大浴場のほか自由に好きな時間に温泉に浸かることができ、お料理の味も美味でてても良かったです。  部屋に設置されている冷蔵庫のドリンク無料サービスやアメニティも一通り揃っており、メイク落としや洗顔・化粧水・乳液が整っていても手ぶらで訪れすことができ、嬉しかったです。  値段が値段なだけにサービスに完璧を求め過ぎてしまったかもしれませんが、お食事をサーブしてくださった仲居さんが提供時間や飲み物の聞き間違いが数回あったので、聞く際にメモをとって確認を行えばよいのに、、、と感じまして、それだけが残念でした。
Osamu
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

3回目の宿泊です。今回も食事に大満足でした。北海道など各地から食材を取り寄せ、創意工夫された献立でした。すっぽんのつみれ鍋は特に美味でした。露天風呂付の部屋に泊まりましたが、温度も丁度良く、温まる温泉でした。
Kenji
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

訪れたのが11月初めとあって、海石榴や紅葉には早かったので、今度はシーズンを選んで訪れたいと思いました。 とは言え、山の空気と共に、大浴場の露天風呂や室内露天風呂は気持ち良かったです。鯉の泳ぐバルコニーでのんびりしながら、ワーケーションもできました。
Number of reviews per page
20
40